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Hotel Cupules

2.0 star property

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Photo gallery for Hotel Cupules

Balcony
Exterior
Front of property
Superior Double Room (I) | Down duvets, blackout curtains, free WiFi, bed sheets
Balcony

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av Cupules Yucatán, 81, Mérida, YUC, 97050
  • Place, Park of the Americas
    ‪10 min walk‬
  • Place, Yucatan International Convention Center
    ‪13 min walk‬
  • Place, Paseo de Montejo
    ‪18 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Quadruple Room, 2 Double Beds, Ensuite, Ground Floor

Standard Quadruple Room, 2 Double Beds, Ensuite, Ground Floor | Down duvets, blackout curtains, free WiFi, bed sheets

Standard Quadruple Room, 2 Double Beds, Ensuite, Ground Floor

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Double Room, 2 Double Beds, Ensuite

Superior Double Room, 2 Double Beds, Ensuite | Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room, 2 Double Beds, Ensuite

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room (II)

Standard Double Room (II) | Down duvets, blackout curtains, free WiFi, bed sheets

Standard Double Room (II)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Room, Ensuite, Ground Floor

Basic Room, Ensuite, Ground Floor | Down duvets, blackout curtains, free WiFi, bed sheets

Basic Room, Ensuite, Ground Floor

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room (I)

Down duvets, blackout curtains, free WiFi, bed sheets

Standard Double Room (I)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room | Down duvets, blackout curtains, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Quadruple Room (I)

Superior Quadruple Room (I) | Down duvets, blackout curtains, free WiFi, bed sheets

Superior Quadruple Room (I)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Quadruple Room (II)

Superior Quadruple Room (II) | Down duvets, blackout curtains, free WiFi, bed sheets

Superior Quadruple Room (II)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Double Room (I)

Superior Double Room (I) | Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room (I)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Room

Down duvets, blackout curtains, free WiFi, bed sheets

Economy Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Double Room

Family Double Room | Down duvets, blackout curtains, free WiFi, bed sheets

Family Double Room

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Double Room (II)

Down duvets, blackout curtains, free WiFi, bed sheets

Superior Double Room (II)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Cupules

This smoke-free hotel features a 24-hour front desk. Change of towels is available on request
Hotel Cupules offers 13 air-conditioned accommodations, with blackout curtains. Beds feature down duvets. Smart televisions are featured in guestrooms.

Bathrooms include a bath. This Mérida hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

With your stay at Hotel Cupules, you'll be connected to the convention centre and within walking distance of Yucatan International Convention Center.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Services include luggage storage
  • 13 minutes by foot from Yucatan International Convention Center and a 2-minute drive from Paseo de Montejo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher
Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information.

Property is also known as

Hotel Cupules Hotel
Hotel Cupules Mérida
Hotel Cupules Hotel Mérida

Hotel Cupules Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 25 out of 78 reviews
Rating 8 - Good. 21 out of 78 reviews
Rating 6 - Okay. 15 out of 78 reviews
Rating 4 - Poor. 5 out of 78 reviews
Rating 2 - Terrible. 12 out of 78 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

DAVID ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Irma

Disliked: Staff & service, amenities, property conditions & facilities
Hotel room was run down, bedside table was hanging off, room wall had a big splotch of cement and unpainted, closet had alot of broken cement and bathroom toilet was leaking the whole time we were there. The room smelt clean and someone was always available to attend to you. Not sure if it’s just our room, but it was really run down.
Stayed 3 nights in Jan 2024
Verified

2/10 Terrible

Galo

Disliked: Staff & service, property conditions & facilities
Bed was dirty, sheets had lipstick and ants, bathroom had lots of mold and signs of water leakage from upper floor, door latch unsafe, general feeling of lack of maintenance and cleaning. In general it was filthy. Fortunately I got my money back and did not stay the night but I had do look for another alternative at 10 pm after this awful experience.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-Ojo con los cobros duplicados- Reservé por Booking y antes del check-in noté un cargo en mi tarjeta. Al llegar, me dijeron que solo era una retención y no se me descontaría, así que pagué el total del hospedaje directamente en el hotel. Sin embargo, al salir, el cargo sí se hizo efectivo, y terminé pagando de más. Solicité el reembolso con todos los comprobantes, incluso por WhatsApp me confirmaron que me lo harían, pero después me dejaron en visto y nunca lo resolvieron. El cargo fue hecho por la empresa hotelera, pero se deslindaron totalmente. No escribo con coraje, solo para advertir: si notan un cobro previo, exijan que se descuente del total. Yo reservé por $430 y acabé pagando $600. Mucho cuidado con estos detalles para evitar pasar por lo mismo.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Oscar

