Hotel Madeiro

3.0 star property

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Photo gallery for Hotel Madeiro

Front of property
Outdoor spa tub
Reception
Hallway
Superior Double Room, City View | Minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

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Cra 37 #10a 20, EL POBLADO, Medellín, ANTIOQUIA, 50021
  • Place, Lleras Park
    ‪2 min walk‬
  • Place, Poblado Park
    ‪5 min walk‬
  • Place, Medellín Clinic - El Poblado
    ‪10 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪28 min drive‬

Room options

Standard Double Room

7.0 out of 10
Good
(8 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, City View

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Triple Room, Multiple Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

About this property

Hotel Madeiro

Hotel with a full-service spa, 3-minute walk to Lleras Park
A full-service spa, a sauna and spa services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
Hotel Madeiro offers 27 accommodations with minibars and a safe. 41-inch Smart televisions come with cable channels. Bathrooms include baths or showers with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Madeiro. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
During your stay at Hotel Madeiro, you're just a quick walk from Lleras Park. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Indulge with massages at Madeiro
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room and a sauna
  • Just a 3-minute walk from Lleras Park and 7 minutes on foot from Poblado Park
  • Airport shuttle service available for a fee
Hotel Madeiro offers its guests a full-service spa and a sauna. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Madeiro. Limited free parking is available on a first-come, first-served basis.

This 3-star Medellín hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 41-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 120000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Hotel Madeiro offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Madeiro Medellin
Madeiro Medellin
Hotel Madeiro Hotel
Hotel Madeiro Medellín
Hotel Madeiro Hotel Medellín

Hotel Madeiro Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 143 out of 252 reviews
Rating 8 - Good. 54 out of 252 reviews
Rating 6 - Okay. 24 out of 252 reviews
Rating 4 - Poor. 13 out of 252 reviews
Rating 2 - Terrible. 18 out of 252 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Aaron

Liked: Cleanliness, amenities
Awesome
Stayed 3 nights in Oct 2025

10/10 Excellent

Ana I I Bonilla

Stayed 4 nights in Oct 2025

10/10 Excellent

Israel

No issues
Stayed 2 nights in Oct 2025

10/10 Excellent

SADIKI

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Oct 2025

10/10 Excellent

RINA XIOMARA RIVERA DE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is in a very good area for tourist to walk n see so much . Food party n seeing also shopping souvenirs everyone here is so polite n helpful I will come back here
Stayed 5 nights in Oct 2025

10/10 Excellent

Lizbeth

Travelled with family
Liked: Cleanliness
Great location and very clean rooms, close to provenza
Stayed 3 nights in Oct 2025

10/10 Excellent

Lina

Stayed 1 night in Sep 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did enjoy everything and everything was very good than k u everybody
Stayed 7 nights in Sep 2025

4/10 Poor

Ysbel

Disliked: Cleanliness, staff & service, property conditions & facilities
Demasiado ruido
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 7 nights in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trato y sevicio10/10
Stayed 4 nights in Jul 2025

8/10 Good

Alvaro, Riverside

Stayed 5 nights in Jun 2025

10/10 Excellent

Eileen M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 4 nights in Jul 2025

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything, not too loud and safe
Stayed 2 nights in Jun 2025

10/10 Excellent

Herbert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet.
Stayed 6 nights in May 2025

8/10 Good

Isabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Estábamos cerca de muchos sitios interesantes, discotecas, bares y cafeterías. Los empleados son muy amables y atentos. Nos dejaron dejar nuestras pertenencias cuando llegamos temprano del horario de check in y cuando nos fuimos tarde del horario de check out. Recomendamos este hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Herbert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in May 2025

2/10 Terrible

Juan

Stayed 3 nights in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente Service
Stayed 3 nights in May 2025

6/10 Okay

Jorge, Watertown

Stayed 3 nights in Apr 2025

2/10 Terrible

David, Aventura

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water for days. Staff lied to me many times that it would be fixed. Horrible experience. Don’t stay here
Stayed 3 nights in Apr 2025

10/10 Excellent

David, Sunny Isles Beach

Stayed 4 nights in Mar 2025

10/10 Excellent

Ramón

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good service and good person Hotel
Stayed 4 nights in Feb 2025

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Sometimes you get what you pay for

I stayed in a hotel right across the street from Hotel Madeiro in August 2024, and it was a lovely experience. The Poblado neighborhood in Medellin is fancy, pretty, and it's where all the tourists like to stay. It's upscale. I assumed a hotel directly across the street would be the same. In December 2024, I stayed at Hotel Madeiro. No one at the front desk spoke English. They would never answer the phone. I reserved a car to pick me up from the airport a week in advance. They never answered the phone when I was ready to be picked up from the airport. They didn't even respond to my texts. Because of that, I had to pay an additional $20,000 Colombian Pesos to get to the hotel. I was livid. When I got to the hotel, they didn't care, Because no one spoke English, trying to convey what happened was excrutiating. I DO NOT recommend staying there. Most of the rooms don't have windows. The carpet was dirty. The rooms felt damp. I tried to save money & I was burned.
Stayed 5 nights in Dec 2024