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Hotel Embajadores

2.5 star property

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Photo gallery for Hotel Embajadores

BBQ/picnic Area
Blackout curtains, free WiFi, wheelchair access
Interior
Exterior
Outdoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Calle 61, 534, Mérida, YUC, 97000
  • Place, Plaza Grande
    ‪6 min walk‬
  • Place, Mérida Cathedral
    ‪6 min walk‬
  • Place, US Visa Applicant Service Center
    ‪8 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room with Double Bed

Blackout curtains, free WiFi, wheelchair access

Standard Room with Double Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Blackout curtains, free WiFi, wheelchair access

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Blackout curtains, free WiFi, wheelchair access

Standard Double Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Blackout curtains, free WiFi, wheelchair access

Superior Double Room

7.4 out of 10
Good
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room

Blackout curtains, free WiFi, wheelchair access

Superior Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room Standard

Blackout curtains, free WiFi, wheelchair access

Double Room Standard

  • Sleeps 2
  • Free Wi-Fi

View all photos for Quadruple Room Standard

Blackout curtains, free WiFi, wheelchair access

Quadruple Room Standard

  • 30 sq m
  • Sleeps 4
  • Free Wi-Fi

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About this property

Hotel Embajadores

An outdoor pool, a conference centre and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Hotel Embajadores offers 51 air-conditioned accommodations with free toiletries and blackout curtains. 21-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Mérida hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Embajadores, you're just a quick walk from Plaza Grande. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at El Zaguan
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • 8 minutes by foot from Plaza Grande and a 3-minute drive from Paseo de Montejo
Hotel Embajadores offers its guests an outdoor pool, tour/ticket assistance, and a garden. WiFi is free in public spaces. Hotel Embajadores also features a picnic area and room service (during limited hours). Limited free parking is available on a first-come, first-served basis.

This Beaux Arts Mérida hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 1:00 PM.
El Zaguan – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 1:00 PM for a fee: MXN 175 for adults and MXN 175 for children

Restaurants on site

  • El Zaguan

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Beaux Arts architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 175 for adults and from MXN 175 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Embajadores Merida
Hotel Embajadores
Hotel Embajadores Merida
Hotel Embajadores Mérida
Embajadores Mérida
Hotel Embajadores Hotel
Hotel Embajadores Mérida
Hotel Embajadores Hotel Mérida

Hotel Embajadores Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 124 out of 438 reviews
Rating 8 - Good. 132 out of 438 reviews
Rating 6 - Okay. 80 out of 438 reviews
Rating 4 - Poor. 50 out of 438 reviews
Rating 2 - Terrible. 52 out of 438 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alicia Rosalía

Liked: Cleanliness, staff & service, amenities
The room was clean, air conditioning 10 plus, bed was very comfortable, only issue was in the morning we had no hit water and toilet was running all night. Besides that very quite area, safe to walk from downtown.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025
Verified

8/10 Good

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few blocks from all. Great location. Pleasant stay. We spent the day at Progreso Beach and came back to sleep at this property.
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Happy
Stayed 4 nights in Jul 2023
Verified

2/10 Terrible

Jorge

Disliked: Cleanliness, property conditions & facilities
Parking sucks bad ac bad receptionist old towels
Stayed 1 night in May 2024
Verified

4/10 Poor

Roberto

Disliked: Staff & service, property conditions & facilities
Woman at front desk very impolite. Room smelled bad.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Lucrecia

Liked: Amenities
Disliked: Cleanliness, staff & service
Extremely dirty, no solution from the front desk. Some maintenance problems in rooms (leaks, paint) Loud karaoke next door until midnight. Convenient location. I would not stay there again even if the price is good.
Stayed 2 nights in Aug 2022
Verified

2/10 Terrible

Chris

Disliked: Amenities, property conditions & facilities
This hotel is not as represented by the pictures on Expedia. All of the equipment in the gym was nonfunctional, some in pieces on the floor. The curtains in my room had hiles in them, and we're falling off the rods. The elevator did not work for my entire stay, and staff informed me that it had not worked for a long time. Some of the room numbers on the doors we're falling off. The walls in my room had foot prints on them. This hotel needs to be demolished or complete gutted.
Stayed 4 nights in Jan 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service

