Hotel Gillow

3.5 star property

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Photo gallery for Hotel Gillow

Restaurant
Front of property
Single Room | Free WiFi, bed sheets
Interior detail
Hallway

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
Isabel la católica 17, Col Centro Histórico, Del. Cuauhtémoc, Mexico City, CDMX, 06000
  • Place, Metropolitan Cathedral
    ‪3 min walk‬
  • Place, Zócalo
    ‪5 min walk‬
  • Place, Palacio de Bellas Artes
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Single Room

7.8 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Double Room Single Use

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Double Room

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Triple Room

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds
  • Free Wi-Fi

Basic Suite

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Gillow

Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, a 24-hour front desk and a computer station.
Hotel Gillow offers 103 accommodations with a hairdryer. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers. This Mexico City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Gillow. During your stay, you're just a quick walk from Zócalo. You'll find features such as free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include free food shopping service, tour or ticket assistance and a porter
  • Within a 10-minute walk of Zócalo and Palacio de Bellas Artes
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Hotel Gillow also features tour/ticket assistance, coffee/tea in common area, and a complimentary food/drink shopping service. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Mexico City hotel.

The hotel hosts a free manager's reception daily.
La Capilla – On-site family restaurant.
La Monxa – On-site bar. Open daily.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Full breakfast available for a fee 7:00 AM to noon on weekdays and 8:00 AM to noon on weekends; MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of MXN 145

Restaurants on site

  • La Capilla
  • La Monxa

Family friendly

  • Changing table
  • High chair

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • Built in 1875
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 150 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 650 per vehicle (one-way, maximum occupancy 4)
  • Hosted evening meal: MXN 145

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Hotel Gillow offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Gillow Hotel
Hotel Gillow Mexico City
Hotel Gillow Hotel Mexico City

Hotel Gillow Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 198 out of 367 reviews
Rating 8 - Good. 98 out of 367 reviews
Rating 6 - Okay. 42 out of 367 reviews
Rating 4 - Poor. 18 out of 367 reviews
Rating 2 - Terrible. 11 out of 367 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities
Staff was great and location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Paola

Liked: Cleanliness, property conditions & facilities
The hotel was in great location and the staff was super friendly. Would definitely stay here again.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Antoine

Liked: Cleanliness, amenities, property conditions & facilities
The room was fine, courteous staff and perfect location.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Melissa

Staff was very nice and helpful. Restaurant needs food taste & options, exterior presentation needs attention.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Brenda Liliana Rocha

Liked: Cleanliness, staff & service
Perfect area to be near city center
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Gianni

Liked: Property conditions & facilities
Ask for a room on the 6th floor with a balcony you won’t regret it. Room 603 is where we stayed and we had a blast on the balcony. Everyone was friendly and it was very safe.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in a great location and the staff were very helpful. I would stay at the hotel again in the future.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

maria angelica

Liked: Cleanliness, amenities
The breakfast was fantastic, lots of food
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Roopa

Liked: Cleanliness, amenities, property conditions & facilities
Spotless, spacious room and helpful staff made this a great place for my 4-day stay as a solo first-timer in CDMX. Plus the location can't be beat. Close to everything important for tourists. I would stay again and will recommend it to couples, families and singles.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Lucero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it Loved the view and staff The convenience and closeness to el zocalo Would definitely stay here again
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

DAVID JUAN

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staffs excellent location very clean rooms thanks
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jeffrey E

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious and clean. Dated but perfectly comfortable.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location. Room was smaller then expected but it was clean and stayed cool.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite hotel in old, beautiful downtown. I love this historical building, part of the first Jesuit monastery in Mexico City
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Herminia

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely worth my stay 😍 
Stayed 1 night in Mar 2025
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities
Staff was very good
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Micah

Liked: Cleanliness, property conditions & facilities
The air conditioning unit did not seem to work. However, the staff was friendly, and I appreciated the complementary purified water.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a lot of history in downtown
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Peter Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect localization, good breakfast
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday party

Amazing place, clean, professional staff.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
We only spent a short night between flights and it was great.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place
Stayed 5 nights in Feb 2024