Hotel Santa Lucía

2.5 star property

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Photo gallery for Hotel Santa Lucía

Property entrance
Reception
Standard Triple Room | View from room
Basic Double Room | Free WiFi, bed sheets
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
508 Calle 55, Centro, Mérida, YUC, 97000
  • Parque Santa Lucía
    ‪2 min walk‬
  • Mérida Cathedral
    ‪7 min walk‬
  • U.S. Consulate Merida
    ‪3 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪9 min drive‬

Room options

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Basic Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Triple Room

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

Standard Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hotel Santa Lucía

Hotel with free parking, a short walk to Mérida Cathedral
This smoke-free hotel features an outdoor pool, a 24-hour front desk and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Hotel Santa Lucía offers 20 air-conditioned accommodations, with a ceiling fan. LCD televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hotel Santa Lucía. During your stay, you're just a quick walk from Mérida Cathedral. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance
  • Within a 10-minute walk of Mérida Cathedral and Paseo de Montejo
As a guest of Hotel Santa Lucía, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This Mérida hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: MXN 120 for adults and MXN 120 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 120 for adults and from MXN 120 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Santa Lucía Hotel
Hotel Santa Lucía Mérida
Hotel Santa Lucía Hotel Mérida

Hotel Santa Lucía Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 145 out of 297 reviews
Rating 8 - Good. 82 out of 297 reviews
Rating 6 - Okay. 43 out of 297 reviews
Rating 4 - Poor. 13 out of 297 reviews
Rating 2 - Terrible. 14 out of 297 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service
We found this hotel to be entirety adequate for our stay. It's an older property with small rooms and minimal furnishings and amenities. Some reviews will be less than glowing because some people will have expectations of a Ritz experience for a Motel 6 budget. You won't find that here, but if you are looking for a clean, safe, not always totally quiet room to rest after a day of exploring for a very reasonable price, this properly is entirely suitable. I've paid $150 per night for rooms no where near as good as this hotel. Come with the right attitude and you will love your stay.
Stayed 4 nights in Feb 2025

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was superb. The facilities were fine, and the staff was very friendly and helpful
Stayed 3 nights in Feb 2025

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people run this hotel , The rooms are a little crowded but makes up for it through the staff and location, Will Gladly stay here again
Stayed 2 nights in Feb 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at alot of different hotels here in Merida, Hotel Santa Lucia is my favorite, it is super clean,very quiet in the hotel, surprisingly because it is in a very touristy area. Close to everything one would need. All staff are very friendly and helpful. The pool is a nice size, also very clean. Prices are fantastic, I have no idea why its only rated as 1 star, I am fussy about quiet, cleanliness and the place is sparkling clean. Lots of high end restaurants right next door in the Santa Lucia Park. Love it ❤️
Stayed 7 nights in Jan 2025

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel, I am planning to visit again in two more months!
Stayed 1 night in Jan 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff. Clean, convenient.
Stayed 9 nights in Jan 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Roger

Disliked: Property conditions & facilities
The room I stayed in has been badly neglected and needed a lot of maintenance.
Stayed 1 night in Dec 2024

10/10 Excellent

Pablo

Stayed 1 night in Oct 2024

8/10 Good

arash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

ISMAEL

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service
Stayed 1 night in Nov 2024

6/10 Okay

Tricia

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 5 nights in Sep 2024

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lively BASIC hotel I’ve stayed at for over 40 years. It is not luxurious but neither is it on the order of a youth hostel. It is clean, safe, quiet, and for those wanting the action of the center of town, close to many touristy spots as well as the various plazas and parks featuring presentations of Merida’s culture;dancing, music, etc. A short walk to Paseo de Montejo, a broad lovely avenue with eateries, horse-drawn carriages, etc. Great staff who are helpful in resolving whatever issue you might have. And the price is more than right.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lynne

I have stayed here multiple times. The reception staff is always friendly and helpful. Same with the cleaning staff. The pool area has improved and looks great with a coat of paint. This is not a luxury hotel and the price reflects that. But it is clean, quiet, safe, and in a great area near the colonial center of Merida, a few blocks walk to Paseo de Montejo, 1/2 block from a busier street where one can find taxis. Restaurants abound and across the street is Parque Santa Lucia with evening ambiance, restaurants, and Thursday night music performances. I will definitely stay again if I’m Mérida.
Stayed 1 night in Aug 2024

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean, quiet enough, safe, economical. I’ve stayed here for years.
Stayed 1 night in Aug 2024

6/10 Okay

SAUL

Disliked: Cleanliness, property conditions & facilities
Muy basico. Algo descuidado
Stayed 1 night in Aug 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Sion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
The entire stay was great. Everything was accessible. The Hotel was cute and clean. The staff was very friendly and helpful at all times. Overall, it was an awesome experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Economical for the location. The hotel is in the heart of the tourism. Our room was very clean. Unfortunately we didn't get to enjoy the pool. It was raining everyday. But the pool looked clean and welcoming. The hotel is walking distance to Paseo de Montejo, Centro and Mercado Lucas de Galvez. The staff was very friendly and helpful at all times. Overall, I rate it 5 stars.
Stayed 4 nights in Jun 2024