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Casa Polanco Hotel Boutique

5.0 star property
VIP Access

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Photo gallery for Casa Polanco Hotel Boutique

Interior entrance
Creator video - submitted by Nathaly Khoury
Premier Park View | View from room
Premier Park View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Terrace/patio

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Room service
  • Air conditioning
  • Breakfast included
  • Housekeeping

Explore the area

View in a map
84 Luis G. Urbina Polanco III Sección, Mexico City, CDMX, 11540
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Parque Zoologico de Chapultepec
    ‪12 min walk‬
  • Place, Angel of Independence Monument
    ‪4 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Double Patio View

Premier Double Patio View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premier Double Patio View

  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe King Size

Deluxe King Size | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe King Size

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Grand Suite

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Polanco

Suite Polanco | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite Polanco

  • 50 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Park View

Premier Park View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premier Park View

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Lincoln

Suite Lincoln | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite Lincoln

  • 64 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Anatole

Suite Anatole | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite Anatole

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Patio View

Premier Patio View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premier Patio View

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Casa Polanco Hotel Boutique

Colonial hotel with free breakfast and free valet parking
A restaurant, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include a rooftop terrace, coffee/tea in a common area and spa services. Change of towels is available on request
Casa Polanco Hotel Boutique offers 19 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Casa Polanco Hotel Boutique, you're just a quick walk from Paseo de la Reforma. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free valet parking
  • Enjoy a bite to eat at the restaurant
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Just a 3-minute walk from Avenida Presidente Masaryk and 6 minutes on foot from Chapultepec Park
  • Airport and bus station shuttle shuttle service available for a fee
Casa Polanco Hotel Boutique offers its guests a 24-hour fitness centre and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and a library are also featured at the luxury Casa Polanco Hotel Boutique. An airport shuttle (available 24 hours) and a bus station shuttle are available for a fee. Free valet parking is available. A complete renovation of Casa Polanco Hotel Boutique was completed in June 2022.

This Colonial Mexico City hotel is smoke free.

Guests are served a free full breakfast daily from 8:00 AM to 11:00 AM.
La Veranda – This restaurant serves breakfast, lunch and dinner. Happy hour is offered.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • La Veranda

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Free bicycle rentals
  • Library

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • No lift
  • Smooth flooring in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Colonial architecture
  • Communal living room
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - June 2022
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 130.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 70 (one-way), (up to 18 years old)
  • Rollaway bed fee: USD 130.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Casa Polanco Hotel Boutique offers transfers from the bus station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Polanco
Casa Polanco Mexico City
Casa Polanco Hotel Boutique Hotel
Casa Polanco Hotel Boutique Mexico City
Casa Polanco Hotel Boutique Hotel Mexico City