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Wellcomm Spa & Hotel

4.0 star property
VIP Access

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Photo gallery for Wellcomm Spa & Hotel

Reception
Standard Room | In-room safe, blackout curtains, soundproofing, iron/ironing board
Reception
Couples treatment room(s), steam room, Turkish bath/hammam, hydrotherapy
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
11-37 Carrera 43E, Medellín, 050021
  • Poblado Park
    ‪5 min walk‬
  • Lleras Park
    ‪8 min walk‬
  • Santafé Mall
    ‪2 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | In-room safe, blackout curtains, soundproofing, iron/ironing board

Premium Suite

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | In-room safe, blackout curtains, soundproofing, iron/ironing board

Luxury Suite

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Wellcomm Spa & Hotel

Hotel with a full-service spa, a short walk to Poblado Park
A full-service spa, a restaurant and a bar/lounge are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms and concierge services.
Wellcomm Spa & Hotel offers 25 air-conditioned accommodations with a safe and complimentary bathrobes. 40-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. This Medellín hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Wellcomm Spa & Hotel. During your stay, you're just a quick walk from Poblado Park. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Indulge with massages, hydrotherapy or reflexology at the spa
  • Amenities include a front desk safe, a lift and a communal living room
  • Within a 10-minute walk of Poblado Park and Lleras Park
  • Airport shuttle service available for a fee
Wellcomm Spa & Hotel offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and concierge services are also featured at Wellcomm Spa & Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Medellín hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Wellcomm Spa & Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (79 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wellcomm Spa & Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 180000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Wellcomm Spa & Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Wellcomm Spa & Hotel Hotel
Wellcomm Spa & Hotel Medellín
Wellcomm Spa & Hotel Hotel Medellín
Wellcomm Spa Hotel AKEN Mind Collection
Wellcomm Spa Hotel by AKEN Mind Collection

Wellcomm Spa & Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 201 out of 261 reviews
Rating 8 - Good. 30 out of 261 reviews
Rating 6 - Okay. 19 out of 261 reviews
Rating 4 - Poor. 4 out of 261 reviews
Rating 2 - Terrible. 7 out of 261 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice very clean conveniently located
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room were great!! The area was wonderful to walk around and explore. My girlfriend loves to shop and there was a lot of stores within walking distance or a cheap cab or uber!! The dining options were EVERYWHERE and the food at WellCom was 4/5. It was loud with music from across the street but that didn’t bother me, but it could with some. The only issue I had was the safe didn’t open and I asked twice and nobody came to fix it. I will definitely go back. The spa was amazing, the staff was great!!
Stayed 5 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Super loud and small

Cute hotel. Good breakfast. There was an extraordinarily loud party the first night on the roof when we were exhausted from traveling and wanted a nap and an early night. The front desk was incredibly unhelpful and ignored our requests to moderate the volume. We later asked for a manager to speak with us about it and no one ever did. The room is comfortable but tiny, with barely room to walk around the bed even though it is called a suite. And the spa costs like 50 dollars to use the jacuzzi and sauna for 45 minutes, which seemed so short we didn’t bother. It’s a convenient location but I would not go back.
Stayed 4 nights in Feb 2025

10/10 Excellent

MELINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Excellent amenities. Clean and sleek rooms
Stayed 6 nights in Jan 2025

6/10 Okay

Karla

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small.
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria

Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Excelente lugar, sus alrededores muy seguro y muchas opciones para comer cerca.
Stayed 5 nights in Feb 2025

6/10 Okay

Nestor J

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel is well located , staff is super friendly, rooms are too small, almost every food option close by is close by 10 including hotel room service/food.
Stayed 5 nights in Feb 2025

10/10 Excellent

lelio

Stayed 3 nights in Feb 2025

6/10 Okay

Simisola

Travelled with group
Liked: Cleanliness
There was a noise issue that meant that sleeping at night was an issue. I don’t feel like the people at reception took it seriously and initially said it was because of the jacuzzi from another room being used. The issue was only resolved, (a room change), because we had to take the receptionist to the room so that she could hear the sound and even then, the energy was as though we were annoying her. It’s a beautiful hotel within walking distance of nice restaurants, but I wouldn’t stay again unfortunately.
Stayed 4 nights in Jan 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel, great atmosphere. Great location. Very friendly staff
Stayed 2 nights in Jan 2025

6/10 Okay

Luis

Disliked: Staff & service, amenities
Stayed 3 nights in Jan 2025

6/10 Okay

Bienvenido

Liked: Cleanliness, staff & service, amenities
Great customer service and very friendly Staff. The room was way too small and a lot noise coming from the streets.
Stayed 8 nights in Jan 2025

2/10 Terrible

Taufique

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 3 nights in Jan 2025

10/10 Excellent

Skylene

Liked: Staff & service, property conditions & facilities
Visité este hotel hace unos meses durante mi cumpleaños y me sentí como en casa. El staff DEMASIADO amable, la comida increíble y me hicieron sentir muy especial durante mi cumpleaños. Es una joya. Siempre que visite Medellín, este tiene que ser mi alojamiento. Muy contenta, vale cada centavo.
Stayed 5 nights in Sep 2024

8/10 Good

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great staff and breakfast

The booking agency told us that we would be given a room upgrade on both nights due to our VIP status. The hotel didn’t do that on either night. The rooms we had were extremely small, with no window, and noisy at night. We don’t think that the rooms we reserved. But the staff were great, and the breakfast was wonderful, which compensated for the room disappointments.
Stayed 1 night in Jan 2025

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Staff were great. They took good care of our luggage while we were going to another city, and saw the luggage already in our new room when we returned.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel

The hotel room was really nice and modern. The room was quite small, but not too small. The shower was really nice. The hotel provides water that you can easily refill on your own. The only issue I had was that on the Friday night I stayed, they had incredibly loud techno music from their rooftop bar until midnight. It was so loud! Other than that, the hotel was really nice.
Stayed 2 nights in Jan 2025

8/10 Good

Dipesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice hotel with a great breakfast!
Stayed 1 night in Jan 2025

10/10 Excellent

Merari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Omar

Stayed 5 nights in Dec 2024

8/10 Good

derick k jimenez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay near Lleras park and provenza. But dont have parking
Stayed 5 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Okay stay, not worth the price

Pros: - Location: reasonable, a few restaurants nearby, like Lazeez Mediterranean Grill. - Breakfast: was delicious, order-in style. - Building: nice and new. Cons: - Rooms: was very small. No paper towel provided. The hot water would take forever to work. - Staff: were friendly, but they appeared inexperienced young folks who did not have adequate training on tourism. They were often confused or unsure. There was no consistency in the service received. View: none! The only window in the room overlooked the wall of next building. They have a rooftop lounge, but no proper view of medellin, to be honest. Breakfast: We were disappointed to find out that apparently fruit was included, but they did not offer us on our first day. Waffle was also burnt. Overall, it was a good stay, but nothing was spectacular.
Stayed 2 nights in Dec 2024

8/10 Good

Katarina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a hipster-jungle looking new hotel with a great atmosphere, staff, and food. Just the room was way too small to call it a deluxe suite.
Stayed 1 night in Dec 2024