Mandala Hotel Belen

3.0 star property

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Photo gallery for Mandala Hotel Belen

Superior Double Room | Minibar, individually decorated, free WiFi, bed sheets
Restaurant
Exterior
40-inch TV with cable channels
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Calle 30 74-50, Sector Belén, Medellín, Antioquia, 1000
  • Place, Centro Comercial Los Molinos
    ‪13 min walk‬
  • Place, Universidad Pontificia Bolivariana
    ‪16 min walk‬
  • Place, Unicentro Shopping Center
    ‪17 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪44 min drive‬

Room options

Business Room, 1 Double Bed

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Junior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Twin Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Double Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Grand Room

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

Deluxe Studio

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Mandala Hotel Belen

Along with a bar/lounge, this smoke-free hotel has concierge services and laundry facilities. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-in and tour/ticket assistance. Change of towels is available on request
Mandala Hotel Belen offers 49 air-conditioned accommodations with minibars and complimentary bottles of water. Each accommodation is individually decorated. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

During your stay at Mandala Hotel Belen, you're just a quick walk from Belen's Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Plaza Mayor Convention Center and a few minutes from Botero Plaza
  • Cats and dogs welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Mandala Hotel Belen also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available.

This 3-star Medellín hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Individual decor
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 2 November and 5 November.

Access methods

Staffed front desk

Pets

  • Pets: COP 30000 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 30000 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Belen Plaza
Belen Plaza Medellin
Hotel Belen Plaza
Hotel Belen Plaza Medellin
Hotel Belen Plaza
Mandala Hotel Belen Hotel
Mandala Hotel Belen Medellín
Ayenda 1245 Hotel Belen Plaza
Mandala Hotel Belen Hotel Medellín

Mandala Hotel Belen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 56 out of 132 reviews
Rating 8 - Good. 34 out of 132 reviews
Rating 6 - Okay. 20 out of 132 reviews
Rating 4 - Poor. 10 out of 132 reviews
Rating 2 - Terrible. 12 out of 132 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ramón

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 3 nights in Feb 2024
Verified

2/10 Terrible

WILLIAM

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cars parking and breakfast area are in the same place
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Johnson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 9 nights in Jul 2024
Verified

10/10 Excellent

Basil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first one we got was very small, but the second room was excellent
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genial
Stayed 1 night in Oct 2024
Verified

8/10 Good

james

Surrounded by gritty part of town
Stayed 2 nights in Jan 2024
Verified

2/10 Terrible

Syed

Disliked: Staff & service
Small rooms. Little space for walking. No air conditioning. Luckily fans were there. Breaksfast was not bad; although the fruit was meager and unappealing. Broken crushed pieces of water melon.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Ruben

Disliked: Cleanliness, amenities
No a/c. Too noisy.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Ivan

Liked: Cleanliness, staff & service

Medellín stroll

This hotel is on a main avenue, so expect a lot of noise. The employees made our stay more comfortable as they were always serviceable and friendly. The rooms are very small and don’t have windows, nor air conditioner; only a fan. The bathroom is very thigh but functional. However the room and bathroom was very clean. Breakfast was included and it was decent. We were charged again during check in and they processed a refund for what we paid previously which was cheaper!
Stayed 4 nights in Jul 2024
Verified

2/10 Terrible

José

Disliked: Amenities
Camas muy malas y duras, almohadas duras, mal servicio , nunca ofrecieron limpieza en 4 noches, habitaciones muy pequeñas, las fotos no son reales. El checkin dice que era a la 1 y nos dejaron pasar a las 3. Mala experiencia, no recomendable vllvere
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Jefferson

Liked: Property conditions & facilities
.
Stayed 4 nights in Aug 2024
Verified

6/10 Okay

Rubén

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Muy poca ventilación, los espacios muy pequeños, no es lo que promete en las fotos.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el trato, el servicio 24/7, el precio es accesible y la distribución
Stayed 4 nights in Jul 2024
Verified

2/10 Terrible

Estephany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible lugar

Horrible la habitación calurosa, sin ventilación, la cama dura tenían plásticos en el colchón y almohadas te movías y sonaba el plástico, el peor lugar en el mundo para alojar
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Tomas

Liked: Staff & service
Disliked: Cleanliness, room comfort
Mucho calor en la habitación, el ascensor muy pequeño
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

JOSEVALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JOIA!!

JOIA!!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy limpio, excelente servicio
Stayed 1 night in Nov 2023
Verified

8/10 Good

Julián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es cómodo y buenas Atencion un lugar perfecto para una estadía de paso y economico
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Sébastien

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
J'avais payé le tout en arrivant le premier jour et ils mon dit que je devait payer une journée de plus mais ma réservation montrait clairement les jours. Ils voulaient me voler car ils voulaient me charger les drinks que j'avais payé comptant. Ils m'ont traité de voleur et ils m'ont dit de partir. Je leur si demander d'appeler la Police et ils ont refusé. Le gérant est un voleur et une personne malhonnête. Je demande de me faire rembourser pour les trois jours car j'ai été très mal traité.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
me gusto
Stayed 1 night in Feb 2023
Verified

8/10 Good

sota

Liked: Staff & service
Disliked: Property conditions & facilities
朝から夕方までいてるロビーのホテルマンは素晴らしかったです。 朝ごはんも注文してから作ってくれるので熱々で美味しい! Wi-Fiの通信速度早かったです。 壁が薄いので隣でSEXしてる声がうるさかったです。
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities

Precio Diferente Pagina Vs Hotel

Bien, pero el precio en la pagina de Hoteles no fue el que me cobraron en el hotel.
Stayed 1 night in May 2023
Verified

8/10 Good

Saulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cumplió las expectativas

Cumple las expectativas, muy bueno el parqueadero
Stayed 1 night in Mar 2023