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SureStay Plus Hotel by Best Western Berkeley Springs

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Berkeley Springs

Suite, 2 Queen Beds, Non Smoking, Microwave | Desk, iron/ironing board, cots/infant beds, rollaway beds
Exterior
Breakfast, lunch, dinner served; American cuisine
Reception
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1776 Valley Rd, Berkeley Springs, WV, 25411
  • Place, Artists of Merrywoods
    ‪11 min walk‬
  • Place, Colonial Springs Spa
    ‪19 min walk‬
  • Place, Berkeley Springs State Park
    ‪3 min drive‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪45 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave

Suite, 2 Queen Beds, Non Smoking, Microwave | Desk, iron/ironing board, cots/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Microwave

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Free toiletries, hair dryer, bathrobes, towels

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, cots/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

Free toiletries, hair dryer, bathrobes, towels

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

SureStay Plus Hotel by Best Western Berkeley Springs

Hotel in Berkeley Springs with free breakfast and seasonal outdoor pool
Along with a restaurant, this smoke-free hotel has a seasonal outdoor pool and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk and a computer station.
SureStay Plus Hotel by Best Western Berkeley Springs offers 57 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Berkeley Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
The free breakfast at SureStay Plus Hotel by Best Western Berkeley Springs gets high marks from our customers. During your stay, you'll be within walking distance of Artists of Merrywoods. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Angus & Ale
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a business centre and conference space
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes on foot from Artists of Merrywoods and a 2-minute drive from Colonial Springs Spa
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. The business-friendly SureStay Plus Hotel by Best Western Berkeley Springs also features a seasonal outdoor pool and complimentary newspapers in the lobby. Self parking is free.

This Berkeley Springs hotel is smoke free.

Guests are served a free full breakfast daily.
Angus & Ale – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily
  • A restaurant

Restaurants on site

  • Angus & Ale

Things to do

  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 5.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Berkeley Springs BEST WESTERN
Berkeley Springs Inn
BEST WESTERN Berkeley Springs
SureStay Plus Hotel by Best Western Berkeley Springs Hotel

SureStay Plus Hotel by Best Western Berkeley Springs Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 447 out of 930 reviews
Rating 8 - Good. 301 out of 930 reviews
Rating 6 - Okay. 117 out of 930 reviews
Rating 4 - Poor. 42 out of 930 reviews
Rating 2 - Terrible. 23 out of 930 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Roe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Nice breakfast offerings. Very clean and comfortable room. Nice pool in season I am sure. Overall a very clean and a comfortable property. Easy acsess to town and shops. On site restaurant offer a good variety menu. Friendly staff!
Stayed 2 nights in Aug 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fresh Mountain Air

I needed to get away. I go here a lot . They got some new comfy pillows and as soon as I layed down I slept ! Take some ear buds if you are a light sleeper . As with most hotels the walls are kinda thin. The rooms were so clean. I love the cute patio in the front and sitting there reading . The check in was so easy and only took a minute .
Stayed 1 night in Aug 2025

10/10 Excellent

Margie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

8/10 Good

Janet

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very difficult to find in the dark. It is set back, up a hill and behind landscaping, with a dark, unoccupied building in front that was misleading. We drove in circles until deciding to drive further back the dark road. Then we found it. Yay!
Stayed 1 night in Aug 2025

10/10 Excellent

Valeri

Stayed 2 nights in Aug 2025

10/10 Excellent

Leah

Travelled with group
Liked: Amenities
My only complaint is that the mattress needs to be replaced. The staff was wonderful and accommodating. We were able to sit in the lobby to play games and visit with friends. We got a little loud by accident, but the staff was friendly in notifing us. Thank you for a wonderful visit!
Stayed 2 nights in Aug 2025

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed two nights at this property and have no complaints.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and tidy.
Stayed 2 nights in Aug 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice area. Great breakfast. Good service. Very happy with our stay
Stayed 1 night in Aug 2025

10/10 Excellent

rachel

Mama D at the front desk is a jewel. House keeper (I wish I learned her name) helped w/ luggage export and tried to refuse a tip.
Stayed 1 night in Aug 2025

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant beside of hotel was fabulous! Bead was great. AC heater unit smelled of mold very badly, when i woke up the next morning my allergies were terrible!
Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Cassandra

Travelled with family
Liked: Cleanliness, staff & service
Comfortable bed, helpful staff, great breakfast selections. Location not ideal, and tub didn’t drain well but otherwise clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Mariah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

The hotel wasn’t fancy but it was nice and clean. Breakfast was GREAT! Good place for a family stay! They even accommodated our early check in request!
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

Stayed 1 night in Jul 2025

10/10 Excellent

yellamraju

Stayed 1 night in Jul 2025

10/10 Excellent

Brook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, and a great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Mitzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Alvin

The WiFi did not work.
Stayed 1 night in Aug 2025

10/10 Excellent

Trevor

Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

CAROLYN

Travelled with family
Liked: Staff & service, property conditions & facilities
Friendly atmosphere, neat, clean, excellent b reakfast
Stayed 3 nights in Jul 2025