Hotel BH El Poblado

3.5 star property
VIP Access

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Photo gallery for Hotel BH El Poblado

Lobby
Superior Double Room | Premium bedding, minibar, in-room safe, desk
Daily continental breakfast (COP 40000 per person)
Sun deck
City view from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

View in a map
Cra 43 No.9 Sur 35, Medellín, Antioquia, 50022
  • Place, Santafé Mall
    ‪2 min walk‬
  • Place, Oviedo Shopping Center
    ‪3 min walk‬
  • Place, El Tesoro Shopping Park
    ‪2 min drive‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(53 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Superior Double Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hotel BH El Poblado

Hotel with free parking, steps from Santafé Mall
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site.
Hotel BH El Poblado offers 70 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the shopping around Hotel BH El Poblado. During your stay, you're just a quick walk from Santafé Mall. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Santafé Mall and 4 minutes on foot from Oviedo Shopping Center
  • Airport shuttle service available for a fee
Hotel BH El Poblado offers its guests a sauna and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel BH El Poblado. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Medellín hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 9:30 AM.
Hotel BH El Poblado has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:30 AM for a fee: COP 40,000 for adults and COP 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 11 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel BH El Poblado

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately COP 40000 for adults and from COP 40000 for children
  • Airport shuttle fee: COP 130000 per person (one-way)
  • Facilities fee: COP 10000 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Hotel BH El Poblado offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

bh El Poblado
Hotel bh
Hotel bh El Poblado
Hotel BH El Poblado Hotel
Hotel BH El Poblado Medellín
Hotel BH El Poblado Hotel Medellín

Hotel BH El Poblado Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1005 reviews
Rating 8 - Good. 225 out of 1005 reviews
Rating 6 - Okay. 79 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 20 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erica

Very good, recommended 100%
Stayed 1 night in Aug 2025

8/10 Good

Gassan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was nice, close to a lot of places. The staff was friendly.
Stayed 9 nights in Jul 2025

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Jul 2025

2/10 Terrible

Andrew

Liked: Cleanliness
Disliked: Staff & service, amenities
Usefully next to a shopping mall with groceries in the basement.
Stayed 4 nights in Jul 2025

10/10 Excellent

Carmillia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location
Stayed 3 nights in Jul 2025

8/10 Good

ANIBAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in front of a large shoping mall with good stores and dinning (informal) options. Metro is 10 minutes away walking, it seems to be safe. We use it and it is convenient and clean (avoid rush hours). The hotel is a bit far from "El poblado" shoping and restaurant área and also far from downtown. Downtown Medellín did not feel too safe.
Stayed 3 nights in Jul 2025

10/10 Excellent

Chevrolet, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Jul 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Hall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien
Stayed 1 night in Jul 2025

4/10 Poor

Cesar

I was locked in the elevator for an hour and no one from the hotel contacted us.
Stayed 7 nights in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Don

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities

Good Hotel With Two Serious Issues

Hotel Staff is nice and place is clean. However, there are 2 Elevators, one was broken, and I was told it has been broken for awhile. Also since the pandemic the restaurant is only open for breakfast. Breakfast is limited pretty much the same items every day, scambled eggs were Hard and Dry every morning. No lunch or dinner service in the hotel. Again one of those useless "rainshower heads" in the shower, at least the water pressure was ok.
Stayed 4 nights in Jul 2025

8/10 Good

Mary-Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was an average hotel. Nothing special, clean and comfortable. You had to pay for more coffee for the in room coffee maker?? Why?? If you did not arrive at least 45 minutes before the resteraunt closed, pick-ins was very low. If you were early it was quite good.
Stayed 7 nights in Jul 2025

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desayuno puede mejorar

Hotel muy bien ubicado, buena limpieza, empleados muy amables, el desayuno puede mejorar, no había mucha variedad para los que no somos colombianos
Stayed 3 nights in Jun 2025

8/10 Good

Julio

Stayed 5 nights in Jun 2025

10/10 Excellent

Joshua E Del

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service the part of the hotel crew, Good facilities and Excelent ubication.
Stayed 3 nights in Jun 2025

10/10 Excellent

ROBERT

Stayed 5 nights in Jun 2025

10/10 Excellent

Victoria

Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Katherine

Liked: Cleanliness
Stayed 6 nights in Jun 2025

10/10 Excellent

Oneil

Stayed 1 night in Jun 2025

8/10 Good

Wenceslao, TAMARAC

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025