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Burts Hotel

3.0 star property

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Photo gallery for Burts Hotel

Dinner served
Desk, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Interior
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Burts Hotel, Market Square, Melrose, Scotland, TD6 9PL
  • Place, Melrose Abbey
    ‪1 min walk‬
  • Place, Saint Cuthbert's Way
    ‪1 min walk‬
  • Place, Southern Upland Way - Section A Trailhead
    ‪10 min walk‬

Room options

View all photos for Executive Double Room, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Executive Double Room, 1 Bedroom

8.4 out of 10
Very good
(11 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Double or Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Single Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Single Room, 1 Single Bed

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Single Room, 1 Single Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Executive Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

Front of property
Dryburgh Abbey Hotel
Melrose
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 877 reviews
The price is €141
includes taxes & fees
28 May - 29 May
Dryburgh Abbey Hotel

About this property

Burts Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room and a garden.
Burts Hotel offers 20 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Melrose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Burts Hotel. During your stay, you're just a quick walk from Saint Cuthbert's Way. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include newspapers, a meeting room and a car charging station
  • Steps from Saint Cuthbert's Way and Melrose Abbey
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Burts Hotel also features a terrace, a garden, and room service (during limited hours). Self parking is free.

This 3-star Melrose hotel is smoke free.

On-site venue – This restaurant specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 10 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Burts Hotel Melrose

Burts Melrose

Burts Hotel Hotel

Burts Hotel Melrose

Burts Hotel Hotel Melrose

Burts Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 233 out of 323 reviews
Rating 8 - Good. 76 out of 323 reviews
Rating 6 - Okay. 11 out of 323 reviews
Rating 4 - Poor. 1 out of 323 reviews
Rating 2 - Terrible. 2 out of 323 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service
Fantastic Staff
Stayed 2 nights in Feb 2026

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, great service, fantastic location, lovely town, excellent staff, gorgeous breakfast. Could not have asked for more, amazing place.
Stayed 2 nights in Jan 2026

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel totally recommend
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

4/10 Poor

Craig

Liked: Cleanliness
Staff were not welcoming especially when i checked in very late from my flights. Staff were so loud chatting about there night before (personal chats) at 8am in the hall cleaning rooms that i could not sleep. On leaving my room at 10am the laundry bags strew all over the floor meant it was a hazard walking let alone pulling my suitcase.
Stayed 1 night in Dec 2025

10/10 Excellent

Danielle

Stayed 1 night in Nov 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Room good
Stayed 3 nights in Nov 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
Clean comfortable room, superb breakfast, top quality. Ate in the dining room again tasty quality food
Stayed 3 nights in Nov 2025

8/10 Good

James

Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff very good food and great position in centre of Melrose
Stayed 2 nights in Oct 2025

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a large car park. The rooms were clean and warm. The hotel was taylored more for eating. The meals were excellent and the bar closed early after meals were finished. There were no casual bar customers. Pleanty of bars close by. The area was very safe and comfortable to walk around at any time..Nice friendly staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

THOMAS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good
Stayed 1 night in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Friendly staff, very helpful, perfect room and superb food!
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities
The staff
Stayed 2 nights in Aug 2025

6/10 Okay

Christiane

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Vivienne

Stayed 1 night in Aug 2025

10/10 Excellent

Ernest, Epsom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the secluded location, and the ambiance of the hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel

A really well run hotel and a pleasure to stay in. We overnighted on our way back from a tour in Scotland and were very impressed it outshone other hotels on our trip and was great value for money. The food offerings were really good too. We will definitely return.
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Jun 2025

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food is first class; the staff friendly and the room clean abd comfortable. B&B rate is a little higher than comparable hotels. Obviously you can expect traffic noise if you are at the front of the hotel being in the market square facing a road but we were woken very early by delivery men playing very loud rhythmic dance music from their lorry cabs. Hotel manager needs to speak with regular drivers about respect for sleeping guests. Lorry noise ok but NOT loud music.
Stayed 2 nights in Jun 2025

8/10 Good

Lesli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Jun 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll stay at this Melrose hotel again.

Everything was good at the hotel, the facilities in the room, nice tea tray, spotless bathroom good shower with easy temperature and flow controls (no problem with wet hands), bed really comfortable. Dinner and breakfast excellent quality food, plenty of choice and service efficient. All staff encountered were courteous and attentive.
Stayed 2 nights in Jun 2025