8/10 Hyvä
Michael R., Kerrville, TX
30.11.2025
Hyvää: Siisteys
The property was very nice and comfortable. We enjoyed staying at this location. Easy access to the sites we wanted to visit. The only problem with the property was the shower dispensers were empty, no coffee (except Keurig pods) and creamer which would have been helpful. The major problem we encountered was with notifications prior to arriving. The day before arriving I still had not received notification of checking in procedures. I tried to contact someone to find out this information but was not getting any response. I ended up going on the Chat line with Adam (AI?) and he gave me the information, but the picture did not match our rental and the address was different. Arriving around 8:00 pm we tried the location Adam had sent us and were not able to enter. Thank goodness because we received information while we were driving that gave us the correct address. This was the place that we had rented, and the information we received for the other place worked on the correct location. This was a mess for us, especially after long a day driving. We enjoyed the visit but the communication was unacceptable.
Michael R.
Yöpyi 3 yötä marraskuussa 2025