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Atrium Hotel

3.0 star property

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Photo gallery for Atrium Hotel

Breakfast, lunch and dinner served
Suite, 1 Bedroom | Living area
Studio Suite (Twin) | In-room safe, rollaway beds
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Room service

Explore the area

View in a map
15F Taft Centrale Exchange, Gil Puyat cor. Taft Avenue, Pasay, Manila, 1300
  • Place, World Trade Center Manila
    ‪14 min walk‬
  • Place, Cultural Center of the Philippines
    ‪19 min walk‬
  • Place, Star City
    ‪19 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪10 min drive‬

Room options

View all photos for Studio Suite (Twin)

Studio Suite (Twin) | In-room safe, rollaway beds

Studio Suite (Twin)

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, rollaway beds

Suite, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, rollaway beds

Suite, 2 Bedrooms

  • 73 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, rollaway beds

Studio, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Atrium Hotel

A restaurant, a conference centre and valet parking are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and conference space are on-site.
Atrium Hotel offers 165 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and in-room massages can be requested. Rollaway/extra beds (surcharge) are also available.
During your stay at Atrium Hotel, you'll be within walking distance of Manila Bay. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine while dining at Atrium Lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include a concierge, luggage storage and wedding services
  • Just a 4-minute drive from SM Mall of Asia and a few minutes from Manila Bay
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. An airport shuttle (available 24 hours) is available for a fee. A terrace, gift shops/newsstands, and concierge services are also featured at Atrium Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Pasay hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Atrium Lounge – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (PHP 100 per stay; includes in/out privileges)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: PHP 275 to 275 for adults and PHP 138 to 138 for children
  • A restaurant

Restaurants on site

  • Atrium Lounge

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: PHP 1750

Late check-in subject to availability

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: PHP 1300

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Atrium Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 800.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 275 to 275 for adults and PHP 138 to 138 for children
  • Airport shuttle fee: PHP 800 per vehicle (one-way)
  • Airport shuttle fee per child: PHP 800.00 (one-way), (from 6 to 18 years old)
  • Valet parking fee: PHP 100 per stay (in/out privileges)
  • Early check-in fee: PHP 1750 (subject to availability)
  • Late check-out fee: PHP 1300 (subject to availability)
  • Rollaway bed fee: PHP 800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Atrium Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Atrium Hotel

Atrium Hotel Pasay

Atrium Pasay

Atrium Hotel Hotel

Atrium Hotel Pasay

Atrium Hotel Hotel Pasay

Atrium Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 158 out of 1000 reviews
Rating 8 - Good. 357 out of 1000 reviews
Rating 6 - Okay. 267 out of 1000 reviews
Rating 4 - Poor. 137 out of 1000 reviews
Rating 2 - Terrible. 81 out of 1000 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

How can i get my refund. Been asking for it but no response from you
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how near it is to MOA
Stayed 1 night in Aug 2019

6/10 Okay

Wilma A.

Stayed 2 nights in Aug 2019

2/10 Terrible

Rolando

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Room wasn't clean properly. Floors were dirty and the room It had a very strong smell of pee. Every time we requested something we had to call twice and even up to three to get it. Once we didn't get it at all. Daily free water wasn't provided unless we called more than once to get it. At breakfast they have a side by side service but only one of them is available for the regular customers, the other one is for the other groups, please just do it in a different area, independent from the main hall. Their food was better than ours of course. This was our second time there. We're never going back....
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, amenities
Bed sheets have stain and very itchy. Towels need to be replace. already worn out. We request to change the bed sheet housekeeper also try their best but still have stained and old one.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's so terrible! My shitties hotel ever. The staff are so unfriendly. The room are so dirty and so old the things too. The pillows stink and the air condition too and the water was falling down to the floor. The breakfast not even good.
Stayed 2 nights in Aug 2019

