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Hotel Del Prado

3.0 star property
VIP Access

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Photo gallery for Hotel Del Prado

Reception
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Standard Room, 1 King Bed, City View | Down duvets, in-room safe, desk, blackout curtains
Front of property
Breakfast, lunch, dinner and brunch served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
Av Marina Nacional 399, Mexico City, CDMX, 11300
  • Place, Paseo de la Reforma
    ‪17 min walk‬
  • Place, U.S. Embassy
    ‪17 min walk‬
  • Place, Angel of Independence Monument
    ‪17 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪26 min drive‬
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Double Beds, City View

Standard Room, 2 Double Beds, City View | Down duvets, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(19 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | Down duvets, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, City View

7.4 out of 10
Good
(16 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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Front of property
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About this property

Hotel Del Prado

This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a conference centre, a coffee shop/cafe and self parking.
Hotel Del Prado offers 357 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 32-inch LCD televisions come with premium cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Mexico City hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Del Prado. During your stay, you'll be connected to a shopping centre and just a quick walk from Pemex Executive Tower. You'll find features such as free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Paseo de la Reforma and a few minutes from Angel of Independence Monument
  • Airport drop-off shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel Del Prado. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Mexico City hotel.

The hotel hosts a free manager's reception on selected days.
El Cafe – This brasserie serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Secured, covered parking on site (MXN 90 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 380 to 420 for adults and MXN 180 to 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • El Cafe

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: MXN 925

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 1 PM

Late check-out subject to availability

Late check-out fee: MXN 925

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Del Prado

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 600.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 380 to 420 for adults and MXN 180 to 250 for children
  • Airport shuttle fee: MXN 350 per vehicle (maximum occupancy 4)
  • Covered self-parking fee: MXN 90 per day
  • Early check-in fee: MXN 925 (subject to availability)
  • Late check-out fee: MXN 925 (subject to availability)
  • Rollaway bed fee: MXN 600.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Del Prado offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Del Prado Hotel

Del Prado Hotel Mexico City

Del Prado Mexico City

Prado Hotel Mexico City

Prado Mexico City

Del Prado Hotel

Hotel Del Prado Hotel

Hotel Del Prado Mexico City

Hotel Del Prado Hotel Mexico City

Hotel Del Prado Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 435 out of 906 reviews
Rating 8 - Good. 242 out of 906 reviews
Rating 6 - Okay. 137 out of 906 reviews
Rating 4 - Poor. 49 out of 906 reviews
Rating 2 - Terrible. 43 out of 906 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
The staff was really nice.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Douglas Ernesto

Liked: Cleanliness, amenities, property conditions & facilities
Staff is very helpful , clean hotel ,perfect location.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Savi

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Viridiana

Liked: Cleanliness
Definitely stay here on my next trip
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
everything was awasome
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for couple of days stay.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Diego Alejandro

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Leticia

Liked: Amenities
Todo excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, really clean and the staff amaizing!!!!
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

JEZREEL

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, we have used this hotel for 10+ years straight, the rooms are old but it is clean and their hotel staff is very polite and will go out of their wat to make you feel welcome and appreciated. We will come back next year.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

jose juvencio

Liked: Staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing Hotel ,rooms are super big,it will be perfect if rooms have a small refrigerator.
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing ,they let us check in early and check out 2 hours late ;)
Stayed 7 nights in Oct 2023
Verified

10/10 Excellent

German

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and courteous service
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Elio

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, room comfort
Genial
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Braulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities
Excellent staff and good location. Gave only 4 stars because the water pressure was weird and we had to change rooms on the last night of our stay due to a water leak and in that second room the a/c unit was not working properly. Fortunately it was a cool night and we didn’t need a/c to cool down the room
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

.

Excelente!
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Rocio

Liked: Staff & service
Disliked: Property conditions & facilities
I’m speaking on the room itself. It was old, the shower smelled of sewer when it was on. Room was very basic, needs remodeling. Hotel is on a Main Street. I didn’t eat there or went inside the mall. I think most people would like the restaurant and mall attached. The food did smell delicious though. For my preference, I would not stay there again.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

HECTOR

Liked: Cleanliness
The property is old, which I knew, but the rooms have not been renovated in a while. The room space is very good. the staff did not allowed me to check in early even when there were rooms available, the reason was because I reserved in Expedia and not directly in the hotel...
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Jennie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff didn't study hotel amd tourism and dont know how to treat people and the first room I was sent to had mold on the shower head it was very dirty and disgusting
Stayed 3 nights in Jul 2024