See all properties

Hotel BH El Poblado

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel BH El Poblado

Relax in our spacious lobby with a view of lush greenery, surrounded by comfortable seating and potted plants.
Relax in our outdoor seating area, featuring tables, chairs, and lush greenery, with refreshments available and a shaded pergola.
Indulge in a diverse spread of breads, pastries, and fresh fruits at our buffet.
Relax in a spacious room with a large bed, desk, and flat-screen TV, plus a balcony with a table and chairs.
Enjoy the city view from the comfort of your room, featuring a large window, a small table, and a chair.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Cra 43 No.9 Sur 35, Medellín, Antioquia, 50022
  • Santafé Mall
    ‪2 min walk‬
  • Oviedo Shopping Center
    ‪3 min walk‬
  • El Tesoro Shopping Park
    ‪2 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 King Bed

Relax in a spacious room with a large bed, flat-screen TV, and a small table with a vase of flowers.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Two single beds with white linens and throw blankets, accompanied by nightstands with lamps and telephones.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Relax in a cozy retreat with a comfortable bed, desk, and large window.

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(49 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Relax in a spacious room with a large bed, desk, and flat-screen TV, plus a balcony with a table and chairs.

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Relax by the rooftop pool with city views and lounge under shaded umbrellas.

Heiss Hotel - By Jalo

  • Pool
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, (730)
The price is €80
for 1 room
22 Aug - 23 Aug
Heiss Hotel - By Jalo

About this property

Hotel BH El Poblado

Hotel with free parking, steps from Santafé Mall
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site.
Hotel BH El Poblado offers 70 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the shopping around Hotel BH El Poblado. During your stay, you're just a quick walk from Santafé Mall. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Santafé Mall and 4 minutes on foot from Oviedo Shopping Center
  • Airport shuttle service available for a fee
Hotel BH El Poblado offers its guests a sauna and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel BH El Poblado. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Medellín hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 9:30 AM.
Hotel BH El Poblado has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:30 AM for a fee: COP 40,000 for adults and COP 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 11 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel BH El Poblado

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately COP 40000 for adults and from COP 40000 for children
  • Airport shuttle fee: COP 130000 per person (one-way)
  • Facilities fee: COP 10000 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Hotel BH El Poblado offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

bh El Poblado
Hotel bh
Hotel bh El Poblado
Hotel BH El Poblado Hotel
Hotel BH El Poblado Medellín
Hotel BH El Poblado Hotel Medellín

Hotel BH El Poblado Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1000 reviews
Rating 8 - Good. 232 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mozart, CHICAGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An extremely comfortable and pleasant hotel with a staff that made everything feel extremely welcoming.
Stayed 3 nights in May 2025

8/10 Good

Leeann

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

6/10 Okay

Rudolfo Viviano Basilio, Santa Cruz

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I did not feel or notice any VIP experience. When checking in there was no welcome drink at all.
Stayed 7 nights in Apr 2025

6/10 Okay

Lily

Travelled with family
Liked: Staff & service
While the hotel itself was fairly average, what truly made my stay exceptional was the incredible staff. Their warmth and willingness to go above and beyond made all the difference, especially as I struggled with the language barrier. From check-in, Edwin, the night auditor, was an absolute lifesaver. Even though he didn’t work during the day, he would write out instructions for me at night to hand to drivers since my Spanish wasn’t strong and my eSIM wasn’t working. During the day, Nestor and Jean were also amazing—always helpful and attentive. I’m genuinely grateful for the support I received from all three of them. The three of them combined were definitely the heart of my experience as a guest. ❤️

10/10 Excellent

Maridel

Liked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice, right next to the mall, safe to walk around, free breakfast which is the best part. Very happy
Stayed 2 nights in Apr 2025

8/10 Good

Kirsy

Travelled with family
Liked: Cleanliness, staff & service
I don’t like the breakfast
Stayed 3 nights in Apr 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Bien Todo en especial los de la Cocina muy alegres y muy Buena la comida
Stayed 7 nights in Apr 2025

10/10 Excellent

Robinson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Awilda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the hotel and I am definately going back and going to that Hotel and recommending to my friends.
Stayed 10 nights in Mar 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

Stayed 5 nights in Mar 2025

4/10 Poor

Yenny

Travelled with group
Stuff and device was very poor.
Stayed 3 nights in Apr 2025

6/10 Okay

Reuben

Liked: Cleanliness
Good
Stayed 5 nights in Mar 2025

8/10 Good

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goof hotel, perfect location.
Stayed 8 nights in Mar 2025

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is ok for the price, it needs a small update
Stayed 2 nights in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2025

6/10 Okay

Adriana

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
The restaurant was not available
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, walking distance from Santa Fe
Stayed 5 nights in Nov 2024

10/10 Excellent

Gustavo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Calixte

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 1 night in Dec 2024

8/10 Good

Stella

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
When i came to the property they assigned a room with a lot fails, like A.C unit and electrical outlets and i mde the complaint and they ignore me. Until i call again at 1:30 am and a guy name Cristian transferrd to another room.
Stayed 4 nights in Feb 2025

10/10 Excellent

ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Very nice attention by the lady’s breakfast service. Nice location in front of Santa Fe Mall
Stayed 4 nights in Feb 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena localidad, complacido con el trato de su personal, desayuno bueno y completo
Stayed 3 nights in Feb 2025