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Al Ebaa Hotel

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Photo gallery for Al Ebaa Hotel

Exterior
Reception
Reception
Lift
Triple Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
3280, Umm Al-Qura Road, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪8 min walk‬
  • Place, King Fahad Gate
    ‪11 min walk‬
  • Place, Kaaba
    ‪15 min walk‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(30 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Triple Room

7.2 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Quadruple Room

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Twin Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for Standard Quadruple Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Quadruple Room

  • Sleeps 4

Standard Triple Room

  • Sleeps 3

View all photos for Standard King Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard King Room

  • Sleeps 2

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Exterior
voco Makkah by IHG
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 507 reviews
The price is €71
includes taxes & fees
3 Feb - 4 Feb
voco Makkah by IHG

About this property

Al Ebaa Hotel

Mountain hotel connected to the convention centre in Makkah with 3 restaurants
3 restaurants, a coffee shop/cafe and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and ATM/banking services. Housekeeping is available on request.
Al Ebaa Hotel offers 416 air-conditioned accommodations with a safe and complimentary bottles of water. Smart televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, hairdryers and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Our customers tell us that they can't get enough of the helpful staff at Al Ebaa Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Great Mosque of Makkah. Enjoy features like free WiFi in public areas, plus 3 restaurants and a coffee shop/cafe.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Dining options include 3 restaurants and a coffee shop
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Great Mosque of Makkah and Kaaba
There are 3 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. Al Ebaa Hotel also features concierge services, an ATM, and a lift. For a fee, parking is available.

This 3.5-star Makkah hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Al Ebaa Hotel has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (SAR 90 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: SAR 45 for adults and SAR 30 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Turndown service

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:30 PM and 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Al Ebaa Hotel

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately SAR 45 for adults and from SAR 30 for children
  • Covered self-parking fee: SAR 90 per day
  • Late check-in fee for check-in between 8:30 PM and 10:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10002124
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Al Ebaa Hotel Hotel
Al Ebaa Hotel Makkah
Al Ebaa Hotel Hotel Makkah

Al Ebaa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 348 out of 585 reviews
Rating 8 - Good. 140 out of 585 reviews
Rating 6 - Okay. 63 out of 585 reviews
Rating 4 - Poor. 15 out of 585 reviews
Rating 2 - Terrible. 19 out of 585 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Toufik

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 10 nights in Sep 2025

10/10 Excellent

mohsin

Stayed 6 nights in Oct 2025

8/10 Good

Taylan

Stayed 8 nights in Sep 2025

8/10 Good

Mohammad Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Stayed 4 nights in Oct 2025

10/10 Excellent

Omar Aziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel few minutes walk to the Harem and amenities
Stayed 6 nights in Oct 2025

10/10 Excellent

Abdullah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and great service, only takes away that their showers doesn't have doors and they are working on a solution for it
Stayed 3 nights in Oct 2025

10/10 Excellent

Demba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great hotel, I recommend to all.
Stayed 4 nights in Sep 2025

8/10 Good

shahrukh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine don’t have any issue
Stayed 5 nights in Oct 2025

10/10 Excellent

Mohammed

Stayed 3 nights in Sep 2025

10/10 Excellent

ISSAMEDDINE

Liked: Cleanliness, amenities, property conditions & facilities
No idea
Stayed 3 nights in Sep 2025

10/10 Excellent

safia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff Clean room Convenient for trip
Stayed 6 nights in Sep 2025

10/10 Excellent

safia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room friendly staff
Stayed 6 nights in Sep 2025

6/10 Okay

Usmaan

Liked: Staff & service

AL EBAA - AVERAGE

We booked for 18th Sept and was due to check in by 4pm. However, due to unforeseen circumstances of delayed flights, we arrived on 19th at 7am! So we had 5 hours left. The reception staff allowed us to have a later check in for 2pm, but it seemed a little waste for a whole night stay, it would have been nicer for the hotel to accommodate better to keep customers satisfied. The room itself: Was extremely hot with AC not working! Beds not as comfortable as some of the other hotels we have stayed in. Average I would say but we are giving this hotel another chance for 2 nights next week! Let's see how it goes...
Stayed 1 night in Sep 2025

10/10 Excellent

Surhata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the staff clean the room everyday. They should check the cooler fridge seems its not working and some of the food we put were wasted . Overall our stay is good Alhamdulillah . 10-15 mins walk to haram . Much easier if you go through anjum hotel in their underground escalator straight away to haram.
Stayed 5 nights in Sep 2025

10/10 Excellent

Sadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay with my mum

The staffs were really friendly- especially the brothers at the reception and the bed was super comfortable alhamdulilah. From this hotel you can walk down towards Hotel Anjum car park and reach the Haram, which is amazing as it takes 7 minutes to get there!
Stayed 1 night in Sep 2025

8/10 Good

Mohammed Hamza

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Really nice hotel with good service, there are a few issues you may come accross (e.g. AC was not powerful enough, Fridge was not working properly, missing room amenities, no iron or ironing board etc). But Alhamdulilah you get decent value for money. The staff were very helpful, ESPECIALLY the cleaners. The service from the cleaner who dealt with our room was extra special (Muhammad Shakil Miah from Bangladesh), who went out of his way to help us with many of the problems we had.
Stayed 7 nights in Sep 2025

4/10 Poor

Zaeem

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Shafina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent. Loved it would stay again.

The staff were really friendly and helpful. In house cafe was handy, hotel lobby and lounge was spacious , rooms cleaned daily, toiletries left were of good quality, rooms had comfortable beds and were clean and modern. The walk to the harem due to the nearest gates being closed for building works was an issue, otherwise it is a 8/10 minute walk but it’s uphill and you can cut through the Anjum hotel escalates making it shorter. We however used the complimentary buses that Marriot, Double Tree Hilton and Jabar Omar put on for people staying as these hotels were just opposite and they didn’t mind us using it. So we were dropped off at the clock tower entrance . The hotel is just behind the clock tower and located opposite the Conrad hotels chain . They gave us complementary water in the rooms every day. It’s a really nice 4 star. The y lent me chargers and iron too as we couldn’t bring all our luggage and it didn’t make a difference as the hotel offered us mostly everything.
Stayed 5 nights in Sep 2025

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, thank you
Stayed 4 nights in Sep 2025

6/10 Okay

Mijed

Liked: Cleanliness, staff & service
The hotel has no fridge in the rooms, so that make it difficult with hot weather.
Stayed 1 night in Aug 2025

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness
Reciption staff are nice and cooperative. Kitcjen staff are not friendly
Stayed 5 nights in Aug 2025

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 5 nights in Aug 2025

10/10 Excellent

Nazia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Ahmed Saeed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel inshaallah I will come again in this hotel
Stayed 10 nights in Aug 2025

2/10 Terrible

Derya ece

Travelled with family
Disliked: Amenities, property conditions & facilities
At check out, receptionist told us to pay more because in expedia system the price was put it low and wrong. Which is ridiculous
Stayed 3 nights in Aug 2025