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AC Hotel Melbourne Southbank

4.0 star property

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Photo gallery for AC Hotel Melbourne Southbank

Outdoor pool
2 bars/lounges
Exterior
Outdoor dining
Signature Suite, 1 King Bed, City View | Premium bedding, laptop workspace, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
199-201 Normanby Road, Southbank, Southbank, VIC, 3006
  • Place, Melbourne Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, DFO South Wharf
    ‪3 min walk‬
  • Place, Crown Casino
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, laptop workspace, iron/ironing board

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(22 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (View)

Superior Room, 2 Double Beds (View) | View from room

Superior Room, 2 Double Beds (View)

8.8 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (View)

Superior Room, 1 King Bed (View) | Premium bedding, laptop workspace, iron/ironing board

Superior Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(45 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, City View

Signature Suite, 1 King Bed, City View | Premium bedding, laptop workspace, iron/ironing board

Signature Suite, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View | View from room

Premium Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 3 Single Beds

Deluxe Room, 3 Single Beds | Premium bedding, laptop workspace, iron/ironing board

Deluxe Room, 3 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

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About this property

AC Hotel Melbourne Southbank

An outdoor pool, a restaurant and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, concierge services and dry cleaning are on-site. Housekeeping is available on request.
AC Hotel Melbourne Southbank offers 205 air-conditioned accommodations with coffee/tea makers and complimentary slippers. Beds feature premium bedding. 55-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hairdryers. This Melbourne hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at AC Hotel Melbourne Southbank. During your stay, you're just a quick walk from DFO South Wharf. Enjoy features like free WiFi in public areas, plus 2 bars and an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the pool
  • Within a 15-minute walk of Crown Casino and Melbourne Convention and Exhibition Centre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
AC Hotel Melbourne Southbank offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

There are 3 meeting rooms available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at AC Hotel Melbourne Southbank.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
AC Hotel Melbourne Southbank has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 30 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: AUD 70 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 40 for adults and from AUD 20 for children
  • Nearby parking fee: AUD 30 per day (656 ft away)
  • Pet fee: AUD 70 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac Melbourne Southbank
AC Hotel Melbourne Southbank Hotel
AC Hotel Melbourne Southbank Southbank
AC Hotel Melbourne Southbank Hotel Southbank

AC Hotel Melbourne Southbank Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 472 out of 673 reviews
Rating 8 - Good. 132 out of 673 reviews
Rating 6 - Okay. 41 out of 673 reviews
Rating 4 - Poor. 14 out of 673 reviews
Rating 2 - Terrible. 14 out of 673 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kylie

Liked: Cleanliness, amenities, property conditions & facilities
Excellence service
Stayed 1 night in Jan 2026

10/10 Excellent

Cy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was actually really great. The staff were lovely, rooms impeccably clean, beautiful interiors - breakfast sensational. It had a friendly vibe and yeah we just loved it. If anything, our room was slightly smaller in floor area to what we're otherwise used to, but that did not impact our 1-night stay - the pool was on the small side too and had limited moments of sunshine, but on a 40-degree Saturday at the ass.end of school holidays, this small limitation was not any kind of dealbreaker. I'd say again.
Stayed 1 night in Jan 2026

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great . Young tall lady at breakfast was lovely. Tall dark headed man , with accent, on check-in, done his job , but no pleasantries about him .
Stayed 1 night in Jan 2026

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Hotel is really nice, very comfortable and great staff but not the best location in Melbourne
Stayed 3 nights in Jan 2026

10/10 Excellent

Wayne

Stayed 3 nights in Jan 2026

6/10 Okay

Gilbert, Calgary

Stayed 3 nights in Jan 2026

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2025

10/10 Excellent

Tiberiu

Travelled with family
Liked: Amenities
We didn’t have breakfast
Stayed 10 nights in Jan 2026

10/10 Excellent

David Alan

Stayed 2 nights in Jan 2026

10/10 Excellent

Donna-Rae

Liked: Amenities, property conditions & facilities
Staff and amenities were good
Stayed 1 night in Jan 2026

6/10 Okay

Glenda

Stayed 1 night in Jan 2026

10/10 Excellent

Luisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, very clean and organised, staff were lovely and the bar was exceptional
Stayed 1 night in Jan 2026

8/10 Good

Allison

Liked: Staff & service, property conditions & facilities
Could have been cleaner. Staff lovely and room near.
Stayed 2 nights in Jan 2026

8/10 Good

Glenda

Business traveller
Liked: Amenities
Amenities
Stayed 1 night in Jan 2026

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2026

8/10 Good

DENNIS

Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Stayed 3 nights in Dec 2025

10/10 Excellent

Simonne

Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely and we received a room upgrade as it was my birthday!
Stayed 2 nights in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Although the pool bar was not open the whole 2 weeks. Would have been great to sit and easily order from the bar.
Stayed 10 nights in Dec 2025

8/10 Good

Isabella

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2026

10/10 Excellent

Bharatee Devi, Clyde North

Liked: Cleanliness, amenities, property conditions & facilities
Little rooms but beautiful place ☺️❤️
Stayed 1 night in Dec 2025

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless and the service was great. Swimming pool and facilities, incredibly great
Stayed 1 night in Jan 2026

2/10 Terrible

David

Travelled with partner
Yes the response to our enquiries wasn't helpful. Room was too hot & front desk / maintenance couldn't rectify the situation?? Wife had the $26.00 breakfast? Turned out to be 40.00? then added another $4.00 Sunday fee?? Then got charged an extra $5.50?? for a room fee? Also asked for a later c/o 1:00 12;00 ok but would be $30.00 for the extra hour?? Overall a poor experience & I will definitely t3ll people to avoid your establishment. Also we charged some dinners to our room. Apparently this exceeded the $100.00 deposit we put down & to CYA they bumped it to $155.00 Guess they didn't trust us to cover our bill @ check out. Really good PR on your staffs part. Quite lame overall.
Stayed 3 nights in Dec 2025

10/10 Excellent

Harindra

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for a decent price
Stayed 6 nights in Dec 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Pool and bar are nice
Stayed 2 nights in Dec 2025