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Holiday Inn Express Charles Town by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Charles Town by IHG

Welcome to Holiday Inn Express, featuring a convenient parking lot and beautifully landscaped grounds with a small fountain.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.
Relax in a spacious room with a large bed, sofa, and small table.
Relax by the pool surrounded by comfortable lounge chairs and a patio area.
Indulge in a diverse selection of international cuisine at our buffet.

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
681 Flowing Springs Rd, Charles Town, WV, 25438
  • Hollywood Casino at Charles Town Races
    ‪14 min walk‬
  • Appalachian Trail Conservancy Headquarters
    ‪11 min drive‬
  • Harpers Ferry National Historical Park
    ‪11 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪52 min drive‬

Room options

View all photos for Standard Room, Roll-in Shower

Room amenity

Standard Room, Roll-in Shower

  • Sleeps 6
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(50 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Relax in our spacious lobby with a central dining area, comfortable seating options, and a warm atmosphere.

Hampton Inn & Suites Charles Town

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (1005)
Hampton Inn & Suites Charles Town

About this property

Holiday Inn Express Charles Town by IHG

Hotel with free breakfast, near Hollywood Casino at Charles Town Races
An outdoor pool, a fitness centre and a business centre are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free casino shuttle. Other amenities include laundry facilities, a 24-hour front desk and a TV in a common area.
Holiday Inn Express Charles Town by IHG offers 145 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Charles Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Charles Town by IHG. During your stay, you'll be within walking distance of Hollywood Casino at Charles Town Races. Enjoy features like free WiFi in public areas, free self-parking and a free casino shuttle.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 1-minute drive from Hollywood Casino at Charles Town Races and 11 minutes from Harpers Ferry National Historical Park
  • Free casino shuttle service
Holiday Inn Express Charles Town by IHG offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is served. The business-friendly Holiday Inn Express Charles Town by IHG also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Charles Town hotel.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 11 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Charles Town by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1005 reviews
Rating 8 - Good. 215 out of 1005 reviews
Rating 6 - Okay. 43 out of 1005 reviews
Rating 4 - Poor. 22 out of 1005 reviews
Rating 2 - Terrible. 14 out of 1005 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mirna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the all staff
Stayed 1 night in Apr 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pillows were awful
Stayed 1 night in Apr 2025

4/10 Poor

Michelle

Disliked: Amenities
The room was kind of dark not enough light The toilet was dirty the mattress made a lot of noise pillow case dirty The shuttle driver was the highlight of the stay
Stayed 1 night in Apr 2025

10/10 Excellent

Kira

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Decent place

Satisfactory stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Travelled with group
Liked: Amenities
Very satisfied
Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with the exception of the television. Places that are over $100 nightly should at least have a 45 to 50 inch tv. Not a big deal just pointing it out. As far as Everything else I give it a score of 9 1/2 on a scale of 10. Good job. Also the staff were super friendly & helpful
Stayed 1 night in Apr 2025

6/10 Okay

sonja

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Tyler is the best.
Stayed 2 nights in Apr 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
People are lovely.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tinia

Stayed 2 nights in Mar 2025

10/10 Excellent

Horace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very nice. The staff were very friendly and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Draidyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities
Stayed 1 night in Apr 2025

6/10 Okay

Robin

Liked: Cleanliness, staff & service
I did think the cost of breakfast was a bit overpriced , extra $ for coffee and tea…Food was good but expensive and didn’t include coffee / tea ? Many places have breakfast included or at least coffee/ tea available…
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the highway, casino, track, and restaurants and shopping as well.
Stayed 1 night in Mar 2025

10/10 Excellent

William, Baltimore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was a disappointment.
Stayed 1 night in Mar 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 1 night in Mar 2025

10/10 Excellent

STEVEN V

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Loved the shuttle to the casino. Biggest breakfast room I’ve ever seen in any holiday Inn.
Stayed 1 night in Mar 2025

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great, great location, clean and quiet. Front desk staff was a lil inpersonable, spoke in a robotic tone(dry). No eye contact or friendly welcome greeting... just sign here, her is your room key and wifi code.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean staff friendly van driver remarkable
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Close to casino.
Stayed 1 night in Mar 2025

10/10 Excellent

David, Daphne

Stayed 1 night in Feb 2025