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WATERWORLD HOTEL

3.5 star property

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Deluxe Double Room, 2 Double Beds | 1 bedroom, laptop workspace, free WiFi, bed sheets
Deluxe Double Room, 2 Double Beds | 1 bedroom, laptop workspace, free WiFi, bed sheets
Deluxe Double Room, 2 Double Beds | Living area
Deluxe Double Room, 2 Double Beds | Bathroom | Separate bathtub and shower, free toiletries, hair dryer, slippers
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
OPAO, Mandaue, Central Visayas, 6014
  • SM City Cebu
    ‪8 min drive‬
  • Ayala Center
    ‪11 min drive‬
  • Waterfront Cebu City Casino
    ‪11 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Bathroom | Separate bathtub and shower, free toiletries, hair dryer, slippers

Deluxe Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(8 reviews)
  • Park view
  • Sleeps 4
  • 2 Double Beds

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About this property

WATERWORLD HOTEL

Hotel in Mandaue with water park and free valet parking
A water park (surcharge), an outdoor pool and a restaurant are available at this hotel. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Change of towels is available on request
WATERWORLD HOTEL offers 73 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels.
Recreational amenities at the hotel include a water park (surcharge) and an outdoor pool.
During your stay at WATERWORLD HOTEL, you're just a quick walk from Marcelo Fernan Bridge. Features include free WiFi in public areas, free valet parking and a free manager's reception.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Splash around at the water park or swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • 8 minutes by car from SM City Cebu and 12 minutes from Magellan's Cross
WATERWORLD HOTEL offers its guests a water park (surcharge) and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Gift shops/newsstands, tour/ticket assistance, and coffee/tea in common area are also featured at WATERWORLD HOTEL. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Mandaue hotel.

The hotel hosts a free manager's reception daily.
WATERWORLD HOTEL has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: PHP 400 for adults and PHP 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Water park

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (229 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Laptop workspace

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 500.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of PHP 2000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately PHP 400 for adults and from PHP 200 for children
  • Rollaway bed fee: PHP 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM

Property is also known as

WATERWORLD HOTEL Hotel
WATERWORLD HOTEL Mandaue
WATERWORLD HOTEL Hotel Mandaue

WATERWORLD HOTEL Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 68 reviews
Rating 8 - Good. 12 out of 68 reviews
Rating 6 - Okay. 5 out of 68 reviews
Rating 4 - Poor. 4 out of 68 reviews
Rating 2 - Terrible. 2 out of 68 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Great stay with fantastic staff
Stayed 4 nights in Apr 2025

4/10 Poor

Monica

Travelled with family
Liked: Staff & service
After I booked with Expedia I message the property to ask from what time to what time is the water parks I received a reply saying that from 9 to 5pm only but highlighting it is Ok because the pool is open up to 10pm. She should just inform me that the parks is close because when go went there we are inform water park is close. Without the waterpark I will not book waterworld hotel only to find out during check in it is close even the next day.I feel like being scammed by whoever replies my message.Definitely not in a good staycation mood.
Stayed 1 night in May 2025

10/10 Excellent

Scott

Travelled with family
Stayed 2 nights in Apr 2025

10/10 Excellent

Magaly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Floor and carpet could be a bit cleaner but everything else was great
Stayed 3 nights in Mar 2025

8/10 Good

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Mar 2025

10/10 Excellent

Mra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

MARILOU

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room good food cleanliness of the environment greetings of the staff . Didn’t like no communication from the receptionist where in we asked her re availability of the shuttle she said yes she took our flight details never said what will be our pick up time when we’re about to settled our accounts I asked her re shuttle bus she said 10:00am I told her we’re not informed of the time should be three hours before our international flights at 1215 at least 08-0830 am supposed to be our pick up time she said the driver not available till 10am end up calling taxi prior to that emailed them re availability of the shuttle bus no response from them
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria Arje, Athenso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again in this hotel, but I have to plan properly for shopping as it is far away from Malls, also if you take taxi there’s additional 50 pesos for the taxi. The hotel wont charge you for that, but the taxi will. They will call a taxi for you! Everything is great! Love the room, it is very clean and smelled fresh!
Stayed 1 night in Mar 2025

10/10 Excellent

roeul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation is challenging if you don’t have your own ride. Otherwise the entire facility and staff is 10 of 10. Highly recommended!
Stayed 1 night in Feb 2025

10/10 Excellent

Rosalinda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New and nice hotel. It seems to be unknown to taxi drivers, however if you mention Waterworld Cebu you will be fine. The access to the waterworld was included, that was a plus. I would stay here again when in Cebu.
Stayed 3 nights in Feb 2025

10/10 Excellent

Irish

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious
Stayed 1 night in Feb 2025

10/10 Excellent

Florian

Liked: Cleanliness
Beautiful
Stayed 1 night in Jan 2025

10/10 Excellent

Eadgitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended Very quiet room spacious very clean staff very friendly Internet connection very slow I think it’s about time to really work hard upgrade on internet connection as to many are depending on it More power
Stayed 3 nights in Jan 2025

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2025

10/10 Excellent

Amor

Liked: Cleanliness, staff & service, property conditions & facilities
spacious!
Stayed 1 night in Jan 2025

10/10 Excellent

Liezel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big space
Stayed 1 night in Dec 2024

2/10 Terrible

Addie Angelyn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Disappointing Experience – Never Again! We booked multiple rooms for a family stay and my son’s birthday celebration at WaterWorld Hotel, expecting a relaxing and enjoyable experience. Sadly, it was the opposite: 1. Poor Service: The staff lacked proper coordination and attentiveness to guest needs. 2. Noise Issues: The hotel was extremely noisy, especially near the ballroom and hallways, making it impossible to rest properly. 3. Unclean Pool: The pool was not well-maintained, causing skin irritation (“katol kaayo!”). 4. Room Check-out Issues: We were shocked when housekeeping attempted to check rooms as early as 9 AM, clearly unaware of the correct check-out schedule. These problems made our stay far from relaxing or enjoyable. Given this experience, we will not be booking here again. I hope the management takes this feedback seriously and addresses these concerns to improve for future guests.
Stayed 1 night in Dec 2024

10/10 Excellent

Cristie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back soon💕
Stayed 2 nights in Dec 2024

10/10 Excellent

KEMPER

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and even nicer people! Food was good, breakfast was great. Airport shuttle worked great although Cebu traffic is a nightmare now. Fortunately this hotel is very close to the airport, so leave a little early viola, easy ride there. We are returning in December and would like our same room ( or upgrade) if possible. It was 311. Thanks!!
Stayed 2 nights in Nov 2024

6/10 Okay

Fleur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is nice and the rooms big. I didn’t the location though. 1) there are not shops nearby 2) to get to the city centre during peak hour is not the go.
Stayed 3 nights in Oct 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet place
Stayed 1 night in Oct 2024

6/10 Okay

Glory Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities
We only stayed for 3 hours and look for another hotel. The staff were great but the room smell like paint, thus, causing an allergic response. The shower drainage clogged up.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Not speaking good English aat reception
Stayed 1 night in Sep 2024

10/10 Excellent

Younga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Stayed 3 nights in Aug 2024