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Aparthotel

Quest Frankston on the Bay

Property class: 4

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Premium bedding, in-room safe, desk, laptop workspace
42-inch LCD TV with satellite channels, TV, iPod dock
Lobby sitting area
Beach nearby, white sand
Executive Studio with Ocean View | Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View in a map
435 Nepean Highway, Frankston, VIC, 3199
  • Place, Frankston Beach
    ‪3 min walk‬
  • Place, Frankston Arts Centre
    ‪5 min walk‬
  • Place, Frankston Visitor Information Centre
    ‪9 min walk‬

Room options

View all photos for Studio

Premium bedding, in-room safe, desk, laptop workspace

Studio

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Studio

42-inch LCD TV with satellite channels, TV, iPod dock

Executive Studio

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Apartment

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Apartment

  • 50 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

View all photos for Executive Studio with Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Executive Studio with Ocean View

  • Bay view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Two Bedroom Executive Apartment

Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Executive Apartment

  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds OR 4 Single Beds

View all photos for Executive Studio

Premium bedding, in-room safe, desk, laptop workspace

Executive Studio

  • Sleeps 3

View all photos for One-Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

One-Bedroom Apartment

  • Sleeps 3

View all photos for Studio

Premium bedding, in-room safe, desk, laptop workspace

Studio

  • Sleeps 2

Two-Bedroom Apartment

  • Sleeps 4

View all photos for Executive Two-Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

Executive Two-Bedroom Apartment

  • Sleeps 6

View all photos for Deluxe Executive Studio

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Executive Studio

  • Sleeps 3

Studio with Ocean View

  • Sleeps 2

Similar properties

Outdoor pool
Quest Frankston
Frankston
  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 433 reviews
The price is €114
includes taxes & fees
11 May - 12 May
Quest Frankston

About this property

Quest Frankston on the Bay

Along with 2 restaurants, this smoke-free aparthotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, a business centre and conference space. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences, such as an electric kettle and free tea bags/instant coffee. Limited housekeeping is available.
Quest Frankston on the Bay offers 75 air-conditioned accommodations with a safe and designer toiletries. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quest Frankston on the Bay. During your stay, you're just a quick walk from Frankston Beach. Free WiFi in public areas, 2 restaurants and a gym are available. This upmarket aparthotel has 75 apartments over 4 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, an LCD TV and a full-sized fridge
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self-parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym
  • Within a 10-minute walk of Frankston Arts Centre and Frankston Visitor Information Centre
  • Airport shuttle service available for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 3 meeting rooms.

WiFi is free in public spaces. Event space at this aparthotel measures 1076 square feet (100 square metres) and includes a conference centre. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Quest Frankston on the Bay. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne aparthotel is smoke free.

Quest Frankston on the Bay has 2 restaurants on site.

Property amenities

Beach

  • White sand beach nearby

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 4:30 AM to 7:30 PM at scheduled times
  • Onsite parking available only on request
  • Secured, covered parking on site (AUD 35 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 10 per night

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Tea bags/instant coffee
  • Toaster

Dining

  • 2 restaurants
  • A bar/lounge

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • 1 bathroom
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels
  • IPod dock

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,076 square foot of space)
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free grocery shopping service
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near the boardwalk/promenade

Things to do

  • Gym
  • Private wine tours
  • Wine tours
  • Fishing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 4 floors
  • 75 units
  • Banquet hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 42 per person (one-way)
  • Covered self-parking fee: AUD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
WiFi is limited to 200 MB per guestroom, per day. A surcharge applies for additional usage.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Frankston on the Bay Frankston
Quest Aparthotel Frankston Bay
Quest Frankston Bay
Quest Frankston Bay Aparthotel
Quest Frankston on the Bay Aparthotel
Quest Frankston on the Bay Aparthotel Frankston

Quest Frankston on the Bay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 423 out of 902 reviews
Rating 8 - Good. 302 out of 902 reviews
Rating 6 - Okay. 98 out of 902 reviews
Rating 4 - Poor. 53 out of 902 reviews
Rating 2 - Terrible. 26 out of 902 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

6/10 Okay

Dwayne

Liked: Amenities, property conditions & facilities
This is our 4th stay at this complex in the past 5 months. Upon this stay we had no hot water in our room for showers Friday night and Saturday morning. The staff were very apologetic and I understand it’s out of their control. We travel 4 hours from regional NSW to stay at this complex to visit our daughter and new grandson, it’s close and convenient. Of the 4 times we have stayed here, 2 of our stays have been excellent. Our 1st stay wasn’t great either with no heating and a faulty tv. The Quest staff were quick to upgrade us to a new room on that occasion. We intend to visit every 4-6 weeks and Quest would be our preferred accommodation but at a 50% strike rate we may look elsewhere.
Stayed 2 nights in Jan 2026