Disliked: Cleanliness, property conditions & facilities
La ubicacion bien pero las instalaciones mal, wc tapado, lavabo sale poca agua, las puertas malas las cerraduras, paredes con humedad, publicidad engañosa, las fotis no corresponde a lo que te ofrecen.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

MIGUEL ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities
A la hora de dormir luego hay mucho ruido bajan y suben las escaleras muy fuerte y eso molesta
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno y recomendable

Lugar limpio y comodo
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Carolina

Liked: Cleanliness, staff & service, amenities
Lo necesario para pasar la noche
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

👍

En general estuvimo bien. Sabía que no es un hotel de la mejor calidad, pero para una noche, una sóla persona, estuvo bien.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL ACCESO AL HTEL ES SOBRE UNA AVENIDA CONOCIDA DE MERIDA Y EL TRATO DEL PERSONAL ES MUY AMABLE
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

MANUEL E

Ha sido accesible la ubicación
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El peor hospedaje desde que uso esta aplicación

Todo deteriorado, sin servicio de mantenimiento por muchos años, se nota, humedad en baño paredes de la habitación, cuarteaduras en las paredes, de verdad terrible. No debería estar en ninguna aplicación. Lo peor es que la aplicación no permite cargar las fotografías de evidencia en el rubro de "agregar foto"
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Frances

Liked: Staff & service, amenities
Muy tranquilo y cerca del centro internacional de convencionesz
Stayed 7 nights in Dec 2024
Verified

2/10 Terrible

Rosa Elena

Disliked: Cleanliness, property conditions & facilities
no pude durmió tranquila mente y al último entro un ratón Dios mío estoy asustada que no pude descansar mil descul pero yo no lo recomiendo
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Markel

Liked: Cleanliness, staff & service, property conditions & facilities
Te atienden bien.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

ROGER

Liked: Staff & service
El aire acondicionado suena mucho, había moscos y moscas en la habitación, en el baño había cabellos en la ducha. En la ducha no señala cuál es el jabón de cuerpo y cuál el shampoo.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Maria Camila

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tenían mi habitación . Horrible servicio
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

José Arnaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene muy buena ubicación
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Aarón

Liked: Staff & service
Disliked: Cleanliness
Requiero facturar y nunca me envían mi factura las 2 veces que me he hospedado
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Diana

Disliked: Staff & service, property conditions & facilities
Primero, me timaron con el precio, me dieron un precio en ésta app y me terminaron cobrando más. A duras penas te dan papel para el baño y toallas. Ni un jaboncito, un shampoo, nada. Hay moteles con más cortesías. El A/C goteó sobre nuestras cosas, y le falta mantenimiento porque hacía más ruido que enfriar. Entiendo que sea una propiedad vieja pero es el colmo. El check in es nada más te doy la llave y allá está tu cuarto. El check out entregas llave y ya. Nada alrededor para comer/compras rápidas. Las camas son cómodas, eso sí. Mala experiencia en general y eso que solo lo usé para llegar y dormir. El precio es elevado para lo que ofrece/el mtto
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Ramon

Liked: Property conditions & facilities, room comfort

Buen lugartransportr cerca tranquilo y buena

Lugar amplio aunque una de las Cama incomoda Regadera oxidada Closet con residuos de construcción Huecos varios de a/c Personal parco de palabras
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

OSCAR IVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención muy buena y que es muy céntrica!
Stayed 2 nights in Mar 2024
Verified

8/10 Good

FABIOLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción!!
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atencion
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Maria Cristina

Liked: Staff & service, amenities
Es un hotel que tiene buena relación costo beneficio. Falta mantenimiento a las instalaciones, sin embargo para llegar a solo dormir es confortable. Ofrecen café muy rico de cortesía.
Stayed 3 nights in Feb 2024