Demanded bribe / hidden fee

The hotel lacks a good conduct of hospitality and service. The problems started with check in. The front desk attendant would not admit us at check in time. Her reasoning was that the 2 double bed room was booked under my name and not for a second adult. The hotel rules clearly state “Base rate is for 2 guests”. The attendant demanded an extra charge or a bribe to allow both of us to use the 2 double beds. I contacted hotels.com and they made several unsuccessful attempts in several hours to contact the property. I was left without the room I paid for because the hotel would not honor the written rules of their own agreement. Do not book. Hotel Embajadores does not make their guests feel welcome.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel bien ubicado, buen estacionamiento y el personal que resuelve de inmediato cualquier problema. Saludos
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Fernanda

Liked: Cleanliness, staff & service
No servía el agua caliente y al llegar solo nos dieron 2 toallas a pesar de reservar por 3
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

JOSE ARTEMIO

Liked: Cleanliness, staff & service, amenities
La habitación siempre estuvo muy limpia durante nuestra estancia con todas las amenidades y el personal con el que traté de recepción también muy atentos y muy amables
Stayed 6 nights in Feb 2026
Verified

6/10 Okay

Ana Laura

Liked: Cleanliness, staff & service, amenities
El personal muy amable desde que llegas
Stayed 1 night in Feb 2026
Verified

8/10 Good

Edgar Enrique

Liked: Cleanliness, staff & service, amenities
Mi estancia en el Hotel Embajadores fue muy agradable. Es una opción ideal para quienes buscan conocer el corazón de Mérida, especialmente por su excelente ubicación: está a solo unos pasos del barrio de Santiago, lo que facilita mucho salir a cenar o disfrutar de la vida local. ​Aquí lo que más destacó: ​Descanso: Las habitaciones son muy confortables y las camas están en excelente estado, ideales para descansar de verdad. ​Instalaciones: El baño es notablemente amplio y cuenta con agua caliente constante, algo que no siempre se encuentra con tanta facilidad. ​Hospitalidad: El personal es muy amable y servicial, siempre dispuestos a ayudar con una sonrisa. ​El detalle a mejorar: El único punto negativo fue que la alberca se encontraba algo sucia durante mi estancia. Es una lástima porque el área es bonita, pero le faltaba un poco de mantenimiento en ese aspecto. ​A pesa ubicación, lo recomiendo totalmente.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, property conditions & facilities
Desde hace años me hospedo y está bien ubicado y con estacionamiento privado.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Javier

Liked: Cleanliness, staff & service
El personal muy atento pero la habitación 105 que nos fue asignada, el baño tiene una abertura sin cubrir que se presume es de una ventana.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Amandine

Liked: Cleanliness, staff & service
Disliked: Amenities
La piscine n’était pas ouverte La carte de chambre n’a pas fonctionné pendant longtemps L’ascenseur était en panne Les draps étaient mis à l’envers
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sanson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, excepto que cada salida al regreso hay que reactivar las llaves
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Guadalupe

El lugar bueno, pero la recepcionista se porto algo pesada en el check-in, luego presenciamos que estaba peleando con otros huesped del hotel y el ultimo dia queria que desocuparamos la habitacion a las 11.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

rossmery guadalupe

Liked: Cleanliness, property conditions & facilities
Me hospedé 2 noches, desde que llegamos el trato fue amable, sin embargo no se me entregó el control de la TV, (iba con una niña) el cual se les solito en varias ocasiones en una se nos proporcionó pero sin baterías , se les hizo la observación y dijeron q lo arreglarían sin embargo el control nunca llegó, aunado a eso se procedió a limpiar la habitación y la señora no retiró la basura se tuvo que solicitar fuera retirada, así mismo nos abrieron la puerta por un empleado porq según habíamos reportado el aire sin ser cierto, y empleado no tocó la puerta para asegurarse que no había nadie solo fue abierta . El aire acondicionado en óptimas condiciones . El estacionamiento si un poco incómodo sin embargo te lo solucionan.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Arturo Garcia

Fue buena la estancia
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
muy sucio y descuidado
Stayed 1 night in Aug 2025
Verified

6/10 Okay

jose raul

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Merida

Hotel en plena remodelación, solo sirve un contacto eléctrico, el internet terrible, el aire acondicionado apenas funciona, la alberca bien, recepción bien, muy cerca del centro, opciones fuera del hotel para comer ya que no cuenta con restaurant, ni cafetería.
Stayed 1 night in Aug 2025