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Capitalia Palacio Polanco

4.0 star property
VIP Access

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Terrace/patio
Deluxe Apartment, 2 Bedrooms, Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding
Reception
Comfort Apartment, Balcony, Ground Floor | Private kitchen | Full-sized fridge, microwave, espresso maker, coffee/tea maker
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Washer
  • 24/7 front desk
  • Outdoor space
  • Kitchen
  • Free WiFi

Explore the area

View in a map
1410 Av. Homero Polanco II Sección, Mexico City, CDMX, 11530
  • Place, Antara Polanco
    ‪3 min walk‬
  • Place, Soumaya Museum
    ‪10 min walk‬
  • Place, Auditorio Nacional
    ‪2 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | 1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Apartment, 1 Bedroom

  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony

Deluxe Apartment, 2 Bedrooms, Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Apartment, 2 Bedrooms, Balcony

  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Comfort Apartment, Balcony, Ground Floor

Comfort Apartment, Balcony, Ground Floor | 1 bedroom, Egyptian cotton sheets, premium bedding

Comfort Apartment, Balcony, Ground Floor

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Capitalia Palacio Polanco

Apartment with a 24-hour front desk, a short walk to Antara Polanco
Laundry facilities, a 24-hour front desk and a picnic area are available at this smoke-free apartment building. WiFi in public areas is free. Each apartment boasts a heated floor (bathroom) and offers free WiFi and a kitchen. Guests will appreciate conveniences, such as a washing machine and a dining area, while a Smart TV with cable channels and Netflix provide a bit of entertainment.
Capitalia Palacio Polanco offers 12 air-conditioned accommodations with espresso makers and coffee/tea makers. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes dining tables. Beds feature Egyptian cotton sheets and premium bedding. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Mexico City apartment provides complimentary wireless Internet access. 40-inch Smart televisions come with cable channels and Netflix. Additionally, rooms include an iron/ironing board and portable fans.

During your stay at Capitalia Palacio Polanco, you're just a quick walk from Antara Polanco. Features include free WiFi in public areas, plus laundry facilities and coworking space. This upmarket apartment building has 12 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washing machine and a balcony or patio
  • Free WiFi
  • Amenities include laundry facilities, a lift and co-working space
  • 7 minutes by foot from Antara Polanco and a 2-minute drive from Paseo de la Reforma
Capitalia Palacio Polanco offers its guests a picnic area, laundry facilities, and a lift. WiFi is free in public spaces.

This 4-star Mexico City apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Baby bath
  • Baby monitor

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Paper towels
  • Toaster
  • Toaster oven

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 40-inch Smart TV with cable channels
  • Games
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony/patio
  • Picnic area

Laundry

  • Laundry facilities
  • Washing machine

Work spaces

  • Coworking space

Comfort

  • Air conditioning
  • Portable fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Ceiling hoist
  • In-room accessibility
  • Lever door handles
  • Lift (150 centimetre wide door)
  • Tile flooring in room
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Electrical adapters
  • Iron/ironing board
  • Luggage storage
  • Phone

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Check-out instructions

The host requires you to complete the following before checking out:
Remove personal items
Turn off the lights and lock the doors

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Capitalia Palacio Polanco

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Capitalia Apartments Homero
Capitalia Luxury Apartments Homero
Capitalia -Luxury Apartments - Homero Apartment
Capitalia -Luxury Apartments - Homero Mexico City
Capitalia -Luxury Apartments - Homero Apartment Mexico City

Reviews

Capitalia Palacio Polanco Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 17 out of 25 reviews
Rating 8 - Good. 4 out of 25 reviews
Rating 6 - Okay. 3 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

Reviews

6/10 Okay

Paula

Travelled with family
Disliked: Cleanliness, amenities
The location! Close to shopping malls, groceries, pharmacies
Stayed 5 nights in Nov 2024

6/10 Okay

Maria

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was small - rooms were small, we could hear the outdoor street every night so it was noisy - the windows were not equipped for the area. The bathrooms were unusually small and uncomfortable to get into and out - (5,7 - 156lbs) and still felt uncomfortable. Would probably not reserve again unless I had to.
Stayed 3 nights in Nov 2024

10/10 Excellent

Juanita

Liked: Cleanliness, room comfort
Good stay. Good location. Would had wanted house keeping to check in to see if we had clean towels & TP, had to go to front desk and request.
Stayed 4 nights in Sep 2024

10/10 Excellent

Alejandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the location! Also loved how comfortable was for us as a couple, liked an apartament where I can live in
Stayed 2 nights in Sep 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excelente lugar y cuidado a los detalles
Stayed 1 night in Aug 2024

10/10 Excellent

Alondra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved this hotel. It was small, but had everything we needed. The only bad park was lack of parking. There was a parking lot nearby, but not on campus.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Ana

Stayed 4 nights in Apr 2024

8/10 Good

Irma Ivett

Stayed 3 nights in Mar 2025

10/10 Excellent

Ulises Gabriel

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Carlos

Disliked: Cleanliness
No me gustó perdón pero no
Stayed 4 nights in Feb 2025

10/10 Excellent

Karen Monserrat, Chetumal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Un poco de ruido de la calle
Stayed 2 nights in Jan 2025

10/10 Excellent

THANIA GUADALUPE

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Karla

Liked: Cleanliness, property conditions & facilities
Muy recomendable, excelente lugar cuenta con todo los servicios, no hubo fallas. Para los que buscan un lugar cerca del Auditorio Nacional si está padre el lugar solo que un poco retirado caminando son como 25 minutos solo les recomiendo salir con tiempo
Stayed 1 night in Nov 2024

4/10 Poor

Carlos Eduardo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Yo quedé decepcionado de la propiedad. Aunque la habitación estaba cómoda, pese a que no tenía tapa el lavabo, el ruido de la callé era muy alto y nos dejaba dormir bien. Seguramente tan fácil como escuchábamos las conversaciones también nos escuchaban a nosotros. La llave de combinación no es amigable y la TV es muy difícil de operar y no tiene tv abierta o de cable. Es un lugar caro para lo que se recibe. Lo peor fue el trato del vigilante y encargado Andy Rodríguez. En el buscador de Expedia me decían que había estacionamiento, pero este es en la calle o en estacionamientos cercanos por 5 USD al día. Cuando le pregunté por el estacionamiento exterior, me dijo que no sabía y que el sólo era un vigilante. Que le preguntara a mi buscador algo ridículo de hacer en la noche y que Expedia seguramente ignora. Cuando le dije que los iba a evaluar mal me dijo que estaba bien y en actitud condescendiente me repitió que hiciera lo que quisiera. Le insistí. Misma respuesta. Yo estaba molesto desde el principio y el no hizo más que empeorar las cosas. Me he hospedado en cientos de lugares y nunca vi a una persona encargada tan poco empática e indiferente. Al borde de ser grosero. Poniéndose a la defensiva y desinteresado por mi problemática o mi impresión de él o del lugar. Pasé un muy mal tiempo con él. En definitiva, no recomiendo que se hospeden en un lugar así.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sin duda; regresaría a capitalia y lo recomendaría muchísimos; es pequeño el depto; pero tiene todo lo necesario para tener una estancia excelente ; todo es increíble en Capitalia

8/10 Good

Blanca P

Travelled with family
Liked: Cleanliness, room comfort
El lugar está muy lindo , la ubicación perfecta , muy limpio , buenas sabanas y toallas , la atención del chico en recepción muy amable , faltó el agua pero de inmediato lo solucionaron.
Stayed 2 nights in Apr 2024