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Hotel HO Merida

3.5 star property
VIP Access

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Photo gallery for Hotel HO Merida

45-inch flat-screen TV with cable channels, heated floors
Garden view
Outdoor pool, open 9:00 AM to 8:00 PM, pool loungers
Reception
Elite Room | In-room safe, desk, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
calle 62 #515 entre 65 y 67 col. Centro, Mérida, Yuc., 97121
  • Place, Plaza Grande
    ‪5 min walk‬
  • Place, Mérida Cathedral
    ‪5 min walk‬
  • Place, US Visa Applicant Service Center
    ‪6 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

7.8 out of 10
Good
(19 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi, bed sheets

Superior Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Elite Room

Elite Room | In-room safe, desk, free WiFi, bed sheets

Elite Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel HO Merida

An outdoor pool, concierge services and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a garden.
Hotel HO Merida offers 37 accommodations with a safe. 45-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Hotel HO Merida's great location gets high marks from our customers. During your stay, you're just a quick walk from Plaza Grande. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Plaza Grande and a 3-minute drive from Paseo de Montejo
Hotel HO Merida offers its guests an outdoor pool, tour/ticket assistance, and a garden. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Mérida hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 270 for adults and MXN 80 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

More

  • Desk
  • Free local calls
  • Heated floor
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel HO Merida

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 270 for adults and from MXN 80 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel HO
Hotel HO Merida Hotel
Hotel HO Merida Mérida
Hotel HO Merida Hotel Mérida

Hotel HO Merida Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 168 out of 372 reviews
Rating 8 - Good. 96 out of 372 reviews
Rating 6 - Okay. 53 out of 372 reviews
Rating 4 - Poor. 28 out of 372 reviews
Rating 2 - Terrible. 27 out of 372 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Hans

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and quiet. We were located in the back near the pool, a perfect location. Nice off street parking.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Ho is a very pretty hotel. The rooms are basic but clean and comfortable. The pool was a super addition to my 3 night stay. Also, being able to have breakfast there at the hotel in the courtyard especially if you are headed out on an early excursion. Armando really stood out to me as a very pleasant, dedicated employee. Thanks for the great stay!
Courtyard
Second floor hall/balcony
Pretty hallway
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Don’t get me wrong, this hotel is pretty basic. What I loved about it was the location, the building itself, the pool go for a dip after a hot day of walking and most of all, the staff. Isabel at the front desk was wonderful. My compliments to Armando as well for his kindness. Housekeeping, maintenance, the breakfast chef… all the staff was very kind. Thanks for 2 great stays!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Really helpful staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Very quaint boutique hotel. Very inexpensive breakfast. Great parking. Lovely courtyard and small pool area with lounge chairs. Rooms on smallish side but had everything you needed. No glasses, faceclothes or hair dryer. Had a musty odour. But really enjoyed our stay. So close to grand plaza and san Bernito market.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, the Hotel is so close to the Cathedral, the park, food and caffes , and the girl and young man who helped us were so nice and welcoming, I didn’t get their names but was on Sunday 26 when we arrived.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Maria Consuelo

Liked: Cleanliness
Disliked: Amenities
Toom to basic. Need to have more love..
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Pamela

Disliked: Amenities
The girl that checked us in English speaking was wonderful on the Friday afternoon , the girl on desk Saturday morning was very rude and lacking people skills, I would never stay there again , the bed was extremely hard like sleeping on a bed of cement, was not a pleasant experience at all, as far as I’m concerned there was just the one girl that was great the rest need to go to classes on how to treat people
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joel Moreno

Liked: Property conditions & facilities
Excelent place!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Reyes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price and location

Great place near everything
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the city. Reasonable price and very excellent staff. We would stay here again and you should definitely consider staying there too.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Jennifer

The room was very dark. They need another light in there. The bathroom didn't have much hot water, which in all fairness isn't that uncommon for Mexico. And there was no shower curtain so water got on the floor. Also, found a few hairs in the bed. The courtyard was pretty and the front desk girl was very nice. We stayed one night and I think it's fine for a one night stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and good service.
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Silvia

Liked: Cleanliness
The área was good and the kitchen lady
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Camilo

Liked: Cleanliness, amenities, property conditions & facilities
The new rooms are very comfortable and had a minimalist touch. The bed is high quality and AC works perfectly and it is silent. Staff is very friendly and open to accommodate.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location it was in downtown Merida and there were many places to go.
Stayed 4 nights in Jun 2024
Verified

8/10 Good

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice small property. Very Convenient and walkable to city center. Staff was friendly and rooms were clean.
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

ELADIO ZURITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Michael Alan

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was ok.
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mérida is beautiful, and this hotel it’s in the right location walk about distance to the main plaza! And all of it surroundings. Wonderful staff.
Stayed 7 nights in Nov 2024
Verified

4/10 Poor

Karla

Disliked: Staff & service, amenities, property conditions & facilities
Patio was nice.
Stayed 1 night in Oct 2023