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Creta Hotel & Suites

2.5 star property

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Photo gallery for Creta Hotel & Suites

Reception
Standard Room | Iron/ironing board, free WiFi, bed sheets
Executive Studio Suite | Living area | 42-inch Smart TV with digital channels, TV, Netflix
Interior
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
698 Av Camarón Sábalo Zona Dorada, Mazatlán, Sin., 82110
  • Place, Playa Brujas
    ‪3 min walk‬
  • Place, Punta Camaron Beach
    ‪9 min walk‬
  • Place, The Mazatlan Malecón
    ‪2 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

View all photos for Family Studio Suite

Family Studio Suite | Iron/ironing board, free WiFi, bed sheets

Family Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Executive Studio Suite

Executive Studio Suite | Iron/ironing board, free WiFi, bed sheets

Executive Studio Suite

  • City view
  • 86 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Basic Room

Iron/ironing board, free WiFi, bed sheets

Basic Room

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Iron/ironing board, free WiFi, bed sheets

Standard Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Sofa Bed

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About this property

Creta Hotel & Suites

Hotel in Mazatlán, near The Mazatlan Malecón
Laundry facilities, a 24-hour front desk and a front desk safe are available at this smoke-free hotel. WiFi in public areas is free. Change of towels is available on request
Creta Hotel & Suites offers 14 air-conditioned accommodations, with a hairdryer. 42-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Creta Hotel & Suites, you're just a quick walk from Playa Brujas. Features include free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include a front desk safe and laundry facilities
  • Just a 2-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlán Aquarium
  • Cats and dogs welcome for a fee
As a guest of Creta Hotel & Suites, you'll find laundry facilities and a front desk safe. Public spaces have free WiFi.

This Mazatlán hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • On the beach
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per pet, per stay, plus a deposit of MXN 200 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: MXN 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 200 per stay
  • Pet fee: MXN 200 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Creta Hotel & Suites Hotel
Creta Hotel & Suites Mazatlán
Creta Hotel & Suites Hotel Mazatlán

Creta Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 51 reviews
Rating 8 - Good. 10 out of 51 reviews
Rating 6 - Okay. 2 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 3 out of 51 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Hugo

Stayed 4 nights in Nov 2024

4/10 Poor

Cal

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
room was very small and basic expedia quoted me $33. canadian when I booked it, but I didn't pay them, paid at hotel and they charged me about 891 pesos when $33. Can. should have been 478 pesos at hotel's exchange rate I had no choice but to pay what they asked
Stayed 1 night in Nov 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place, friendly staff, nice location.
Stayed 2 nights in Nov 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the area, would stay again.
Stayed 1 night in May 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, steps to beach.

Very spacious with well equipped kitchenette and full size fridge. Good ac and ceiling fans. Will definitely choose again.
Stayed 2 nights in Mar 2024

2/10 Terrible

Albert

Travelled with family, Travelled with pets
Disliked: Property conditions & facilities
Big mistake staying only stayed one night even though we paid for two. Went to a different hotel.
Stayed 2 nights in Nov 2023

8/10 Good

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

8/10 Good

Eden

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El internet no funciono
Stayed 1 night in Oct 2025

10/10 Excellent

Isabel

Liked: Cleanliness, property conditions & facilities
Muy seguro y tranquilo
Stayed 1 night in Sep 2025

10/10 Excellent

Miguel Eduardo

Stayed 2 nights in Aug 2025

10/10 Excellent

gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opció
Stayed 1 night in Aug 2025

10/10 Excellent

Nolasco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Me la pase super bien durante mi estancia solo que estaria bien que incluyeran estacionamiento y televisión en la recamara para las que llevamos niños, pero todo lo demas super bien, comodos
Stayed 2 nights in Aug 2025

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me parecio muy bien ,todo cuánto esperaba y muy buen precio y ubicación
Stayed 5 nights in Jul 2025

8/10 Good

Antonio, la cruz de elota

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Exelente lugar y buena atencion
Stayed 1 night in May 2025

10/10 Excellent

Oscar patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta hubicada estratégicamente en un lugar muy concurrido y está cerca todo y sobretodo accesible ala playa.
Stayed 1 night in Apr 2025

10/10 Excellent

Lili

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Edith

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio en todos los aspectos, muy amable todo el personal muy atentos
Stayed 3 nights in Dec 2024

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Solo el shampoo muy poco y como que tenía agua
Stayed 1 night in Dec 2024

10/10 Excellent

Estela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad me gustó muchísimo, lo que no me gustó es que la estufa es eléctrica y da toques al cocinar😂 y al conectarla jijiji... Pero ya en resumen todo bien,,,10 de 10. Con todo y toques incluidos
Stayed 7 nights in Nov 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ricardo José

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service
Cumplidor
Stayed 1 night in Oct 2024

6/10 Okay

Vicente

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024