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Residence Inn by Marriott Merida

3.0 star property
VIP Access

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Studio, 2 Queen Beds, Non Smoking, City View | 1 bedroom, in-room safe, laptop workspace, blackout curtains
Studio, 2 Queen Beds, Non Smoking, City View | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • Kitchen
  • Housekeeping

Explore the area

Map
Calle 3-A No 272 X 20 A, Colonia Xcumpich, Mérida, YUC, 97204
  • Plaza Galerias Mall
    ‪3 min walk‬
  • Yucatán Siglo XXI Convention Center
    ‪10 min walk‬
  • Paseo de Montejo
    ‪18 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio, 2 Queen Beds, Non Smoking, City View

Studio, 2 Queen Beds, Non Smoking, City View | 1 bedroom, in-room safe, laptop workspace, blackout curtains

Studio, 2 Queen Beds, Non Smoking, City View

9.6 out of 10
Exceptional
(55 reviews)
  • 54.6 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking, City View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Studio, 1 King Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(51 reviews)
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, City View

1 bedroom, in-room safe, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed, Non Smoking, City View

9.4 out of 10
Exceptional
(82 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Merida

Hotel with free breakfast, near Paseo de Montejo
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a rooftop terrace. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a 24-hour business centre, a conference centre and laundry facilities are on-site. Housekeeping is available on request.
Residence Inn by Marriott Merida offers 151 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and includes dining tables and kitchen islands. 55-inch flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Mérida hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the shopping around Residence Inn by Marriott Merida. During your stay, you're just a quick walk from Plaza Galerias Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include free food shopping service, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by foot from Yucatán Siglo XXI Convention Center and a 3-minute drive from Paseo de Montejo
  • Free local-area and shopping centre shuttle service
  • Cats and dogs welcome for a fee
Residence Inn by Marriott Merida offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 2 meeting rooms. Free breakfast is served daily. An area shuttle within 10 kilometres and A shopping centre shuttle are free. A rooftop terrace, multilingual staff, and laundry facilities are also featured at Residence Inn by Marriott Merida. The hotel can provide a complimentary food/drink shopping service and wedding services. Free self parking is available.

This 3-star Mérida hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (60 centimetre high)
  • Handrails in stairways (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (125 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 23 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 23 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence INN Merida
By Marriott Merida Merida
Residence Inn by Marriott Merida Hotel
Residence Inn by Marriott Merida Mérida
Residence Inn by Marriott Merida Hotel Mérida

Residence Inn by Marriott Merida Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 808 out of 1083 reviews
Rating 8 - Good. 178 out of 1083 reviews
Rating 6 - Okay. 52 out of 1083 reviews
Rating 4 - Poor. 26 out of 1083 reviews
Rating 2 - Terrible. 19 out of 1083 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2025

4/10 Poor

Juan C

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Baja calidad en la atención

Cada día estás más mal el servicio. El señor Naum e malas ganas en la recepción y groseros en general. No cumplen con la bienvenida en el tema VIP que ofrecen en . Total muy mal por Marriott
Stayed 1 night in Apr 2025

4/10 Poor

Juan C

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Juan-Carlos, Katy

Stayed 1 night in Mar 2025

10/10 Excellent

Abraham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
El aire acondicionado, en la última noche se bloqueó después de las 00:00 hrs y ya no se podía modificar, por lo que la sensación de calor no era cómoda.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jerry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience in this hotel was great!! Would definitely consider staying here again
Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The 20 to 25 minute ride to the hotel from the Centro is worth the ride. You’ll pass through many streets and make mental notes on where to come back to explore. The hotel room has a beautiful view of the city and the friendly staff made my stay even better.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Felipe Miguel

Stayed 3 nights in Mar 2025

8/10 Good

Manuel, McKinney

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I am kind of disappointed from my last stay. Every time I go back there, they management cut down something. Only a couple of bottle water for the whole stay??? Also there was no hot water in the shower. Other than that it's okay for a couple of days.
Stayed 1 night in Mar 2025

10/10 Excellent

Efrain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Taejron

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area, walking distance to the Shopping Mall, great staff, familiar hotel layout as my other Residence Inn by Marriott.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staff, food was good, I recommend
Stayed 18 nights in Feb 2025

10/10 Excellent

HARRY, Spanish Lookout

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New hotel, good location, good breakfast
Stayed 3 nights in Mar 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable with great staff!
Stayed 14 nights in Feb 2025

10/10 Excellent

Carol Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was unbelievably kind and helpful. If we didn’t have something we called the front desk and received it within minutes.The pool was very nice. Breakfast was delicious.
Stayed 14 nights in Feb 2025

10/10 Excellent

Diego, Monterrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service from the staff.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cecille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will choose the same hotel to stay in for next vacation
Stayed 6 nights in Feb 2025

10/10 Excellent

Carmen Milagros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i always have a good experinece at marriot properties. brand is well maintained. i loved the room interiors and really enjoyed the room. service was fabulous, except for checkin where i was told that the laundry room is in the basement (there wasnt any, it was on the ground floor). Awesome as well to have 24/7 laundry service. on check out i forgot a couple of items, and i was able to retrieve them a couple of days later, they werent stolen! Thank you Marriott for making my stay so pleasant. only thing that could improve is the emf radiation (registered very high all over the room) and the lack of dish rack.
Stayed 13 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant property with all the amenities at a reasonable price. Friendly, attentive staff. In an upscale part of town, so the central district isn’t within walking distance.
Stayed 5 nights in Feb 2025

8/10 Good

Pablo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Residences Inn by Marriott has all the essential needs when you’re traveling for business, but it may not be the best choice if you’re in Mérida for tourism as it’s too far from the main attractions. To start with, I reserved a room with city view and I got a ground floor room facing a wall. The room was big, with a little kitchenette; the bed was comfortable and the bathroom was spacious. However, there were some silly design blunders. For example, the safe box was so high that only a ver tall person could reach. Also, the toilet paper dispenser was right underneath the towel hanger, so after taking a shower and hanging the towel, the toilet paper ended up hidden under the towel. There was a shampoo and conditioner dispenser in the shower, but the shampoo bottle was empty. Also, I didn’t get hot water the first two days. Breakfast was good in general, but if you got in near closing time (10 AM) chances were that some food items were no longer available
Stayed 4 nights in Feb 2025

10/10 Excellent

ADRIENNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Adivina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the pool area on the roof and bathrooms everywhere which were clean
Stayed 10 nights in Feb 2025