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Hotel Embajadores

2.5 star property

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Photo gallery for Hotel Embajadores

A patio with wicker furniture, a pool, and palm trees.
A table with a drink and a flower in a glass, a chair, and a pool in the background.
A modern lobby with a red chair, a black sofa, and a glass partition with shelves.
A hotel room with a bed, a chair, a table with a lamp, a TV, and a desk.
A modern lobby with a chandelier, seating areas, and an exit sign.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Calle 61, 534, Mérida, YUC, 97000
  • Place, Mérida Cathedral
    ‪6 min walk‬
  • Place, Plaza Grande
    ‪6 min walk‬
  • Place, US Visa Applicant Service Center
    ‪8 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room with Double Bed

A hotel room with a bed, a chair, a desk, a TV, and a door.

Standard Room with Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a nightstand, a lamp, a chair, and a window with curtains.

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with two beds, a television, a chair, and artwork on the walls.

Standard Double Room

7.0 out of 10
Good
(18 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with two beds, a desk, a television, and a window with curtains.

Superior Double Room

7.4 out of 10
Good
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with two beds, a desk, a television, and a window with curtains.

Superior Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Double Room Standard

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Quadruple Room Standard

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Embajadores

An outdoor pool, a conference centre and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Hotel Embajadores offers 51 air-conditioned accommodations with free toiletries and blackout curtains. 21-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Mérida hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Embajadores, you're just a quick walk from Mérida Cathedral. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at El Zaguan
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • 9 minutes by foot from Mérida Cathedral and a 3-minute drive from Paseo de Montejo
Hotel Embajadores offers its guests an outdoor pool, tour/ticket assistance, and a garden. WiFi is free in public spaces. Hotel Embajadores also features a picnic area and room service (during limited hours). Limited free parking is available on a first-come, first-served basis.

This Beaux Arts Mérida hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 1:00 PM.
El Zaguan – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 1:00 PM for a fee: MXN 175 for adults and MXN 175 for children

Restaurants on site

  • El Zaguan

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Beaux Arts architecture
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 175 for adults and from MXN 175 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Embajadores Merida
Hotel Embajadores
Hotel Embajadores Merida
Hotel Embajadores Mérida
Embajadores Mérida
Hotel Embajadores Hotel
Hotel Embajadores Mérida
Hotel Embajadores Hotel Mérida

Hotel Embajadores Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 127 out of 450 reviews
Rating 8 - Good. 136 out of 450 reviews
Rating 6 - Okay. 83 out of 450 reviews
Rating 4 - Poor. 51 out of 450 reviews
Rating 2 - Terrible. 53 out of 450 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Alixsandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alicia Rosalía

Liked: Cleanliness, staff & service, amenities
The room was clean, air conditioning 10 plus, bed was very comfortable, only issue was in the morning we had no hit water and toilet was running all night. Besides that very quite area, safe to walk from downtown.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025
Verified review

8/10 Good

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few blocks from all. Great location. Pleasant stay. We spent the day at Progreso Beach and came back to sleep at this property.
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Happy
Stayed 4 nights in Jul 2023
Verified review

2/10 Terrible

Jorge

Disliked: Cleanliness, property conditions & facilities
Parking sucks bad ac bad receptionist old towels
Stayed 1 night in May 2024
Verified review

4/10 Poor

Roberto

Disliked: Staff & service, property conditions & facilities
Woman at front desk very impolite. Room smelled bad.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Lucrecia

Liked: Amenities
Disliked: Cleanliness, staff & service
Extremely dirty, no solution from the front desk. Some maintenance problems in rooms (leaks, paint) Loud karaoke next door until midnight. Convenient location. I would not stay there again even if the price is good.
Stayed 2 nights in Aug 2022
Verified review

2/10 Terrible

Chris

Disliked: Amenities, property conditions & facilities
This hotel is not as represented by the pictures on Expedia. All of the equipment in the gym was nonfunctional, some in pieces on the floor. The curtains in my room had hiles in them, and we're falling off the rods. The elevator did not work for my entire stay, and staff informed me that it had not worked for a long time. Some of the room numbers on the doors we're falling off. The walls in my room had foot prints on them. This hotel needs to be demolished or complete gutted.
Stayed 4 nights in Jan 2023
Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service

