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Al Tawfiq Plaza Hotel

Property class: 1

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Photo gallery for Al Tawfiq Plaza Hotel

Reception
Reception
Hallway
Meeting facility
Reception

Reviews

5.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
King Abdul Aziz road, Ajyad Al Sud, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪10 min walk‬
  • Place, Well of Zamzam
    ‪11 min walk‬
  • Place, Kaaba
    ‪13 min walk‬

Room options

View all photos for Triple Room

Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Triple Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Quadruple Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Family Room, 1 Bedroom

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds

View all photos for Double Room

Double Room | Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Double Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Exterior
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About this property

Al Tawfiq Plaza Hotel

Along with 24-hour room service, this hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Change of towels is available on request
Al Tawfiq Plaza Hotel offers 128 air-conditioned accommodations with a safe and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

During your stay at Al Tawfiq Plaza Hotel, you'll be within walking distance of Great Mosque of Makkah. You'll find features such as free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Within a 15-minute walk of Great Mosque of Makkah and Well of Zamzam
Al Tawfiq Plaza Hotel offers its guests concierge services, laundry facilities, and dry cleaning/laundry services. A computer station is on site and WiFi is free in public spaces. Al Tawfiq Plaza Hotel also features 24-hour room service, express check-out, and a front desk safe.

Smoking is allowed in designated areas at this Makkah hotel.

Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Electric kettle

More

  • Air conditioning
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 2 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 13 February 2026 to 31 March 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Al Tawfiq Plaza Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: SAR 0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 300294661900003
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10007757
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Tawfiq Plaza Hotel Mecca
Al Tawfiq Plaza Hotel
Al Tawfiq Plaza Mecca
Al Tawfiq Plaza
Al Tawfiq Plaza Hotel Makkah/Mecca
Al Tawfiq Plaza Hotel Hotel
Al Tawfiq Plaza Hotel Makkah
Al Tawfiq Plaza Hotel Hotel Makkah

Al Tawfiq Plaza Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 20 out of 91 reviews
Rating 8 - Good. 14 out of 91 reviews
Rating 6 - Okay. 16 out of 91 reviews
Rating 4 - Poor. 12 out of 91 reviews
Rating 2 - Terrible. 29 out of 91 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, amenities
Nothing is right about this hotel
Stayed 2 nights in Dec 2025

2/10 Terrible

Sofiane

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was disgusting,the furniture so old and broken. The bathroom is disgusting old and broken. There is cockroaches everywhere the hall place is disgusting
Stayed 5 nights in Nov 2025

2/10 Terrible

Raisul

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fridge not working. Ac remote was not there. Temperature was set at 18 Degree Celcius at all time. No housekeeping at night time. Bathroom Door does not lock properly. My 2 yr old son got hurt with the bathroom door. He almost lost his tip of right hand pinky.
Stayed 5 nights in Oct 2025

10/10 Excellent

Ubaid

Stayed 5 nights in Sep 2025

6/10 Okay

Abdi

Liked: Cleanliness, staff & service
Disliked: Amenities
I liked the location but it was still around 15 minutes of walk.
Stayed 6 nights in Sep 2025

4/10 Poor

JAFFER KAMAL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very smelly rooms, dirty, garbage overflows. The tap was broken and there was no water in the shower! Cockroaches around, insects of some kind. Air conditioners are extremely noisy and beds and linens are not the best.

2/10 Terrible

cabane

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

2/10 Terrible

cabane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as I entered my room, I noticed it hadn’t been cleaned, and there were flies inside. The sink had no proper drainage, so water just spilled onto the floor and into the shower drain. This is the worst hotel I’ve ever stayed in, and I strongly advise against staying here.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mohammed Musab

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Mohamed, Hawally

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel conditions is terrible. Rooms very tight. Didn’t find my reservation with desired beds and i had to change the room after one day. first room was smelly. Staff tried to help but the hotel has nothing but good location
Stayed 3 nights in Dec 2024

8/10 Good

Syed Abdul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Easy parking
Stayed 3 nights in Dec 2024

2/10 Terrible

Saikou

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very dirty The toilet was terrible. The carpets were dirty All th drawers were broken The bedding wasn't charged until i had to make a request. The kettles were rusty. Cigarette smoke everywhere and too much noise. Worst experience ever. I would like my money back. It's not worth the amount paid
Stayed 5 nights in Dec 2024

8/10 Good

zain

Stayed 2 nights in Nov 2024

8/10 Good

Aziza

Liked: Cleanliness
It’s was good thank you very much
Stayed 3 nights in Oct 2024

4/10 Poor

Zeshan

Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 3 nights in Sep 2024

4/10 Poor

Alaa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s really not clean and the staff obviously do not care about what’s going on in the hotel. Expected for the low price it is tbh.
Stayed 1 night in Aug 2024

8/10 Good

Iman

Liked: Cleanliness, staff & service
Friendly Staff and convenient location. The room was a bit tiny and the furniture was very old. There is bad smell that ocationally comes from the bathroom Overall not too bad
Stayed 2 nights in Aug 2024

10/10 Excellent

UREJI

Stayed 2 nights in Feb 2024

10/10 Excellent

Isse

Liked: Cleanliness
Good
Stayed 3 nights in Oct 2023

2/10 Terrible

Aisha Ibrahim

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2024

4/10 Poor

Walid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

2/10 Terrible

Muniru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not

Disappointed
Stayed 1 night in Dec 2023

2/10 Terrible

Muniru

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor

No so good
Stayed 6 nights in Dec 2023

8/10 Good

Zia

Liked: Cleanliness, staff & service, property conditions & facilities
xxx
Stayed 1 night in Sep 2023

4/10 Poor

Said

Disliked: Cleanliness, staff & service, property conditions & facilities
No internet in room
Stayed 4 nights in Aug 2023