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Aparthotel

Quest Ivanhoe

Property class: 3.5

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Photo gallery for Quest Ivanhoe

Two Bedroom Deluxe | Living area | 50-inch Smart TV with cable channels, streaming services
50-inch Smart TV with cable channels, streaming services
Reception
Exterior
Two Bedroom Deluxe | Living area | 50-inch Smart TV with cable channels, streaming services

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space
  • Parking available
  • Housekeeping

Explore the area

View in a map
72-84 Upper Heidelberg Road, Ivanhoe, VIC, 3079
  • Place, Darebin International Sports Centre
    ‪2 min drive‬
  • Place, Warringal Private Hospital
    ‪5 min drive‬
  • Place, Austin Hospital
    ‪5 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪28 min drive‬

Room options

View all photos for One Bedroom Apartment

In-room safe, individually decorated, individually furnished, desk

One Bedroom Apartment

  • Sleeps 2

View all photos for Two Bedroom Apartment

In-room safe, individually decorated, individually furnished, desk

Two Bedroom Apartment

  • Sleeps 4

View all photos for Standard Studio

In-room safe, individually decorated, individually furnished, desk

Standard Studio

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom

50-inch Smart TV with cable channels, streaming services

One Bedroom

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom

50-inch Smart TV with cable channels, streaming services

Two Bedroom

  • 32 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Deluxe

One Bedroom Deluxe | Living area | 50-inch Smart TV with cable channels, streaming services

One Bedroom Deluxe

8.0 out of 10
Very good
(1 review)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Deluxe

Two Bedroom Deluxe | Living area | 50-inch Smart TV with cable channels, streaming services

Two Bedroom Deluxe

  • 76 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Studio Executive

In-room safe, individually decorated, individually furnished, desk

Studio Executive

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for One Bedroom Executive

50-inch Smart TV with cable channels, streaming services

One Bedroom Executive

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Executive

50-inch Smart TV with cable channels, streaming services

Two Bedroom Executive

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for One Bedroom Easy Accessible Executive

50-inch Smart TV with cable channels, streaming services

One Bedroom Easy Accessible Executive

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive Studio

  • Sleeps 2

One Bedroom Easy Accessible Executive

  • Sleeps 2

One-Bedroom Deluxe Room

  • Sleeps 2

Standard Studio

  • Sleeps 2

One-Bedroom Executive Room

  • Sleeps 2

Deluxe Room With Two Bedrooms

  • Sleeps 4

Two-Bedroom Executive Room

  • Sleeps 4

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About this property

Quest Ivanhoe

Along with self parking, this aparthotel has a business centre and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Each apartment provides a dining area and a sitting area, plus a fridge and a Smart TV with cable channels. Guests can appreciate conveniences, such as a microwave and an electric kettle, and other amenities include a stovetop and a rainfall shower.
Quest Ivanhoe offers 65 air-conditioned accommodations with a safe and a hairdryer. This individually decorated and furnished accommodation has separate dining areas. Full-sized fridge/freezers and microwaves are provided. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

50-inch Smart televisions come with cable channels. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Quest Ivanhoe, you'll be close to Melbourne Cricket Ground. Free WiFi in public areas, a business centre and dry cleaning service are available. This comfortable aparthotel has 65 apartments. Each apartment includes amenities such as a Smart TV and a full-sized fridge/freezer.
  • Each apartment offers a dining area, a sitting area and a Smart TV
  • Free Wi-Fi in some public areas
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 10 minutes by car from Melbourne Cricket Ground and 10 minutes from Princess Theatre
Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Event space at this aparthotel measures 753 square feet (70 square metres) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Quest Ivanhoe. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Melbourne aparthotel.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Tea bags/instant coffee
  • Toaster
  • Toaster oven

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 50-inch Smart TV with cable channels
  • Streaming services
  • TV in common areas

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 753 square feet of conference space
  • Business centre
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the suburbs
  • Near a metro station

Things to do

  • Bicycle tours
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 65 units
  • Banquet hall
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 9:00 PM) and Saturday - Sunday (7:00 AM - 9:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 9:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Ivanhoe Serviced Apts
Quest Serviced Apts Apartment Ivanhoe
Quest Ivanhoe Aparthotel
Quest Ivanhoe
Quest Ivanhoe Ivanhoe
Quest Ivanhoe Aparthotel
Quest Ivanhoe Aparthotel Ivanhoe

Quest Ivanhoe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 121 out of 258 reviews
Rating 8 - Good. 107 out of 258 reviews
Rating 6 - Okay. 19 out of 258 reviews
Rating 4 - Poor. 9 out of 258 reviews
Rating 2 - Terrible. 2 out of 258 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very attentive and helpful - rooms adequate if a little small and the location ideal.
Stayed 3 nights in Nov 2025

