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Casa Castillo

3.0 star property

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Reception
Premium Double Room | In-room safe, laptop workspace, iron/ironing board, free WiFi
Deluxe Apartment | In-room safe, laptop workspace, iron/ironing board, free WiFi
Lobby sitting area
In-room safe, laptop workspace, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
16 Curie Anzures, Mexico City, CDMX, 11590
  • Place, Avenida Presidente Masaryk
    ‪5 min walk‬
  • Place, Paseo de la Reforma
    ‪7 min walk‬
  • Place, Chapultepec Park
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Classic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Comfort Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Grand Triple Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Grand Triple Room

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double Room

Premium Double Room | In-room safe, laptop workspace, iron/ironing board, free WiFi

Premium Double Room

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Apartment

  • 2 bedrooms
  • Sleeps 4
  • 3 Queen Beds
  • Free Wi-Fi

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About this property

Casa Castillo

A 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free hotel. Housekeeping is available on request.
Casa Castillo offers 14 accommodations with espresso makers and a safe. 45-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes and hairdryers. This Mexico City hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on request and change of towels can be requested.

During your stay at Casa Castillo, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas is available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Within a 10-minute walk of Paseo de la Reforma and Avenida Presidente Masaryk
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
WiFi is free in public spaces.

This 3-star Mexico City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children's books
  • Children's games
  • In-room microwave
  • Mini-fridge
  • Stroller

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Accessible shuttle
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Espresso maker
  • Microwave
  • Mini-fridge
  • Paper towels

More

  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Pets: MXN 400 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 222 per accommodation, per night (varies based on the length of stay).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 400 per pet, per stay
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: MXN 222 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Casa Castillo Hotel
Casa Castillo Mexico City
Casa Castillo Hotel Mexico City

Casa Castillo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 85 out of 117 reviews
Rating 8 - Good. 17 out of 117 reviews
Rating 6 - Okay. 8 out of 117 reviews
Rating 4 - Poor. 3 out of 117 reviews
Rating 2 - Terrible. 4 out of 117 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

zaid

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and chic, staff were amazing and welcoming
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful place to stay! Loved everything!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

igor

Liked: Cleanliness, amenities
Great place to stay in Mexico City for a few days
Stayed 2 nights in May 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area, nice hotel and excellent staff
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay.
Stayed 7 nights in Jun 2024
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better accessibility to a hot shower.
Stayed 8 nights in Jul 2025
Verified

8/10 Good

Abiola

Liked: Cleanliness, amenities, property conditions & facilities
Casa Castillo is great if looking for a budget hotel in the heart of Mexico City. It was perfect for my stay.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very comfortable and the property is beautiful.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Alejandro A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Acapulco apartment which has 3 bedrooms, two bathrooms, kitchen, sofa, dining table. Hotel is very clean, staff is very courteous and the hotel is very well located to move around easily. I fully recommend it. My family had a wonderful stay.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and respectful
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, small but with all we needed. Minutes away from Museum and Chapultepec park.
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Alberto

Liked: Cleanliness
Pros: - The location is great, the best feature of this place. - Room was clean and tidy. - Bed was ok - Staff was helpful. - The room has good size, and decoration is nice. Cons: - The room I got was in a street corner and the outside noise did not let me sleep. The hotel warned me about that a couple of hours before I checked in, saying that the room was cheap because of that, which disappointed me, since I would haven't booked this room if I knew the noise was that bad. Honestly, they should not even offer that room, the outside noise was as if you were sleeping in the street. And the curtains do not block completely the outside street light. - The bathroom was too small, the door hit the furniture to open it, between the toilet seat and the front wall was like 30 cms, very uncomfortable to use. - Pillows were not of good quality, combined with the outside noise, made me had a terrible night, couldn't rest.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Melanie

Liked: Staff & service, property conditions & facilities
The hotel is pretty. Very noisy, you can hear everything outside your room.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy facing a main street, location was good for our needs, neighbourhood was great, room was great but small
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
friendly sraff
Stayed 6 nights in Nov 2024
Verified

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy at night, my aparment was facing Leibnitz street due to the suppliers of a big hotel Camino Real and Leibnitz street is the back door of that hotel. The other issue was the apartment was on a third floor with no elevator and one of my kids with a leg sports injury it was complicated to get up and down of the apartment. We like the location, decorations, cleanness and attention of the security staff cause there is no lobby at all we only saw cleaning personal and security staff.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Carlos

Excelent
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Mildred

Nice
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

ALLAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room and the staff, in particular, Juan Carlos. The room had an espresso machine, mini refrigerator and an induction cooktop. Plus dishes and silverware if needed. The room was like new and very clean, the staff was attentive and location was great for me. I would stay there again for sure.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, staff were so friendly and helpful. Bed and pillows were very comfortable. Easy access to everything. Would definitely stay there again. Was very charming. Only one complaint, water truck across the street was so noisy everyday!!
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is extremely safe- ring bell to enter and no keys for room doors. You have a code. It’s very clean for an older hotel- even the hanging lamps were dusted ! The staff was very friendly and helpful- let us check in early, watched our luggage both before checking in and the day we checked out. Definitely is worth way more than we were charged- great job all around!!!
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
A great building, nicely curated inside. However our room had a lot of street noise & could use better black-out curtains. Bed was small and room lacked enough pillows. Front desk was manned by security guard who was mildly helpful when requested water bittle for 2nd night.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Jean-Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Perfect little hotel with fatal flaw

This is the perfect little hotel except for one fatal issue: It is located directly across the street from the loading docks of a major hotel/conference center. Trucks with idling engines, refrigeration units, etc. are backing into the bays at all hours of the night. It’s loud non-stop. I could not sleep well for three nights. Too bad because the staff is very nice and accomodating, the hotel itself is great and the location very good, otherwise, wedged between Reforma and Polanco.
Stayed 3 nights in Feb 2024