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Holiday Inn Express Charles Town by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Charles Town by IHG

Exterior
Free buffet breakfast
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
681 Flowing Springs Rd, Charles Town, WV, 25438
  • Place, Hollywood Casino at Charles Town Races
    ‪14 min walk‬
  • Place, Jefferson Medical Center
    ‪1 min drive‬
  • Place, Jefferson County Courthouse
    ‪2 min drive‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Accessible

Room amenity

Standard Room, Accessible

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(54 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(64 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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4.7 out of 5, Exceptional, 1,003 reviews
The price is €109
includes taxes & fees
12 Mar - 13 Mar
Hampton Inn & Suites Charles Town

About this property

Holiday Inn Express Charles Town by IHG

An outdoor pool, a fitness centre and a business centre are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free casino shuttle. Other amenities include laundry facilities, a 24-hour front desk and a TV in a common area.
Holiday Inn Express Charles Town by IHG offers 145 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Charles Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Charles Town by IHG. During your stay, you'll be within walking distance of Hollywood Casino at Charles Town Races. Enjoy features like free WiFi in public areas, free self-parking and a free casino shuttle.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 1-minute drive from Hollywood Casino at Charles Town Races and 11 minutes from Harpers Ferry National Historical Park
  • Free casino shuttle service
Holiday Inn Express Charles Town by IHG offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is served. The business-friendly Holiday Inn Express Charles Town by IHG also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Charles Town hotel.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 11 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Charles Town by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 1004 reviews
Rating 8 - Good. 215 out of 1004 reviews
Rating 6 - Okay. 46 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff is wonderful
Stayed 6 nights in Nov 2025

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good. Hotel was clean and staff were very nice. I would stay there again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
We were allowed to check in early. Their shuttle was down , but they arranged another to get us.
Stayed 1 night in Nov 2025

2/10 Terrible

Nina

Travelled with group
Disliked: Cleanliness, staff & service
Ever checked in didn't have me registered
Stayed 1 night in Nov 2025

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, property conditions & facilities
I have no problems. Very quiet.
Stayed 1 night in Nov 2025

10/10 Excellent

jean paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

8/10 Good

Melany

Travelled with family
Liked: Cleanliness, property conditions & facilities
The check in staff member was very courteous and the room was ean.
Stayed 1 night in Nov 2025

10/10 Excellent

Lane

Stayed 1 night in Nov 2025

10/10 Excellent

Cindy

Stayed 1 night in Nov 2025

10/10 Excellent

Dave, Daphne

Stayed 1 night in Nov 2025

10/10 Excellent

Anna

Travelled with family
Everyone we came in contact with were very nice and friendly. The buffet was really great. There was something for everyone. The coffee was very good. We will definitely be back when we next visit the casino. Very nice room.
Stayed 1 night in Nov 2025

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel. My go place when I am in Charles town.
Stayed 2 nights in Nov 2025

6/10 Okay

Erin

Business traveller
Liked: Cleanliness, staff & service
The room was huge but my heater was an a/c unit in november so my room was COLD. There were water spots on the ceiling from apparent roof issues and there were almost no working channels. I was only there for 36 hours but was let down compared to other locations I’ve stayed at.
Stayed 2 nights in Nov 2025

6/10 Okay

john

Travelled with partner
Liked: Staff & service
The bathroom needed floor tile cleaning/repair and fixture maintenance and my wife didn't like the pillows. The room faced the main thoroughfare and noisy from casino traffic. Breakfast area was clean and the attendants were very helpful. We would have liked bacon on the menu.
Stayed 3 nights in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Clean room, shuttle service to casino, staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Shantel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a wonderful property and I would absolutely stay here again. It is close to stores, restaurants, gas, and the casino. Staff were very friendly, and the breakfast was delicious! Spacious, clean, and quiet rooms! I truly enjoyed my stay here!
Stayed 2 nights in Nov 2025

8/10 Good

James, Spring Glen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine
Stayed 2 nights in Nov 2025

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Davida

Staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Robb

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Staff was friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Gwinn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2025

8/10 Good

Michael

Used wash cloth was left behind by previous guest
Stayed 1 night in Nov 2025

10/10 Excellent

Mishone

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous with asssiting us with a crib for our baby and ensuring we were placed in a room near the elevator. The room was very spacious for our family of 5
Stayed 1 night in Nov 2025

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