10/10 Excellent

Robyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Overall experience was excellent. The Reception staff (Particularly Jacinta and Bianca) were lovely and super helpful when needing to accomodate my adult daughter into our room, whilst my husband was in hospital. They helped with organizing taxis and a late permit for parking as well. Whilst it was obvious you were having a change over of furniture during our stay, this did not inconvenience us. The only criticism I have is in relation to the car park. The signage displayed in the lane does not clearly indicate a right turn into the Quest carpark. We continued down the lane into the gated area of another business. The gate closed behind us, as darkness set in, and we were unable to exit. Had to call Quest Reception to see if they could contact the business and enable us to exit. Thankfully, after some time trapped behind the gate, a car from their carpark proceeded to exit and we then followed them, whilst the gate was open. More distinct signage, that is easily seen in the evening, would have avoided this scenario.
Stayed 2 nights in Aug 2025

8/10 Good

Allan

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed in a recently remodeled apartment where the kitchen and bathroom had been remodeled. However the furniture was still the same prior to the refurbishment and just looks tired. I was very disappointed as this apartment was advertised as a superior 1 bed apartment and one nights accommodation wasn’t cheap. Also I received an invoice after my departure for parking and at no time was I advised that there would be a charge. I’ve stayed previously at the Quest Ivanhoe and never been charged parking. This visit for me was disappointing.
Stayed 1 night in Jul 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time here. Friendly staff, great position and a lovely street with cafe's/supermarket all near by. We would definitely stay here again :)
Stayed 3 nights in Jun 2025

8/10 Good

Frances

Stayed 1 night in Jun 2025

10/10 Excellent

Fiona

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great accommodation and friendly staff
Stayed 1 night in May 2025

2/10 Terrible

Deborah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property cancelled our reservation booked months in advance for F1 Grand Prix weekend in Melbourne at the last minute leaving us scrambling as most hotels were booked. We had to book an alternate hotel at considerably more. Their specious reason was that there were renovations going on. If that was the case they could have told us when we booked this might be the case but they did not. Could this have been a money grab on their part??? I will never stay at a Quest property
Stayed 2 nights in Mar 2025

6/10 Okay

Sharon

Travelled with partner
Disliked: Property conditions & facilities
Was not told about renovations until arrival, no veiw due to scaffolding, dust from renovations and paint smell made it difficult to breath and sleep. I have breathing issue's due to medical condition. Builders where talking loudly outside our window at 7am. Builders took over hallways and elivator. Was not happy.
Stayed 1 night in Nov 2024

10/10 Excellent

Angila

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities
Lift nw all weekend. Poor advice as to car park lifts whereabouts. This should have a sign as there’s confusion with the Cole’s lift and Quest lift location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jean

Liked: Cleanliness, property conditions & facilities
Very clean and reception staff very friendly and helpful
Stayed 2 nights in Sep 2024

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The initial problem was that we were allocated a Studio apartment after booking a one-bedroom superior apartment. This was sorted after the first night and we were very happy to move into a nice one-bedroom apartment. A late-night, loud girls' get-together in a nearby apartment was disappointing but obviously difficult for management to control. Staff were very friendly and helpful.
Stayed 4 nights in Jul 2024

8/10 Good

Denise

It was nice would recommend few issues with linen/toiletries
Stayed 2 nights in Jul 2024

8/10 Good

Kim

Stayed 1 night in May 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property, very quiet, we have stayed here before.
Stayed 2 nights in Apr 2024

8/10 Good

Ian

Stayed 1 night in Apr 2024

10/10 Excellent

Deb

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to city
Stayed 1 night in Mar 2024

10/10 Excellent

ROSS

Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Stayed 1 night in Feb 2024

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities
Excellent location near shops, cafes, a supermarket and public transport. Parking was rather expensive at $15 a night.
Stayed 1 night in Jan 2024

8/10 Good

John Van De

Stayed 1 night in Dec 2023

4/10 Poor

Josephine

Disliked: Cleanliness
Crawling insects in bedroom and bed. Spent night trying to sleep on couch, unsuccessfully. Was told by management that it was due to trees near building that council would not allow to be removed. I was told I was ineligible for any refunds etc as I’d booked through last minute. Management did apologise though. Not very impressed.
Stayed 1 night in Jul 2023

8/10 Good

Ann

Liked: Cleanliness, amenities
Stayed 4 nights in Jun 2023

8/10 Good

Niall

Business traveller
Liked: Cleanliness
It was convenient to shops, restaurants and transport. The receptionists were very helpful and pleasant. The room was clean and comfortable. The connecting doors on studio rooms did not keep out the noise from next door.
Stayed 5 nights in May 2023

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