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Thistle Express London Luton

Property class: 3

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Photo gallery for Thistle Express London Luton

Reception
Lobby
Exterior
Combined shower/bathtub, free toiletries, hair dryer, towels
In-room safe, desk, laptop workspace, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
The Mall, Library Road, Luton, England, LU1 2TR
  • Place, Luton Mall
    ‪1 min walk‬
  • Place, Cineworld Luton
    ‪2 min walk‬
  • Place, University of Bedfordshire
    ‪6 min walk‬
  • Airport, London (LTN-Luton)
    ‪6 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(85 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(24 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Express Single Room

Express Single Room | In-room safe, desk, laptop workspace, blackout curtains

Express Single Room

8.2 out of 10
Very good
(66 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains

Family Room, Multiple Beds

8.0 out of 10
Very good
(14 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard King Room

In-room safe, desk, laptop workspace, blackout curtains

Standard King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout curtains

Family Room

  • Sleeps 3

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room

  • Sleeps 2

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About this property

Thistle Express London Luton

Along with self parking, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance.
Thistle Express London Luton offers 152 accommodations with a safe and a hairdryer. 40-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Thistle Express London Luton's central location. During your stay, you're just a quick walk from Luton Mall. Features include free WiFi in public areas, plus breakfast (surcharge) and self-parking (surcharge).
  • Free WiFi
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the clean guestrooms and the central location
  • Steps from Luton Mall and Cineworld Luton
As a guest of Thistle Express London Luton, you'll find multilingual staff, coffee/tea in common area, and a front desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Luton hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (GBP 15 per day)
  • Limited number of on-site self parking spaces per unit

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 9.95 per person
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 9.95 per person
  • Uncovered self-parking fee: GBP 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 566 out of 1363 reviews
Rating 8 - Good. 402 out of 1363 reviews
Rating 6 - Okay. 201 out of 1363 reviews
Rating 4 - Poor. 79 out of 1363 reviews
Rating 2 - Terrible. 115 out of 1363 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Lily

Liked: Cleanliness
The room was fine. You get what you pay for. But be prepared if you are staying here the people on reception will recommend you to park in the public car park just below the hotel as it is half the price. When I left to go to the airport at 4 o’clock in the morning, I was harassed on two separate occasions by men. At that time being a woman alone obviously you feel very unsafe. This isn’t the fault of the hotel, but something to be aware of if you’re parking in the public car park, which is a three minute walk from the hotel.
Stayed 1 night in Jan 2026

8/10 Good

Val

Liked: Cleanliness, property conditions & facilities
Back to using proper cups and not cardboard ones
Stayed 1 night in Jan 2026

10/10 Excellent

Esther

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room Comfy bed
Stayed 1 night in Jan 2026

8/10 Good

David

Stayed 1 night in Jan 2026

10/10 Excellent

Olivia

Stayed 1 night in Jan 2026

10/10 Excellent

Tincuta(Tina)

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here and I would choose it every time, clean, safe, central and friendly staff.
Stayed 1 night in Jan 2026

2/10 Terrible

Mrs chana

Disliked: Cleanliness, staff & service, amenities
The first room they gave me so run down .the walls were a mess the airconditioning unit was all smashed was freezing cold .i requested to be moved straight away .the second room was better but the plug socket next to my bed fell out in my hanf
Stayed 1 night in Jan 2026

6/10 Okay

Louise

Liked: Cleanliness, staff & service, amenities
A lovely room and staff were welcoming and helpful. Sadly not a great night sleep due to consistent banging of doors during the night
Stayed 1 night in Jan 2026

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didnt have breakfast as left the hotel early.
Stayed 1 night in Jan 2026

2/10 Terrible

Joy

Stayed 2 nights in Jan 2026

10/10 Excellent

ADRIAN

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, great breakfast, very central and only 10 mins by bus from airport
Stayed 1 night in Jan 2026

10/10 Excellent

Nkeiru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a little bit cold, but other than that, 9.5/10
Stayed 1 night in Dec 2025

8/10 Good

Kwesi

Liked: Staff & service
Stayed 1 night in Jan 2026

4/10 Poor

edita

Disliked: Staff & service, room comfort
Staff specialy cleaners is one of the weirdest people I came across. Constantly gibing people strange looks, makes you feel VERY UNCOMFORTABLE
Stayed 1 night in Nov 2025

10/10 Excellent

Toby

Liked: Cleanliness
Stayed 1 night in Dec 2025

6/10 Okay

Abid, London

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ac was broken and the walls are thin, I could hear other peoples conversations.. Nice staff though.
Stayed 1 night in Jan 2026

10/10 Excellent

Jan, Podebrady

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Power/Price ratio! Thank you BR Jan
Stayed 2 nights in Dec 2025

10/10 Excellent

Jan, Podebrady

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel made my winter Holiday so close to London in a cozy & friendly atmosphere. Thanks!
Stayed 2 nights in Dec 2025

10/10 Excellent

Joanne

Stayed 2 nights in Dec 2025

6/10 Okay

George

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Was nice but one of the receptionist was not very inviting
Stayed 1 night in Dec 2025

10/10 Excellent

princess

Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great value, convenient location, and wonderful kind staff. They provided service above and beyond, and we ended up rebooking here right after for our return trip!
Stayed 2 nights in Dec 2025

10/10 Excellent

Dushyant

Stayed 1 night in Dec 2025

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service
Very good service
Stayed 1 night in Dec 2025

10/10 Excellent

ratheesh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room is good best point is superb breakfast and fresh
Stayed 1 night in Dec 2025