Demanded bribe / hidden fee

The hotel lacks a good conduct of hospitality and service. The problems started with check in. The front desk attendant would not admit us at check in time. Her reasoning was that the 2 double bed room was booked under my name and not for a second adult. The hotel rules clearly state “Base rate is for 2 guests”. The attendant demanded an extra charge or a bribe to allow both of us to use the 2 double beds. I contacted hotels.com and they made several unsuccessful attempts in several hours to contact the property. I was left without the room I paid for because the hotel would not honor the written rules of their own agreement. Do not book. Hotel Embajadores does not make their guests feel welcome.
Stayed 2 nights in Mar 2023
Verified review

6/10 Okay

marc julien

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Limpieza y ninguna tele funcionaba
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alexsandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estuvo siempre limpia las camaritas muy buenas con su trabajo, el aire acondicionado si fallo un poco ya que echaba poco aire, el personal excelente, sin duda alguna volveríamos ahí a hospedarnos, la alberca muy bien solo que si le faltaría una sombrilla pero muy bien mis niños lo disfrutaron mucho, solo tengo un detalle con el agua caliente casi no salía caliente pero de lo demás muy bien
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Israel Jafet Bañuelos

Liked: Staff & service, amenities, property conditions & facilities
hotel bueno para pasar la noche y poder visitar Merida.! Costo beneficio bueno
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Faviola

Liked: Staff & service, amenities
Disliked: Cleanliness
No estaba funcionando la piscina
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Wendolin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
De vvd hagan caso a las malas evaluaciones.. el hotel no ofrece lo que dice.. si hay evaluaciones buenas tal vez son los mismos del hotel.. llegamos y la regadera estaba sucia.. el personal al menos el del fin de semana super groseros..nunca se vieron los canales de la tv.. todas las instalaciones sin mantenimiento Jamas me volveria a quedar ahi
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Christian

Disliked: Staff & service, amenities, property conditions & facilities
La recepcionista parece que no le gusta su trabajo, la alberca no estaba funcionando y estaba el agua super sucia, las cortinas del cuarto y del baño sucias y rotas la verdad no lo recomiendo si es economico pero nada que ver las fotos de las plataformas a como en realidad estan las instalaciones.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Jenny

Disliked: Staff & service, amenities, property conditions & facilities
La chica de resepcion con mala actitud el de la noche pasable pero igual nada atento la alberca sucia medio llena en mal estado las habitaciones ya algo deterioradas las cortinas rompidas ruidoso ya que da a la calle el balcon Las camas estan bien y las almohadas las que limpian buena actitud esta céntrico .
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel bien ubicado, buen estacionamiento y el personal que resuelve de inmediato cualquier problema. Saludos
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Fernanda

Liked: Cleanliness, staff & service
No servía el agua caliente y al llegar solo nos dieron 2 toallas a pesar de reservar por 3
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

JOSE ARTEMIO

Liked: Cleanliness, staff & service, amenities
La habitación siempre estuvo muy limpia durante nuestra estancia con todas las amenidades y el personal con el que traté de recepción también muy atentos y muy amables
Stayed 6 nights in Feb 2026
Verified review

6/10 Okay

Ana Laura

Liked: Cleanliness, staff & service, amenities
El personal muy amable desde que llegas
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Edgar Enrique

Liked: Cleanliness, staff & service, amenities
Mi estancia en el Hotel Embajadores fue muy agradable. Es una opción ideal para quienes buscan conocer el corazón de Mérida, especialmente por su excelente ubicación: está a solo unos pasos del barrio de Santiago, lo que facilita mucho salir a cenar o disfrutar de la vida local. ​Aquí lo que más destacó: ​Descanso: Las habitaciones son muy confortables y las camas están en excelente estado, ideales para descansar de verdad. ​Instalaciones: El baño es notablemente amplio y cuenta con agua caliente constante, algo que no siempre se encuentra con tanta facilidad. ​Hospitalidad: El personal es muy amable y servicial, siempre dispuestos a ayudar con una sonrisa. ​El detalle a mejorar: El único punto negativo fue que la alberca se encontraba algo sucia durante mi estancia. Es una lástima porque el área es bonita, pero le faltaba un poco de mantenimiento en ese aspecto. ​A pesa ubicación, lo recomiendo totalmente.
Stayed 1 night in Feb 2026