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Four Points by Sheraton Memphis East

3.0 star property

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Photo gallery for Four Points by Sheraton Memphis East

Outdoor pool
Reception
Lobby
Daily buffet breakfast (USD 12.95 per person)
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

View in a map
5877 Poplar Ave, Memphis, TN, 38119
  • Memphis Botanic Garden
    ‪7 min drive‬
  • University of Memphis
    ‪9 min drive‬
  • Graceland
    ‪18 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

8.4 out of 10
Very good
(37 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Four Points by Sheraton Memphis East

Suburban hotel with 24-hour fitness centre and 24-hour business centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area. Housekeeping is available on request.
Four Points by Sheraton Memphis East offers 124 accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Memphis East. During your stay, you'll be close to Lichterman Nature Center. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the café
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Lichterman Nature Center and 5 minutes from Audubon Park
Four Points by Sheraton Memphis East offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. Business amenities include a 24-hour business centre and 5 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1216 square feet (113 square metres) and includes conference space. The business-friendly Four Points by Sheraton Memphis East also features gift shops/newsstands, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free. A complete renovation of Four Points by Sheraton Memphis East was completed in June 2019.

This 3-star Memphis hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
The Cafe – This café only serves breakfast. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 12.95 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,216 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1972
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - June 2019
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during January, February, March, April, November and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Memphis East
Four Points Sheraton Hotel Memphis East
Four Points Sheraton Memphis East
Sheraton Memphis East
Four Points Sheraton Memphis East Hotel
Four Points By Sheraton Memphis East Hotel Memphis
4 Points By Sheraton Memphis East
Four Points by Sheraton Memphis East Hotel
Four Points by Sheraton Memphis East Memphis
Four Points by Sheraton Memphis East Hotel Memphis

Four Points by Sheraton Memphis East Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 433 out of 1000 reviews
Rating 8 - Good. 341 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Stayed 1 night in May 2025

6/10 Okay

Brian

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room was tiny! There were lights outside that made their way through the shades. Staff was great and bed was comfortable, but the extra blanket I got was very yellowed (supposed to be white).
Stayed 2 nights in May 2025

2/10 Terrible

Terrel

Stayed 2 nights in May 2025

8/10 Good

Susan

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were only given 2 bottles of water for 3 days
Stayed 2 nights in May 2025

6/10 Okay

Latrae

Stayed 1 night in May 2025

6/10 Okay

Zevontre

Business traveller
Disliked: Amenities, property conditions & facilities
Yeah, I will never stay here again. The employees were friendly and professional, but this place needs to be redesigned, refurbished, and renewed. It’s time. And if you recently had it refurbished you’re lying. Pictures are of a used face towel in the room I stayed at, when I checked in it was hanging up, there were no trash bags lining the bins, the water and coffee was not stocked. It felt like someone had used the room prior but the bed was made and everything else was skipped over. This is a Sheraton?
Stayed 1 night in May 2025

10/10 Excellent

Clarise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
There must have been a highschool basketball team or somwthing in town that weekend, as the hotel was over run with loud teenagers rubbing around the halls. Other than that, just an average hotel. Overpriced, but nothing particularly bad
Stayed 1 night in May 2025

10/10 Excellent

Roscoe

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in May 2025

6/10 Okay

Muthukumar

Disliked: Cleanliness, property conditions & facilities
Bedsheets, Linen not washed, stains on them. Bath mat dirty and not washed
Stayed 1 night in May 2025

10/10 Excellent

Shateria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2025

10/10 Excellent

Samuel Edwards, Glen Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Reception was perfect!
Stayed 1 night in May 2025

8/10 Good

janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 4 nights in Apr 2025

8/10 Good

taehun

Stayed 1 night in Apr 2025

8/10 Good

Loretta, St. Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Heat controls seemed to not be working. Cold throughout the night.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It’s difficult to get to the parking area from the road. The housekeeping staff knocked at my door at 0830 interrupting my sleep. Despite that, they were too loud on the hallway…. Laughing and been loud on the phone.
Stayed 1 night in Apr 2025

10/10 Excellent

melvin

Liked: Amenities
Great staff
Stayed 1 night in Apr 2025

10/10 Excellent

Teena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

EUGENE

Stayed 1 night in Apr 2025

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, property conditions & facilities
It’s convenient and easily accessible.
Stayed 1 night in Mar 2025

6/10 Okay

Antwan

Liked: Cleanliness, staff & service
Nice
Stayed 2 nights in Mar 2025

4/10 Poor

Chantel

Stayed 2 nights in Feb 2025

6/10 Okay

Christine

Travelled with family
Liked: Staff & service, amenities
The hotel is in a great location. However, it is older and in need of some updates. It is clean but due to the age of some of the finishes of the building and furniture it does show signs of wear.
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Stayed 1 night in Mar 2025