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Hotel Luna de Plata

3.0 star property

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Photo gallery for Hotel Luna de Plata

View from property
Family Room | In-room safe, individually decorated, individually furnished, desk
40-inch LED TV with cable channels, TV
Interior entrance
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Spa
  • Laundry
  • Housekeeping

Explore the area

View in a map
Avenida Mahaual Manzana 25 Lote 2, Mahahual, QROO, 77976
  • Place, Mahahual Beach
    ‪6 min walk‬
  • Place, Mahahual Lighthouse
    ‪11 min drive‬
  • Place, Maya Chan Beach
    ‪49 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, individually decorated, individually furnished, desk

Standard Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, individually decorated, individually furnished, desk

Superior Room

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, individually decorated, individually furnished, desk

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Junior Room, Sea View

Junior Room, Sea View | Terrace/patio

Junior Room, Sea View

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room

Honeymoon Room | Bathroom | Shower, eco-friendly toiletries, towels, shampoo

Honeymoon Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | In-room dining

Master Suite

  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

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About this property

Hotel Luna de Plata

Beachside fun near Mahahual Lighthouse
This smoke-free hotel features a bar/lounge, a coffee shop/cafe and spa services. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Hotel Luna de Plata offers 21 air-conditioned accommodations with a safe and fans. This individually decorated and furnished accommodation includes desks. 40-inch LED televisions come with cable channels.

Bathrooms include a shower. This Mahahual hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Hotel Luna de Plata, you're just a quick walk from Mahahual Beach. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge, luggage storage and wedding services
  • Just a 5-minute walk from Mahahual Beach and a 3-minute drive from Mahahual Lighthouse
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Spa services, multilingual staff, and gift shops/newsstands are also featured at Hotel Luna de Plata. Free self parking is available.

This 3-star Mahahual hotel is smoke free.

The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 220 for adults and MXN 220 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • Designer stores

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Garden
  • On the beach

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Luna de Plata

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for MXN 150.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 220 for adults and from MXN 220 for children
  • Crib (infant bed) fee: MXN 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Luna de Plata Hotel
Hotel Luna de Plata Mahahual
Hotel Luna de Plata Hotel Mahahual

Hotel Luna de Plata Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 40 out of 77 reviews
Rating 8 - Good. 20 out of 77 reviews
Rating 6 - Okay. 8 out of 77 reviews
Rating 4 - Poor. 7 out of 77 reviews
Rating 2 - Terrible. 2 out of 77 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janitta

Stayed 1 night in Aug 2025

8/10 Good

MA

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 7 nights at Hotel Luna de Plata but stayed 6 due to transportation changes. Sadly, the property feels abandoned. The lobby furniture is worn out, paint is peeling from the walls, and the front area is broken, unshaded, and even gets wet when it rains. The restaurant has been closed for over a year (something Expedia has not updated), so there is no food service and not even drinking water for guests—we had to buy our own. At check-in, instead of a warm welcome, we were given a lecture about hotel rules, which left a poor first impression. During our stay, only three people were working with guests, including an excellent housekeeper who did her best, but overall the staff felt insufficient for the size of the property. On the positive side, the room was spacious, with a nice balcony and view. The quiet location at the far end of the Mahahual strip was convenient for relaxation, away from vendors and crowds. We adapted by buying a cooler for drinks, and nearby Bar Luna (great seafood) plus a corner store were very helpful. Still, the first impression was disappointing compared to the online photos (clearly from the hotel’s better days), and the nightly rate was overpriced for the condition of the property. Considering everything, both the hotel and Expedia should compensate guests for misleading information.
Stayed 7 nights in Aug 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel across the street from the beach. A bit of a walk to the center of town but not too far.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 1 night in Jul 2025

4/10 Poor

Paola Lara

Stayed 4 nights in Apr 2025

8/10 Good

Stephanie

Stayed 2 nights in Mar 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is just south of the main areas of Mahahual which makes it quieter than being in town when cruise ships are in port. The host was very friendly, beds were very comfortable, shower was hot, potable water provided on site. We would stay here again if we are in Mahahual again.
Stayed 4 nights in Mar 2025

