New Bath Hotel and Spa

4.0 star property

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Photo gallery for New Bath Hotel and Spa

Front of property
Interior detail
Reception
Outdoor pool, pool umbrellas, pool loungers
Daily cooked-to-order breakfast (GBP 12 per person)

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk

Explore the area

Map
New Bath Rd, Matlock Bath, Matlock, England, DE4 3PX
  • Gulliver's Kingdom
    ‪3 min walk‬
  • Heights of Abraham Cable Car Station
    ‪15 min walk‬
  • Cromford Mill
    ‪16 min walk‬
  • East Midlands (EMA)
    ‪46 min drive‬

Room options

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • Sleeps 1
  • 1 Double Bed

Deluxe Double Room

7.8 out of 10
Good
(7 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room, Balcony, Annex Building

8.2 out of 10
Very good
(20 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Family Room, Balcony, Annex Building

8.6 out of 10
Excellent
(4 reviews)
  • 28.0 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Double Room

7.8 out of 10
Good
(18 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

New Bath Hotel and Spa

Hotel in Matlock with full-service spa and 24-hour front desk
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, spa services and a 24-hour front desk.
New Bath Hotel and Spa offers 54 accommodations. Televisions come with digital channels.

Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

Guests aged under 18 years old are not allowed in the swimming pool.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open selected days.
New Bath Hotel and Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from Matlock Parks Country Park. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with facials, body wraps or body scrubs at the spa
  • Services include a lifeguard on-site
  • Guests have great things to say about the location and the helpful staff
  • Steps from Matlock Parks Country Park and 4 minutes on foot from Gulliver's Kingdom
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter trays
New Bath Hotel and Spa offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There are 2 meeting rooms available. New Bath Hotel and Spa also features spa services, a garden, and pool umbrellas. Self parking is free.

This 4-star Matlock hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.
New Bath Hotel and Spa has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 12 for adults and GBP 5.25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 11 2025 to August 12 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per stay (maximum GBP 40 per stay)
  • Only dogs are allowed
  • Food and water bowls and litter trays are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 12 for adults and from GBP 5.25 for children
  • Pet fee: GBP 20 per pet, per stay (maximum GBP40 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

New Bath Hotel Derbyshire
New Bath Hotel
New Bath Derbyshire
New Bath Hotel Matlock
New Bath Matlock
New Bath Hotel Matlock
New Bath Hotel
New Bath Matlock
Hotel New Bath Hotel and Spa Matlock
Matlock New Bath Hotel and Spa Hotel
Hotel New Bath Hotel and Spa
New Bath Hotel and Spa Matlock
New Bath Hotel Spa
New Bath
New Bath Hotel Spa
New Bath Hotel and Spa Hotel
New Bath Hotel and Spa Matlock
New Bath Hotel and Spa Hotel Matlock

New Bath Hotel and Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 300 out of 850 reviews
Rating 8 - Good. 301 out of 850 reviews
Rating 6 - Okay. 130 out of 850 reviews
Rating 4 - Poor. 82 out of 850 reviews
Rating 2 - Terrible. 37 out of 850 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, room comfort

Good overall

Overall we had a lovely stay, staff were very helpful and friendly. The room (11) was clean with plenty of toilet roll and body wash. No hairdryer or extra sheets/ pillows which was disappointing. And the decor could do with being updated - ripped wallpaper, stains on cushion covers.
Stayed 1 night in Apr 2025

10/10 Excellent

diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing the bed was comfy it was nice and quite just what you need for a bit R R would definitely go again bit stay longer
Stayed 1 night in Apr 2025

2/10 Terrible

Christine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Sarah

Travelled with partner
Liked: Staff & service, amenities
Had a really nice stay. Staff were very nice and friendly. Great quiet atmosphere. Reception area , Bar and dining rooms were nicely decorated but the rooms could do with a little tlc. Overall enjoyed our stay and would book again.
Stayed 1 night in Apr 2025

4/10 Poor

Joanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Overflowing bin outside,damaged external door and rubbish in parking area.In room peeling paper behind radiator,cracked and missing tiles in bathroom,curtains did not work and generally unkempt.
Stayed 1 night in Apr 2025

2/10 Terrible

Jay

Genuine booking error and wouldn't even switch the day over. So didn't even get to stay!! Clearly no customer service.
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Anne

Travelled with family and small children
Liked: Amenities
Loved the swimming pool
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Altin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We felt the hotel WAS NOT 4* as advertis
Stayed 1 night in Apr 2025

6/10 Okay

Rachel

Travelled with family
Stayed 1 night in Apr 2025

8/10 Good

Fiona

Liked: Staff & service, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Kevin

Stayed 2 nights in Apr 2025

10/10 Excellent

samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved being able to swim outdoors in the hotel lido. Fabulous experience with such friendly people
Stayed 2 nights in Mar 2025

6/10 Okay

Dave

Travelled with partner
Liked: Cleanliness, staff & service
The properly was what i expected really for the age of the building and where it was. The reason i went with my partner who was working over the two days was so i could have the use of the spa and have treatments.i was trying to book this in since the Saturday before we arrived on the Sunday to no avail. I phoned the hotel, they said i needed to book online. I went online to book the Monday and Tuesday. It said, limited availability, please call. I tried calling endlessly and only got an answering machine. I waited until we checked in. The gentleman on the desk said i need to book online. I explained the situation. He said you have to go online. Once again i told him i could not get through to talk to anyone. He replied. They were probably busy doing treatments. Hence i never got to use the facilities. Just a bit disappointed. B
Stayed 2 nights in Mar 2025

8/10 Good

Ann-marie

Stayed 1 night in Mar 2025

6/10 Okay

Lisa

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Alison

Travelled with group
Liked: Cleanliness
Lovely hotel The annexe area is very tired and the bathrooms need updating. The spa was ok but could benefit from an upgrade and maybe some soft relaxing music in the treatment rooms. The staff were ok. No one ‘went the extra mile’ let’s say. Staff need to be more customer focused at times felt like they were putting themselves out to accommodate us when it should be that nothing was too much trouble especially in the spa. This didn’t spoil our stay though.
Stayed 1 night in Mar 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location for walking into Matlock Bath. Staff very helpful and friendly. Room spotless. Parking on site which is important for us. Would highly recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and hotel was amazing . Very clean , staff lovely and facilities are good
Stayed 2 nights in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night

I love staying here and i find it’s my happy place as i always have one of the rooms facing the pool with a balcony and in summer you can sit outside and think you are anywhere in the world. The food is amazing The staff are always willing to help. Looking forward to my next stay.
Stayed 1 night in Mar 2025

6/10 Okay

PAUL

Travelled with partner
Liked: Cleanliness, staff & service
Pool excellent. Towel rail in bathroom missing power cable. Rear of property very poor, needing a lot of tlc. Annex about to be refurbed. Staff excellent.
Stayed 1 night in Feb 2025