This smoke-free hotel features a 24-hour front desk. Housekeeping is available on request.
Al Mukhtara International Hotel offers 476 accommodations with air conditioning. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Al Mukhtara International Hotel, you'll be within walking distance of Prophet's Mosque.
Amenities include a lift
Within a 15-minute walk of Prophet's Mosque and Masjid Abu Dharr al Ghifari
Al Mukhtara International Hotel offers its guests a lift. The front desk is open around the clock.
This Madinah hotel is smoke free.
Property amenities
Parking and transport
Limited on-site parking
Conveniences
24-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping on request
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (70 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
More
Smoke-free property
Room amenities
Bathroom
Private bathroom
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Air conditioning
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10007215
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Couples who want to share a room are obligated to provide proof of marriage.
National rating
This property has received its official star rating from Saudi Ministry of Tourism.
Property is also known as
Mokhtara International Hotel
Mokhtara International Madinah
Mokhtara International Hotel Madinah
Al Mukhtara International Hotel Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Worst customer service no room service phone was working, no 120 Volt outlet was provided and when asked they said buy outside a converter safety box can’t operate so all valuables should carry outside with customer service can’t speak English language and difficult to explain what the issue we have
Upon arrival, we saw that the room’s carpet was littered with stains. The bathroom ceiling was leaking and no working light. Asked front desk to change rooms, that took up to 3 hours. New room wasn’t that much better off. Our key card wouldn’t work, had to get front desk to help multiple times. No accommodations besides a kettle in the room. Not worth it.
Smell of cigarette fumes at the hotel rooms and corridors, and at times coming out of the AC ducts; eventhough I'm staying at a non-smoking rooms/floors (I requested change of room at day 2 of 5 nights). Carpets are dirty. Apart from that, staff were nice and friendly.
Uncomfortable beds. Safe wasn't safe. Washroom is too small. Shower water would leak all over the ground. The lavatory faucet only poured out scorching hot water.
Not as advertised hotel. The cleaness does not represent the review mark it get on the app. On arrival, they asked us to check the room before checkin in (frist time I see this). We were very disapointed. We decided to checkin in a another hotel. Location is good (4 mins walk to masjid) and staff are nice. We ckeckout on the first night (of a three night stay). Cancellation took for ever. Never again