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar bonito, la habitación en agradable con todo lo necesario y muy buena atención.
Stayed 1 night in Mar 2025

6/10 Okay

Kellie

Travelled with partner
.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luna de Plata is the last hotel on the Malecon (the walkway by the sea in Mahuhalal), and. that is what makes it special. It is the last stronghold on the Maya Coast to withstand tourist invasion. II is low-key as if sucmbing to the sea breezes and the quiet. Both the hotel and the area feel like the world of yesterday. Low-key, personal, and not slick. You can walk to the town's center to enjoy the various restaurants, but you always retreat to this peaceful oasis, leaving the cruise ships that frequent the town in the distance. Dario, the Italian-born owner, and his staff are very sweet , dedicated individuals who are attentive and available but not sleek and overbearing as in most of the resort hotels. Do not miss the bar and restaurant of the neighboring Luna Beach Club only few steps away where you can nurse a margarita or mojito at sunset on the beach, all the way to moonrise, taking in the peacefulness of this part of Mahahuhal. But hurry up before the Cruise ships wil devour this last piece of havean
Stayed 10 nights in Jan 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner Dario was super helpful and cordial. Place and location were perfect.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hugo

Stayed 2 nights in Sep 2024

4/10 Poor

Belem

Stayed 3 nights in Feb 2024

10/10 Excellent

Brandy, Kirkland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous service. Delicious restaurant on property. Beautiful property! Nice location away from hustle and bustle. Be prepared for some aggressive mosquitos.
Stayed 2 nights in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and Comfortable

Very nice, clean hotel at the quiet end of Mahajual. No cruise ship tourists so the beach across the street was pretty much private. The breakfast was very good and the food for snacks and dinner was excellent (surprisingly excellent pizza - also try the eggplant). The staff was friendly and attentive but sometimes there might not be anyone at the desk who speaks English. They will use Google Translate to navigate through any issues, however. They were all very accommodating.
Stayed 3 nights in Nov 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Every staff member was friendly! From the clerk to the manager and servers.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Never been before at Mahahual, it is far away distant driving but worth it, its a pleasant, quite, relaxing and peaceful place. Morning sun raisin is amazing. At hotel, staff are very concentrate in their tasks, it is administrated by local and italians that gave you a mix of well cultural work to provide a very organized place, you can stay calm and have nice walks along beach. Food its amazing (italian-mexican caribbean), rooms very comfortable, instalations all what you need n staff very friendly, I have a great welcome at my arriving, I will come back soon!!
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel across from beach. Did not spend any time on beach at hotel as chair cushions were all damp. Room great however sure miss having a small fridge in room to keep beer cold. Ssecond small bed rickidy and needs to be replaced. Staff very nice.
Stayed 2 nights in Dec 2022

10/10 Excellent

Victor Manuel Bárcenas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mejor temporada de Diciembre a Abril. No hay zargazo
Stayed 5 nights in Aug 2025

6/10 Okay

Gladyolas

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
mantenimiento a las bancas que se encuentran fuera de la habitación, los nacionales también merecemos habitaciones dignas.
Stayed 1 night in Aug 2025

6/10 Okay

Salomon

Travelled with family
Disliked: Room comfort

Fotos que no cuadran

Las fotos que presentan del club de playa son totalmente falsas, no se puede uno meter, mucho sargazo sin limpiar, mientras que en algunos otros lugares de la misma playa si limpian, en el hotel ni les imposrta
Stayed 2 nights in Aug 2025

8/10 Good

José Luis

Travelled with family
No hay opciones de alimentos y la cama relativamente cómoda pero habían hormigas
Stayed 4 nights in Aug 2025

8/10 Good

Rosa María

Liked: Cleanliness, amenities
El hotel es muy lindo y se está restaurando gradualmente, por lo que no hay restaurante/bar. El inconveniente es que es que la WiFi no llegaba a mi habitación . Las toallas no las cambiaron pese a que sí se solicitó su cambio y el último día, no arreglaron la cama, pues quitaron la sabana que cubría colchón.
Stayed 3 nights in Jul 2025