Hotel with an outdoor pool, a short walk to Poblado Park
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a poolside bar. WiFi in public areas is free. Additionally, a 24-hour front desk and a garden are on-site. Change of towels is available on request
Heiss Hotel By Jalo offers 176 air-conditioned accommodations, with coffee/tea makers. 50-inch Smart televisions come with cable channels.
Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Heiss Hotel By Jalo, you're just a quick walk from Poblado Park. Enjoy features like free WiFi in public areas, plus an outdoor pool and a gym.
Free Wi-Fi (speed: 25+ Mbps)
Places for an enjoyable drink include swim-up bar and poolside bar
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Services include a lifeguard on-site
On-site recreation includes a gym
Within a 15-minute walk of Poblado Park and Lleras Park
Pets welcome for a fee
Heiss Hotel By Jalo offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Heiss Hotel By Jalo also features a garden, pool umbrellas, and a lift. You'll have access to the outdoor pool at a partner property.
This 4-star Medellín hotel is smoke free.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: COP 200000 per accommodation, per stay
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately COP 45000 for adults and from COP 45000 for children
Pet fee: COP 200000 per accommodation, per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 210165
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
This hotel caters to LGBTQ+ guests.
Pool access available from 9:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).