Tierra Viva Machu Picchu

3.5 star property
VIP Access

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Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Superior Double Room

9.2 out of 10
Wonderful
(14 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Room

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Matrimonial Room

Standard Double Matrimonial Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Matrimonial Room

9.2 out of 10
Wonderful
(18 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Twin Room

Standard Double Twin Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Twin Room

9.0 out of 10
Wonderful
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Junior Suite, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Large Single Beds

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About this property

Tierra Viva Machu Picchu

Riverside hotel with free breakfast and 24-hour front desk
This smoke-free hotel features a restaurant, concierge services and dry cleaning. Free buffet breakfast, free WiFi in public areas and free train station pick-up are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Tierra Viva Machu Picchu offers 42 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Machu Picchu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Tierra Viva Machu Picchu. During your stay, you're just a quick walk from Historic Sanctuary of Machu Picchu. You'll find features such as free breakfast, free WiFi in public areas and free train pick-up service.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Historic Sanctuary of Machu Picchu and Urubamba River
  • Free train station pick-up shuttle service
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at Tierra Viva Machu Picchu.

This 3.5-star Machu Picchu hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.
Tierra Viva Machu Picchu has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • In the mountains
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tierra Viva Machu Picchu

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Tierra Viva Machu Picchu offers transfers from the train station. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20536047906
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hatuchay
Hatuchay Hotel
Hatuchay Tower
Hatuchay Tower Aguas Calientes
Hatuchay Tower Hotel
Hatuchay Tower Hotel Aguas Calientes
Hotel Hatuchay
Hotel Hatuchay Tower
Tierra Viva Machu Picchu Hotel
Tierra Viva Machu Picchu
Tierra Viva
Hatuchay Hotel Machu Picchu
Tierra Viva Hotel
Hatuchay Hotel Machu Picchu
Tierra Viva Machu Picchu Hotel
Hatuchay Tower Hotel Aguas Calientes
Tierra Viva Machu Picchu Machu Picchu
Tierra Viva Machu Picchu Hotel Machu Picchu

Tierra Viva Machu Picchu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly & attentive staff. Breakfast had lots of options. Upgraded our room with a lovely view! Thank you!
Stayed 1 night in Oct 2025

6/10 Okay

Bryan

Stayed 1 night in Oct 2025

10/10 Excellent

Maria

I’d stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

Vasily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Carlos

Stayed 1 night in Oct 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good option in Aguas Calientes!
Stayed 1 night in Sep 2025

10/10 Excellent

JEFFREY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was amazing. Bilingual with Spanish and English. They met us at Aguas Calientes train station upon arrival and took our bags to the hotel. Check in was at 12 noon. The hotel showers had hot water and a lot of water pressure (2nd floor), the room was clean with a TV and AC unit although not modern, as expected. Breakfast included started very early (5 or 6am). The staff were really helpful during checkout to hold our bags as we went to Machu Picchu and to bring the bags to our departing train so we would not need to carry them. Again, I cannot repeat how helpful the staff were to make the trip easy and convenient.
Stayed 1 night in Sep 2025

10/10 Excellent

Sabha

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay here!! The facility is owned and run by women and the hotel is so beautiful. I also got so many great recommendations. Go to WATYA for dinner, phenomenal experience!!
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

DARREN, Waterloo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice river and mountain view. very clean we love this place
Stayed 2 nights in Sep 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient but quiet. Nice stay
Stayed 1 night in Sep 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very convenient, walking distance to town, far enough away from any noise. Staff was very helpful, price was good with Breakfast, nothing fancy but clean and comfortable. Having a balcony with these incredible mountains around you is amazing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kaiqing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good breakfast

Location is very good for walking up to Machu Picchu. The breakfast starts at 5am which is very good. Breakfast staff is nice and helpful especially Gary who is kind.
Stayed 1 night in Aug 2025

10/10 Excellent

Aidan

Nice and quite place to stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Gustavo

Stayed 1 night in Jul 2025

10/10 Excellent

syeed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel, McAllen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff with my handicapped brother
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Stayed 2 nights in Jul 2025

10/10 Excellent

Giuliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time, the hotel is very close to everything but without all the noise of the main streets. Clean, beautiful and the staff is very helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they offered to take our luggages to the train station. very convenient because we arrived from another trip straight to the train terminal.
Stayed 1 night in Jul 2025

4/10 Poor

Cindy

Liked: Cleanliness
Very friendly and helpful staff. Our room’s heater quit half way through our stay so they brought in a portable heater. Then the shower flooded the bathroom through a random vent on the side of the bathtub. Very strange experience but can’t fault the staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Jincy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025