6/10 Okay

Jaclyn

Liked: Cleanliness
Disliked: Property conditions & facilities
I expected a nice out look for the price and we had to walk a mile with our luggage. Probably the worst thing the bed was dipping… we stay in Melbourne often and would not stay at this property again.
Stayed 1 night in Jan 2026

4/10 Poor

Giuseppina

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Room was dusty. Curtains were looked old and tatted didn’t take cash for deposit. Outdated tv
Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Stayed 2 nights in Nov 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Spacious well appointed room. Friendly helpful stagg
Stayed 3 nights in Nov 2025

4/10 Poor

Alice

Liked: Cleanliness
On arrival there was a substance effected couple fighting in the reception area, interesting welcome. We had a studio apartment booked, which needed 2 different lifts to get to. There was an overpowering smell of vomit and cleaning product in the room. I contacted reception and they gave us another room. However this room was just a room, not a studio. There was no offer to refund the amount for the cheaper room. The windows were filthy, and the outlook was to other rooms. There was no mirror in the room besides the bathroom, no full length mirror. The furniture was mis-matched. The bed was comfortable. Would not return.
Stayed 1 night in Nov 2025

8/10 Good

Marianne

Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, amenities
Close to main bars, shops, cinema etcs No sea viewa, close.to water. Very clean.
Stayed 1 night in Nov 2025

4/10 Poor

Tony

Stayed 1 night in Nov 2025

6/10 Okay

brian

Travelled with partner
Disliked: Cleanliness
Noisey with wind noise, toenails in carpet, shower floor dirty lounge dirty, parking expensive, poorly advertised convoluted access too unit
Stayed 5 nights in Nov 2025

10/10 Excellent

Leanne

Business traveller
Liked: Cleanliness, amenities
I arrived after hours and the night manager was excellent, checking me in quickly. The room was immaculate and had everything I needed. The location was great but be sure to ask for a room with a view if that matters to you because mine was of a building haha. Overall I would definitely stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Aircon was really good and worked well and kept the room at a constant temperature all day and night. The hotel overall was really good and locatedin afantastic position, close to major shopping centre and also the beach. Staff were very polite and nothing was too much trouble. Overall agreat stay and i would easily stay there again
Stayed 2 nights in Nov 2025

6/10 Okay

Andrew

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great lication close to public transport, shopping and dining options. The apartments are spacious and clean but TV reception was appalling.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness
Stayed 1 night in Nov 2025

6/10 Okay

Timothy

Stayed 1 night in Oct 2025

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Airona

Stayed 2 nights in Oct 2025

10/10 Excellent

Lyndon

Liked: Cleanliness, room comfort
Beautifully appointed apartment, spacious, had everything we needed. Loved the balcony to sit and watch the sun go down.
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If a shorter person had trouble reaching cups, kettle. You need a remote for blinds had trouble putting them up & down
Stayed 2 nights in Oct 2025

8/10 Good

Danielle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I have been trying to get someone to answer my emails because I still haven't received my security deposit back and it's been 5 days .
Stayed 2 nights in Oct 2025

10/10 Excellent

Rodney

Travelled with group
Liked: Cleanliness, room comfort
Very good stay, a pleasant welcome and the room was very good
Stayed 3 nights in Oct 2025

10/10 Excellent

Dwayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We travel 4 hours from Regional NSW every 6-8 weeks to visit family. Quest on the bay is close for our needs, easy access, secure parking and the helpful friendly staff make it so easy.
Stayed 2 nights in Oct 2025

8/10 Good

VIVIAN

Liked: Cleanliness, room comfort
Decent stay but couldn’t sleep due to the seagulls as it sounded like they were fighting but otherwise, convenient location. Staffs good. The room was good but the bathroom was abit tinier than i thought.
Stayed 1 night in Sep 2025

6/10 Okay

Violet

Travelled with partner
Liked: Amenities, property conditions & facilities
• Location is good - a lot of restaurants and some live entertainment within walking distance. • Hidden costs - in addition to the booking cost had to pay for parking + a bond which you don't get back straight away. Space we could park in was too small for our 4WD. Husband had to crawl over passenger seat to get out! • It was noisy - many sounds from the street, people walking outside our door and the seagulls!? I thought they slept at night! I found staying at the Quest Frankston on the Bay was an average experience, particularly for the price. If given the choice, we won't be staying there again.
Stayed 1 night in Oct 2025