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Best Western Plus Travel Inn Hotel

4.0 star property
VIP Access

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Photo gallery for Best Western Plus Travel Inn Hotel

BBQ/picnic Area
Reception
Breakfast and dinner served
Meeting facility
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Cnr Grattan and Drummond Streets, Carlton, VIC, 3053
  • Place, Lygon Street
    ‪2 min walk‬
  • Place, University of Melbourne
    ‪5 min walk‬
  • Place, Princess Theatre
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 Queen Bed, Non Smoking (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(34 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Microwave (Walk-in Shower)

Standard Apartment, Multiple Beds, Non Smoking, Microwave (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Standard Apartment, Multiple Beds, Non Smoking, Microwave (Walk-in Shower)

8.0 out of 10
Very good
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

View all photos for Deluxe Room, Multiple Beds, Non Smoking (Walk-in Shower)

Deluxe Room, Multiple Beds, Non Smoking (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, Multiple Beds, Non Smoking (Walk-in Shower)

9.2 out of 10
Wonderful
(18 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Walk-in Shower;Larger Room)

Executive Room, 1 King Bed, Non Smoking (Walk-in Shower;Larger Room) | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking (Walk-in Shower;Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Multiple Beds, Non Smoking (Larger Room)

Executive Room, Multiple Beds, Non Smoking (Larger Room) | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, Multiple Beds, Non Smoking (Larger Room)

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking (Walk-in Shower;Larger Room)

Executive Room, 1 Queen Bed, Non Smoking (Walk-in Shower;Larger Room) | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Non Smoking (Walk-in Shower;Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Plus Travel Inn Hotel

Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site.
Best Western Plus Travel Inn Hotel offers 100 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 80-cm LCD televisions come with digital channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Travel Inn Hotel. During your stay, you're just a quick walk from University of Melbourne. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Lygon Street and 5 minutes on foot from University of Melbourne
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 2 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 797 square feet (74 square metres) and includes a conference centre. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Travel Inn Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Melbourne hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:30 AM to 9:30 AM.
Best Western Plus Travel Inn Hotel has a restaurant serving breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured parking on site (AUD 30 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; AUD 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre (797 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-cm LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 35
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 10 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 35 per person
  • Airport shuttle fee: AUD 65 per vehicle (one-way, maximum occupancy 4)
  • Secured self-parking fee: AUD 30.00 per night (in/out privileges)
  • Early check-in fee: AUD 35 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 10 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Travel Inn Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Plus Travel Carlton
Best Western Plus Travel Inn Hotel
Best Western Plus Travel Inn Hotel Carlton
Best Plus Travel Hotel Carlton
Best Western Plus Travel Inn Hotel Hotel
Best Western Plus Travel Inn Hotel Carlton
Best Western Plus Travel Inn Hotel Hotel Carlton

Best Western Plus Travel Inn Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 434 out of 1001 reviews
Rating 8 - Good. 418 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff. Great location.
Stayed 2 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice large, clean room, well serviced daily. Friendly stafff. Excellent location for this hotel. My only question/comment is the so-called 'breakfast' room. A large, quite inviting looking dining room. But whenever I have looked in at that room during my stays here, there is nobody serving, and no menus! Very odd, and disappointing.
Stayed 8 nights in Nov 2025

6/10 Okay

Jessica

Liked: Cleanliness, property conditions & facilities
Staff were absolutely incredible. However I do think the rooms Should have microwaves in them for customers who are there for a reason and Want to microwave stuff etc
Stayed 2 nights in Nov 2025

8/10 Good

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, close to Lygon St eateries. A good size room and suited our purpose very well.
Stayed 1 night in Nov 2025

10/10 Excellent

Michele

Travelled with family
Liked: Amenities
Great location, very comfy beds, parking and friendly staff. What more could you ask for. Very happy and can’t wait to return!
Stayed 3 nights in Nov 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes! The room was spotless. The staff were amazing!!!
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Yrs
Stayed 3 nights in Nov 2025

10/10 Excellent

Chris

Stayed 7 nights in Nov 2025

8/10 Good

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and quiet. Good value for money and position in Carlton is excellent
Stayed 2 nights in Nov 2025

8/10 Good

Sarah, Beccles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room nice kitchen facilities in room
Stayed 5 nights in Oct 2025

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great clean room, we where greeted lovely at the service desk everything sorted quikly, awsome stay and will be back again as it is so convenient for wanting to explore the restaurants in lygon st or a tram into the city
Stayed 1 night in Oct 2025

6/10 Okay

Jennifer, Corowa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel had delivery’s at 6am Very noisy with noise continuing for several hours and boxes partially blocking lift door making it very difficult to get out into car park I was not the only one complaining about the noise at reception when checking out they said that delivery was supposed to be at 10am and if they turned away they wouldn’t come back but council bylaws are no Comercial noise until 7am
Stayed 2 nights in Oct 2025

8/10 Good

Su

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms with modern amenities. Staff helpful especially Therese at the front reception.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kim

Stayed 2 nights in Oct 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to check in and stay. Super comfortable bed and clean room
Stayed 2 nights in Oct 2025

4/10 Poor

Sandra

Disliked: Property conditions & facilities
They display rooms with queen sized beds and two bedside tables. This room had one bed side table and the other side of the bed was pushed up against the wall. Is this the quality of room you get if you don't book directly with the hotel? Very poor.
Stayed 1 night in Oct 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is very secure and convenient. Good daily service. However, room safe was not working.
Stayed 2 nights in Oct 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with buses and trams close by. The room was clean and equipped with 2 chairs (always a plus when you're a couple), kettle and fridge. Treated to a spectacular view of hot air balloons from our window on Tuesday morning. EV charging was convenient if not exactly cheap ($30-). Only one block from Lygon Street eateries and a Woolworths supermarket just up the road.
Stayed 2 nights in Oct 2025

8/10 Good

Renato

Business traveller
Liked: Cleanliness, staff & service
Clean, good location being close to Lygon st. Good value for price! Recommend
Stayed 4 nights in Sep 2025

8/10 Good

Don, North Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated room clean and excellent location close to vibrant dining precinct and public transport Bathroom small especially if a bigger person. Eg toilet close to wall. Small shower and sink.
Stayed 2 nights in Sep 2025

6/10 Okay

John

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Cuong

Stayed 3 nights in Sep 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the city and Museum, small but good size room for three of us staying with comfortable beds. 24 hour access was great. Hotel was happy to store our luggage when we checked out.
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were pleasant. Room clean & quiet. Stairs at front a bit steep. Thankyou
Stayed 1 night in Aug 2025