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Krystal Grand Suites Insurgentes

4.0 star property
VIP Access

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Photo gallery for Krystal Grand Suites Insurgentes

Front of property – evening/night
Down duvets, in-room safe, individually furnished, desk
Daily cooked-to-order breakfast (MXN 299 per person)
Restaurant
Down duvets, in-room safe, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

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Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020
  • Place, Avenida Insurgentes
    ‪1 min walk‬
  • Place, Centro Coyoacan
    ‪5 min drive‬
  • Place, Frida Kahlo Museum
    ‪8 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Suite Single

Executive Suite Single | Down duvets, in-room safe, individually furnished, desk

Executive Suite Single

9.2 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite Double

Down duvets, in-room safe, individually furnished, desk

Executive Suite Double

9.4 out of 10
Exceptional
(65 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 40-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Down duvets, in-room safe, individually furnished, desk

Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for VIP Suite

Down duvets, in-room safe, individually furnished, desk

VIP Suite

9.4 out of 10
Exceptional
(9 reviews)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Down duvets, in-room safe, individually furnished, desk

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Krystal Grand Suites Insurgentes

Hotel with a restaurant, near Manacar Tower
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and coffee/tea in a common area. Housekeeping is available on request.
Krystal Grand Suites Insurgentes offers 150 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature down duvets. 40-inch flat-screen televisions come with cable channels. Accommodation at this 4-star hotel has kitchenettes with microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Krystal Grand Suites Insurgentes. During your stay, you're just a quick walk from Avenida Insurgentes. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Centro Coyoacan and a few minutes from Manacar Tower
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre, 3 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 70 square feet (7 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Krystal Grand Suites Insurgentes. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to noon.
Krystal Grand Suites Insurgentes has a restaurant on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered valet parking on site (MXN 185 per night)
  • Covered extended parking on site (MXN 185 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 299 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 70 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Grab bar in shower (80 centimetre high)
  • Grab bar near toilet (60 centimetre high)
  • Hand-held showerhead
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 299 per person
  • Airport shuttle fee: MXN 350 per vehicle (one-way)
  • Valet parking fee: MXN 185 per night
  • Covered extended parking fee: MXN 185 per night
  • Pet fee: MXN 600 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Krystal Grand Suites Insurgentes offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Krystal Grand Insurgentes Sur Hotel Mexico City
Krystal Grand Insurgentes Sur Hotel
Krystal Grand Insurgentes Sur Mexico City
Krystal Insurgentes Sur Hotel
Krystal Suites Insurgentes
Krystal Grand Insurgentes Sur
Krystal Grand Suites Insurgentes Hotel
Krystal Grand Suites Insurgentes Mexico City
Krystal Grand Suites Insurgentes Hotel Mexico City

Krystal Grand Suites Insurgentes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 983 out of 1389 reviews
Rating 8 - Good. 230 out of 1389 reviews
Rating 6 - Okay. 88 out of 1389 reviews
Rating 4 - Poor. 44 out of 1389 reviews
Rating 2 - Terrible. 44 out of 1389 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful
Stayed 5 nights in Sep 2025

10/10 Excellent

Ivania

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very pleasant
Stayed 2 nights in Oct 2025

10/10 Excellent

Edith, Alhambra

Stayed 4 nights in Aug 2025

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena relación de precio con calidad, la ubicación me gusta mucho y por lo que se paga la habitación es muy cómoda……. Esta bien si la gente tiene que hacer cosas por el sur
Stayed 2 nights in Oct 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a nice room, early check in was greatly appreciated. Everyone was so nice and friendly
Stayed 1 night in Sep 2025

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 3 nights in Sep 2025

8/10 Good

Fernando A.

Stayed 2 nights in Sep 2025

10/10 Excellent

Anayancy

Stayed 5 nights in Sep 2025

10/10 Excellent

Ivan, Del Valle

Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, staff, and services
Stayed 2 nights in Sep 2025

8/10 Good

Hennry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall stay was good, but street noise is expected. Unfortunately, one day I experienced a lack of running water due to heavy rainfall.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy Garza

Stayed 2 nights in Jul 2025

10/10 Excellent

Adolfo

Stayed 1 night in Aug 2025

10/10 Excellent

Wiley

Stayed 1 night in Aug 2025

8/10 Good

Maria

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The room itself was great. Just lack of attention to details. There was a weird smell. A few things needed maintenance, e.g. the switch to turn on the bathroom lights, the wash basin sink was clogged, toilet did not flush properly, and the tissue box was empty.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Andres, COLOMBIA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran ubicación, segura y el personal muy amable
Stayed 2 nights in Jul 2025

6/10 Okay

Marco

Travelled with family
Staff by the door and cleaning staff are the best , staff at the counter are nasty and careless I was supposed to be at the PH ,and parking was included, they gave us a regular room at the 8th floor and pay about 5 dollars per day for parking, that nasty woman said that the parking is a concession and it must be payed Oh.. don't loose the ticket, its 12 dollars more on top of the fare. I didn't really think ill be back there
Stayed 12 nights in Aug 2025

10/10 Excellent

jesus fernando

Stayed 1 night in Aug 2025

10/10 Excellent

nhieu

Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Empleados muy atentos y el transporte muy bien también el hotel muy limpio todo
Stayed 3 nights in Aug 2025

10/10 Excellent

Arturo

Stayed 3 nights in Jul 2025

10/10 Excellent

Martha

Stayed 1 night in Aug 2025