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Melbourne City Suites

3.0 star property

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1 bedroom, desk, blackout curtains, iron/ironing board
Deluxe King Studio | 1 bedroom, desk, blackout curtains, iron/ironing board
Signature One Bedroom Apartment | Living area | 65-inch LED TV with cable channels
Signature One Bedroom Apartment | Private kitchen | Fridge, microwave, stovetop, electric kettle
Signature One Bedroom Apartment | Living area | 65-inch LED TV with cable channels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

View in a map
809/471 Little Bourke St, Melbourne, VIC, 3000
  • Place, Collins Street
    ‪3 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Urban One Bedroom Apartment

1 bedroom, desk, blackout curtains, iron/ironing board

Urban One Bedroom Apartment

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe King Studio

Deluxe King Studio | 1 bedroom, desk, blackout curtains, iron/ironing board

Deluxe King Studio

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family One Bedroom Apartment

1 bedroom, desk, blackout curtains, iron/ironing board

Family One Bedroom Apartment

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Signature One Bedroom Apartment

Signature One Bedroom Apartment | Living area | 65-inch LED TV with cable channels

Signature One Bedroom Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | Living area | 65-inch LED TV with cable channels

Executive Two Bedroom Apartment

  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Family Interconnecting Two Bedroom Two Bathroom Apartment

1 bedroom, desk, blackout curtains, iron/ironing board

Family Interconnecting Two Bedroom Two Bathroom Apartment

  • Sleeps 8
  • 2 Queen Beds and 1 King Bed OR 2 Queen Beds and 2 Large Single Beds

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About this property

Melbourne City Suites

Hotel in Melbourne, 6-minute walk to Collins Street
Laundry facilities, express check-in and express check-out are available at this smoke-free hotel. Weekly housekeeping is available.
Melbourne City Suites offers 56 accommodations with all-in-one washer/dryers and a hairdryer. 65-inch LED televisions come with cable channels. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower and complimentary toiletries.

This Melbourne hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at Melbourne City Suites. During your stay, you're just a quick walk from Collins Street. Laundry facilities are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Services include luggage storage and a virtual front desk
  • Within a 10-minute walk of Collins Street and Melbourne Central
Melbourne City Suites offers its guests laundry facilities, express check-in, and express check-out. The front desk is open around the clock.

This 3-star Melbourne hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 35 per night); reservations required

Family friendly

  • All-in-one washing machine/dryer
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with cable channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laundry detergent

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of AUD 50 at checkout
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cots (infant beds) are available for AUD 40.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 35 per night (984 ft away)
  • Crib (infant bed) fee: AUD 40.0 per day
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of AUD 50 at checkout. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Melbourne City Suites Hotel
Melbourne City Suites Melbourne
Melbourne City Suites Hotel Melbourne

Melbourne City Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 63 out of 114 reviews
Rating 8 - Good. 30 out of 114 reviews
Rating 6 - Okay. 8 out of 114 reviews
Rating 4 - Poor. 5 out of 114 reviews
Rating 2 - Terrible. 8 out of 114 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Erin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Booked for 5 people (2 adults, 3 kids). Was allocated a 4 bed room, but that's fine because we booked and paid for the extra kid. Reception advertised as open till 8 on Friday, got there before 7, it was shut. Had to "renew" my deposit? before they'd give me access to the room. Room had 2 queen beds, no extra one, no fold out couch. Was told i could have another bed if i paid for it - the extra I'd already paid is apparently just to let the person in the room?? Was told you have to specify if you're booking a room for 5 that you want everyone to have a place to sleep?! They couldn't provide us with the extra bed because no one was on site, my son had to sleep on the floor. Extra bed was supposed to be there at 9am the next morning, we got sick of waiting and went out at 10am. Got back, bed was there, no pillow, no towel. Horrific. And that's not even going into the fire alarm going off for 30 mins in the middle of the night. Never again.
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice apartment, well presented
Stayed 1 night in Jul 2025

10/10 Excellent

Dung Duc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Matthew

Stayed 6 nights in Jun 2025

8/10 Good

Wendy

Stayed 2 nights in May 2025

8/10 Good

Mary, Gainesville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very dark - there was a window out on to an alley and it was in the bedroom but other than that there were no windows. The booking said that parking was available which is why we chose this accommodation but when we arrived, we were asked if we had reserved parking - the booking does not indicate that it had to be reserved. The desk staff was helpful and found us a parking spot a few blocks away but expected us to walk back from there (in the rain) with our luggage. Clarity in the booking would have helped. She then suggested that that we could pull up in front of the building - a no parking zone - and drop the luggage off . I said i was not going to leave the luggage on the sidewalk in the rain and come back for it - she was kind enough to take it up to our room for us .. but really a little more staff support would have been helpful.
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, friendly staff!
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Basil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and in a great location
Stayed 5 nights in May 2025

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Staff & service

Cold Room, Poor Service, and Misleading

I recently stayed at this hotel during a study trip to Melbourne and was very disappointed with the experience. On the first night, the room was absolutely freezing — the heating was not working at all. When I contacted the hotel, I was told that nothing could be done until reception opened the next morning. This was completely unacceptable, especially during cold weather. Even after repairs were supposedly carried out on the air conditioning unit, the heating still didn’t work. It took considerable effort and time – which I couldn’t afford on a busy study schedule – just to get my room swapped. There was very little urgency or concern shown by the staff, which only added to the frustration. Additionally, the hotel advertises that the property was constructed in 2020, which is clearly false. The building is noticeably old and outdated, and this kind of misleading information feels deceptive. Overall, I would not recommend this property. Between the uncomfortable conditions, lack of timely support, and false advertising, the experience fell far short of expectations
Stayed 6 nights in May 2025

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities, room comfort

Location, good space in the apartment.

There were no hand towels in the bathroom.small point. They need a decent sign on Lt Burke street with clear instructions on how to get to reception 8 stories up. Neither of these things are hard to fix.
Stayed 1 night in May 2025

4/10 Poor

Tze Chao

Travelled with family
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Melbourne Stay

This is always my go to Melbourne place to stay. Very good value and more than just a hotel room.
Stayed 2 nights in Apr 2025

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique setup with a hotel inside a hotel floor.
Stayed 2 nights in Feb 2025

8/10 Good

Jo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very helpful. I would stay again
Stayed 3 nights in Mar 2025

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was pleasant. A little hard to work out the parking but we got there in the end. Heading into reception was a little weird given it was in a hotel room but everything worked out.
Stayed 1 night in Feb 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from staff!
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Soo jin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Michel

Great place, love the location, amenties and spacious rooms. Parking options are great and well located.
Stayed 7 nights in Dec 2024

10/10 Excellent

Michel

Liked: Cleanliness, amenities, property conditions & facilities
Always enjoy staying here. Closeby, parking options are great, rooms are clean and tidy and great location.
Stayed 3 nights in Jan 2025