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Viaggio Resort Mazatlán

4.5 star property

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Photo gallery for Viaggio Resort Mazatlán

Reception
3 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers
2 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Double Room, 2 Double Beds, Ocean View | In-room safe, desk, laptop workspace, blackout curtains
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • Place, Playa Brujas
    ‪7 min walk‬
  • Place, El Cid Country Club Golf Course
    ‪17 min walk‬
  • Place, The Mazatlan Malecón
    ‪2 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

View all photos for Room Deluxe with Street View

In-room safe, desk, laptop workspace, blackout curtains

Room Deluxe with Street View

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Sleeps 4

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, blackout curtains

Room Deluxe with Sea View

  • 38 sq m
  • Sleeps 4

View all photos for Room Deluxe with Street View

In-room safe, desk, laptop workspace, blackout curtains

Room Deluxe with Street View

  • 32 sq m
  • Sleeps 2

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, blackout curtains

Room Deluxe with Sea View

  • 38 sq m
  • Sleeps 2

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(41 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, 1 King Bed, City View

8.8 out of 10
Excellent
(28 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(78 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(121 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Exterior
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  • Pool
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  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 2,341 reviews
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About this property

Viaggio Resort Mazatlán

Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Viaggio Resort Mazatlán's 2 restaurants.
Viaggio Resort Mazatlán offers 291 accommodations with laptop-compatible safes and a hairdryer. 65-inch Smart televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Viaggio Resort Mazatlán's great beach location. During your stay, you're just a quick walk from Playa Brujas. Free WiFi in public areas, free self-parking and 3 outdoor pools are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a gym, a playground and yoga classes
  • Guests have great things to say about the beach and the clean guestrooms
  • Just a 2-minute drive from The Mazatlan Malecón and a few minutes from El Cid Country Club Golf Course
Some rates at Viaggio Resort Mazatlán are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Viaggio Resort Mazatlán offers its guests a complimentary water park, 3 outdoor swimming pools, a waterslide, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. A children's pool, a complimentary children's club, and a vending machine are also featured at the luxury Viaggio Resort Mazatlán. Free self parking is available.

This 4.5-star Mazatlán resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Al Fresco Restaurant – Overlooking the ocean, this diner specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Pool Bar – This poolside bar specialises in seafood and serves lunch and light fare. Open daily.
Caffenio Coffee Bar – Overlooking the ocean and pool, this lobby lounge specialises in American cuisine and only serves light fare. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Viaggio Resort Mazatlán are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • High chair
  • In-room babysitting
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viaggio Resort Mazatlán

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per night.
  • Cots (infant beds) are available for MXN 300.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 359 for adults and from MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1348 out of 2005 reviews
Rating 8 - Good. 409 out of 2005 reviews
Rating 6 - Okay. 140 out of 2005 reviews
Rating 4 - Poor. 58 out of 2005 reviews
Rating 2 - Terrible. 50 out of 2005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos

Stayed 2 nights in Nov 2025

8/10 Good

Reina

Clean room and amazing view
Stayed 4 nights in Nov 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Great staff!
Stayed 10 nights in Nov 2025

8/10 Good

JULIO, Houston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good stay and very centric to everything. Rooms are roomy and clean. We enjoyed the pools and didn’t have any luck at the beach, due to high warning of jellyfish. Would definitely recommend
Stayed 5 nights in Jun 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Shampoo and body soap containers not working properly. It was a chore trying to get any shampoo or soap out of those containers. Let room service know of this issue without getting a solution
Stayed 2 nights in Nov 2025

10/10 Excellent

Miguel

Stayed 3 nights in Nov 2025

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice property, good rooms. Probably more for Mexican/Spanish-speaking families. Very loud, and the staff’s English was not all that great. We got by. I didn’t understand why they kept asking for our room number if we couldn’t charge anything to the room.m? I put a credit down but kept having to pay at the point of sale. The wristband you have to wear is pretty annoying.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joshua L

Liked: Cleanliness, property conditions & facilities
Awesome and super clean
Stayed 3 nights in Aug 2025

6/10 Okay

Claudia

Travelled with partner
Liked: Cleanliness, amenities
Pool area is too small, no fridge in rooms.
Stayed 4 nights in Nov 2025

10/10 Excellent

Martin Omar

Liked: Amenities
Stayed 5 nights in Nov 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff in the restaurant and pool side were amazing. Shout out to Jorge in the restaurant and Marco pool side. They both made our stay amazing. The rest of the staff were great as well. Would definitely recommend and stay here again.
Wonderful breakfast
Beautiful view
Stayed 6 nights in Nov 2025

8/10 Good

Maria

Travelled with partner
Liked: Amenities, property conditions & facilities
The room needs more attention. It was very dusty and counters felt sticky. The sink around the inside corners had mold all around. One of the staff members stood out the most. She was so polite, courteous and very friendly. It was also nice that they exchange american dollars to pesos. They also great you at the door and make you feel welcomed. Would recommend
Stayed 5 nights in Nov 2025

6/10 Okay

laura

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean. Great view. Staff was great. Friendly. Just way to nousy and busy. Way to many people. Food Lines were long and could never get a spot at the pool. If you want busy and a party hotel this is for you. Lots of familys. Which was nice. But just to busy for me. Location was great. But i would not stay here if you want a relaxing vacation.
Stayed 7 nights in Nov 2025

10/10 Excellent

ying

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach view unobstructed, the balcony offer a nice view/
Stayed 10 nights in Oct 2025

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very professional and very helpful always there to make your stay a wonderful experience
Stayed 1 night in Oct 2025

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were excellent very clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Sudgey Martinez

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room clean and nice
Stayed 3 nights in Nov 2025

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great location and great ocean view, only issue was not enough coffee in the room, but overall we had a good stayed.
Stayed 6 nights in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Yes all was great
Stayed 9 nights in Oct 2025

8/10 Good

javier

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They could be a little more lenient with early checking specially for people that had been up since 2:30am and arrived around noon to the hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

MICHAEL, Bralorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am shocked and delighted by the experience it was one of the cheaper options in Mazatlan and it exceeded
Stayed 1 night in Oct 2025

10/10 Excellent

Armando

Liked: Cleanliness
Stayed 4 nights in Oct 2025

6/10 Okay

Joe

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Oct 2025

6/10 Okay

Brenda

Travelled with group
The clean service was okay. They didn’t leave any extra towels and when we asked for some, the cleaning staff took them back with them. When checking out they wanted to charge extra money for services that we didn’t ask for. Took me almost half of hour to fixed the issue, and I didn’t even receive an apology. The only good thing about my stay was our server Carlos Hernandez, he was amazing.
Stayed 4 nights in Oct 2025

8/10 Good

JOSE ANGEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the room was clean and the ocean view was a plus! I did not like the our room was not ready when we got there even tho it was way after check in time around 4:30 pm and took another 45minutes to an hour for our room to be ready. Also did not like the fact that we were told we could not can not drink when you are in the pool when other people were drinking in the pool before.Another thing is when we tried to have breakfast in the outdoor patio the pigeons eat our food before us, we went inside afterwards but the outside kitchen was still cooking even tho a bunch of pigeons were around the food it was very unsafe and unhealthy.
Stayed 2 nights in Oct 2025