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Tru By Hilton Martinsburg

2.5 star property

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Photo gallery for Tru By Hilton Martinsburg

Terrace/patio
Room, 2 Queen Beds | Blackout curtains, iron/ironing board, travel cot, free WiFi
Lobby
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Laundry
  • Gym
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
801 Snapp Street, Martinsburg, WV, 25401
  • Belle Boyd House
    ‪3 min drive‬
  • Martinsburg-Berkeley County Convention and Visitors Bureau
    ‪3 min drive‬
  • For the Kids, By George Children's Museum
    ‪3 min drive‬
  • Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

Blackout curtains, iron/ironing board, travel cot, free WiFi

Room, 1 King Bed

9.6 out of 10
Exceptional
(30 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bathroom shower

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

Bathroom shower

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Bathroom shower

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Blackout curtains, iron/ironing board, travel cot, free WiFi

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Bathroom shower

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hilton Garden Inn Martinsburg

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 711 reviews
The price is €107
includes taxes & fees
5 Oct - 6 Oct
Hilton Garden Inn Martinsburg

About this property

Tru By Hilton Martinsburg

Hotel in Martinsburg with free breakfast and fitness centre
A fitness centre, a business centre and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk and express check-out.
Tru By Hilton Martinsburg offers 15 accommodations with a hairdryer and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower.
Recreational amenities at the hotel include a fitness centre.
During your stay at Tru By Hilton Martinsburg, you're just a quick walk from Wurzburg Dog Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, laundry facilities and a car charging station
  • On-site recreation includes a gym
  • Just a 3-minute walk from Wurzburg Dog Park and a 2-minute drive from Wonderment Puppet Theater
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. Tru By Hilton Martinsburg also features a fitness centre, laundry facilities, and express check-out. Free self parking is available.

This Martinsburg hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tru By Hilton Martinsburg Hotel
Tru By Hilton Martinsburg Martinsburg
Tru By Hilton Martinsburg Hotel Martinsburg

Tru By Hilton Martinsburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 245 out of 317 reviews
Rating 8 - Good. 46 out of 317 reviews
Rating 6 - Okay. 15 out of 317 reviews
Rating 4 - Poor. 3 out of 317 reviews
Rating 2 - Terrible. 8 out of 317 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Dwayne

Stayed 1 night in Jun 2025

10/10 Excellent

Donita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay, no complaints!!!
Stayed 1 night in May 2025

6/10 Okay

April

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Upon arrival to check-in, staff sat in seating area and asked how could they help. Customers should be greeted upon arrival at the desk. And not appear annoyed, despite checking in at 9:30p. Otherwise the property & room were clean and in working condition.
Stayed 1 night in Jun 2025

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 3 nights in May 2025

10/10 Excellent

Kelly

Stayed 2 nights in May 2025

10/10 Excellent

Roseanna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

6/10 Okay

Tracy

Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable. Good service. Great value.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best shower I have ever had in a hotel!
Stayed 1 night in May 2025

10/10 Excellent

Dwayne

Stayed 1 night in May 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheynnen and her staff are amazing ,professional.They show care concern for the patrons.When I visit martinsburg it’s the only place I will stay.Go Tru simply the Best.
Stayed 1 night in May 2025

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and clean and they had a good continental breakfast. Shower had good water pressure.
Stayed 1 night in May 2025

6/10 Okay

James

Travelled with family
Walls not soundproof. Could hear phone ringing in room next door. Also could hear person snoring through wall! Breakfast just ok. Coffee extremely weak, watered down.
Stayed 2 nights in Jun 2025

10/10 Excellent

Janine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Erdogan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Mar 2025

10/10 Excellent

Kirstin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

joseph

Stayed 1 night in May 2025

4/10 Poor

Autumn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff continually harassed me about payment. My mother paid for the room because she lives in Texas. I don’t know if I would recommend this hotel or not.
Stayed 1 night in May 2025

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Clean, good breakfast, well stocked deli
Stayed 1 night in May 2025

8/10 Good

LaAndra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jerrett

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Kathleen

Stayed 1 night in May 2025

10/10 Excellent

Leland, Raleigh

Liked: Cleanliness, amenities, property conditions & facilities
Good value for price. Clean, quiet, convenient to dinning and other things in area.
Stayed 1 night in May 2025

6/10 Okay

Doreen

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms were great and well equipped. The bathrooms were stocked with shampoo, conditioner, and soap. The staff was pleasant Easy access to the hotel. Location to area amenities: shopping, dining, highway, recreation, outdoor park, and a bit of sidewalk. Also, close to DT Martinsburg and in walking or running distance, if you are like me, who relishes such! The convenience store was helpful to have on-site as well for a snack or drink. The food, teas, and coffee were horrendous! The food tasted very plasticky—just about everything I tried. I only tried the breakfast once for our entire stay and could not even finish the pancakes I made. Most times, the water for tea and the coffee was lukewarm. The water tasted horrible, too! I had to buy bottled water, coffee, and breakfast at nearby eateries. Too bad, there was no coffee press included in the room.
Stayed 3 nights in May 2025

10/10 Excellent

DT

Stayed 1 night in May 2025