8/10 Good

Richard, New Zealand

Liked: Cleanliness, room comfort

Possibly last stay at the Atrium

Checkin was easy enough. I was 5hrs early for checkin and was asked 1500 pesos for early checkin. I decided I could wait and it only took 2hrs waiting till a room became available (still 3hrs early with no cost). When i got to my room there was no toilet paper but a call to reception had that solved in 15 minutes. Was told at checkin that there was going to be a change in management on the 25/08/2019 so changes are likely. The room was as expected apart from the aircon which took close to 30 minutes to get to turn on and the unit itself needed replacing really (maybe the new management can get this done). All in all for the price it was good (the free breakfast helped with that).
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Fine stay

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and great breakfast buffet. Good location.
Stayed 2 nights in Aug 2019

6/10 Okay

Jocelyn

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

A little disappointed

I recommended this to my family because I had stayed here 2 years ago when my condo unit got flooded. And now for my family so they can rest properly in between their travel from south to north. They have late check in because of traffic and weather situation, they arrived 12 midnight. This gave the hotel ample time to prepare their room, apart from the fact that I went there at 8pm to confirm their arrival. Check in time usually is 12noon, I just want to asure Hotel that my relative are coming. But still, the room was not clean enough, table and floor are dusty. My family had to call reception for another towel because there is only 1 set of towel. I hope next time will be better.
Stayed 1 night in Aug 2019

4/10 Poor

HARDY

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
THE BATHROOM VERY DIRTY.THE FLOOR ALSO NEED TO CLEAN
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Old hotel and not clean I think need renovation
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Need security outside. Only bellmen were outside and lots of people walking on the streets. Not the safest situation.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay 26-27 Jul 2019

Only stayed on night in room 1908. Last trip was in 2014. Now under new management. New elevators, the rooms are remodeled. Bathtub was gone in my room and shower only. The brown water in the toilet bowl was now clear. The refrigerator was empty and didn't work. Only bath towels. Did have a pretty good TV and cable. I worked in the Army and it was much better than some places I've had to stay and it wasn't that expensive. It was across the street form the bus terminals and the LRT-1. Plenty of fast food and a 7-11 in the area. The free breakfast was ok. I think it was better the last time I stayed in 2014. On a scale of 1-10, I'd rate it in the 8-9 range. There is a shopping are in the building, but not "a mall." I chose to stay there for the transportation options.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked this hotel for my gf and however , she recorded an video for me and it freak me out . more like a 2 stars. towels yike, sofa yike and not sure if they change the bed sheet but it was dirty , my gf have to have them change it . breakfast was not good . area too noisy . I would not stay there and I free bad for booking a 9 nights for my gf to stay.
Stayed 9 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

4/10 Poor

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities

No Urgency

I am having great difficulty in trying to write something positive about this Hotel. From arriving early until I checked out it was not a pleasant experience. I did arrive early and as expected my room was not ready. They have a coffee shop next to reception and luckily I wasn't in a rush. 45 minutes to make a Latte coffee mainly due to stopping to ask questions from other guests and then the payment is made at reception. I was given my key 2 hours later and decided to have a shower. When I turned off the tap I discovered there was no towels. I phoned down and asked for towels. 30 minutes later I was still waiting and had to dry myself with a shirt. 2 Bath towels arrived, no hand towels and no bath mat. I then discovered the balcony door didn't open. 1 hour later the "Maintenance Man" arrived with no tools. He discovered there was a screw stopping it from opening. Away he went and arrived back 30 minutes later. In the morning I went down for Breakfast. I asked for 2 Poached eggs, and by looking at the expression on their faces I knew they hadn't a clue what they were. I then asked for Bacon, no bacon. Ok, I will just have fried eggs. Went to get a drink and asked where the Tea or Tea bags were, we don't do Tea, just coffee. I am a regular traveler and usually you can get a Tea bag and hot water, but not in this Hotel, a big first for me. Check out was ok. I went for a coffee as I had time, but no sugar. Waited 20 minutes for the sugar after being served my coffee,not good.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything fine
Stayed 1 night in Jul 2019

8/10 Good

Segundo

Liked: Cleanliness, staff & service
My dad said he liked the free breakfast. The service was good too.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

6/10 Okay

Jemmarie

Liked: Staff & service
Stayed 1 night in Jul 2019

4/10 Poor

Alan

Disliked: Property conditions & facilities
breakfast choices are few and not impressive.
Stayed 1 night in Jul 2019