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Hotel Grand Chancellor Melbourne

4.0 star property

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Photo gallery for Hotel Grand Chancellor Melbourne

Exterior
Superior Queen Room | Premium bedding, desk, blackout curtains, iron/ironing board
Reception
Premier King Room | Premium bedding, desk, blackout curtains, iron/ironing board
Premier King Room | Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Place, Her Majesty's Theatre
    ‪2 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Princess Theatre
    ‪5 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Premier King Room

Premier King Room | Premium bedding, desk, blackout curtains, iron/ironing board

Premier King Room

8.6 out of 10
Excellent
(40 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room

Classic King Room | Premium bedding, desk, blackout curtains, iron/ironing board

Classic King Room

8.6 out of 10
Excellent
(91 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Queen Room

Superior Queen Room | Premium bedding, desk, blackout curtains, iron/ironing board

Superior Queen Room

9.0 out of 10
Wonderful
(24 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room | Premium bedding, desk, blackout curtains, iron/ironing board

Superior King Room

8.2 out of 10
Very good
(18 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Queen Room

Classic Queen Room | Premium bedding, desk, blackout curtains, iron/ironing board

Classic Queen Room

9.0 out of 10
Wonderful
(163 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Grand Chancellor Melbourne

Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, valet parking and 24-hour room service.
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. LCD televisions come with premium digital channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the pool at Hotel Grand Chancellor Melbourne. During your stay, you're just a quick walk from Melbourne Central. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served weekdays for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Melbourne Central and Collins Street
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 6 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Hotel Grand Chancellor Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
Footlights – This restaurant only serves breakfast.
Encore Cafe and Bar – This restaurant specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 35 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,382 square foot of space)

Accessibility

  • Lift

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 0-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 35 for adults and from AUD 17 for children
  • Valet parking fee: AUD 45 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Hotel Grand Chancellor Melbourne Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 671 out of 1337 reviews
Rating 8 - Good. 452 out of 1337 reviews
Rating 6 - Okay. 140 out of 1337 reviews
Rating 4 - Poor. 43 out of 1337 reviews
Rating 2 - Terrible. 31 out of 1337 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Philippe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bien mais bruyant
Stayed 1 night in Dec 2025

10/10 Excellent

Hengameh

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, breakfast, reasonable price
Stayed 3 nights in Nov 2025

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice overnight stay. Extremely close to theatre and dinner at the down stairs restaurant was very good. Topped off with the breakfast buffet absolutely made our experience amazing. Thank you staff at Grand Chancellor.
Stayed 1 night in Nov 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Yes, room was great
Stayed 1 night in Oct 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful
Stayed 1 night in Nov 2025

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, amenities
Room very spacious and very co-operative staff. Needs an access ramp at entry for disabled people and hand rail in shower recess.
Stayed 6 nights in Nov 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Been staying there for 25 years staff always pleasant
Stayed 1 night in Nov 2025

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Great location to stay in Melbourne. Comfy bed, good shower. Quiet room to sleep well. Clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Simon

Stayed 1 night in Nov 2025

6/10 Okay

Fritzie

Staff were good. We got in early and was allowed late check out at midday. However the noise each morning coming fm outside the halls, or within the walls of like doors banging was consistent in the mornings and disrupted sleep ins! Perhaps improving the sound proofing of the rooms may help.
Stayed 2 nights in Nov 2025

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful - staff, food, room. We all had a great stay. Location was fantastic.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here a few times now and I can’t fault them. It was good to see the 2nd lift is finally working. It’s close to shopping and dinning options.
Stayed 1 night in Nov 2025

8/10 Good

??

Stayed 2 nights in Nov 2025

10/10 Excellent

Della

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room provided an extra bed, great room service
Stayed 1 night in Nov 2025

10/10 Excellent

Megan

Stayed 2 nights in Nov 2025

8/10 Good

Timothy

Stayed 1 night in Nov 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room, welcome message and quiet music on TV a nice touch. Be aware that if you want the breakfast buffet you need to preorder, otherwise instead of $25 it is $34.
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Great staff
Stayed 3 nights in Nov 2025

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Location clean fantastic reception service bar and dining
Stayed 3 nights in Nov 2025

10/10 Excellent

Jaala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and neat. The bed wasnt great but not awful. Really nice shower. We had the breakfast buffet and there was an excellent selection.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tom

Liked: Amenities, property conditions & facilities
Good, clean, great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay, comfortable and welcoming staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very welcoming with quick check in. and the room was presented beautifully 😁
Stayed 1 night in Nov 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service
Great hotel, unfortunately the gym & pool were being refurbished so we couldn't use them, but the rooms were nice and the staff very helpful.
Stayed 1 night in Nov 2025

6/10 Okay

Charlotte

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff were friendly and welcoming. The room was adequate. Bed way too soft. Having a little balcony was good to get fresh air but made the room a bit noisy as the door seal didnt keep street noise out. Would've used room service but not when you get charged $5 for the service. Bathroom was a little small. Toilet was extremely low. Not good for older people with back or knee issues. Location was good. Don't park next to hotel. Wilson parking around corner so much cheaper.
Stayed 1 night in Nov 2025