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Novotel México City Centro Histórico

4.0 star property

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Photo gallery for Novotel México City Centro Histórico

Daily buffet breakfast (MXN 300 per person)
Executive Suite, 1 King Bed with Sofa bed | In-room safe, blackout curtains, iron/ironing board, free WiFi
Terrace/patio
Exterior
Deluxe Room, 1 King Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Avenida 20 de Nov and Callejon Flamencos, Colonia Centro, Mexico City, CDMC, 6090
  • Place, National Palace
    ‪12 min walk‬
  • Place, Zócalo
    ‪14 min walk‬
  • Place, Palacio de Bellas Artes
    ‪15 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪14 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | In-room safe, blackout curtains, iron/ironing board, free WiFi

Executive Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Double Beds

7.8 out of 10
Good
(17 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Accessible)

Superior Room, 1 King Bed (Accessible) | In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, 1 King Bed (Accessible)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | In-room safe, blackout curtains, iron/ironing board, free WiFi

Executive Suite, 1 King Bed with Sofa bed

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Novotel México City Centro Histórico

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include valet parking, dry cleaning and a 24-hour front desk. Change of towels is available on request
Novotel México City Centro Histórico offers 82 air-conditioned accommodations with laptop-compatible safes and espresso makers. 50-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Novotel México City Centro Histórico's great location gets high marks from our customers. During your stay, you'll be within walking distance of Zócalo. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at Delia Bistró, a bistro that serves Mexican cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 15 minutes by foot from Zócalo and a 2-minute drive from National Palace
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Novotel México City Centro Histórico also features a 24-hour fitness centre, dry cleaning/laundry services, and a lift. Parking is available for a fee.

This 4-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
Delia Bistró – This bistro specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (MXN 150 per night)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Delia Bistró

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Gravel flooring in public areas
  • Lift (89 centimetre wide door)
  • Roll-in shower (150 centimetre wide)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 29 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 300 per person
  • Valet parking fee: MXN 150 per night
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Novotel México City Centro Histórico Hotel
Novotel México City Centro Histórico Mexico City
Novotel México City Centro Histórico Hotel Mexico City

Novotel México City Centro Histórico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 332 out of 474 reviews
Rating 8 - Good. 92 out of 474 reviews
Rating 6 - Okay. 29 out of 474 reviews
Rating 4 - Poor. 13 out of 474 reviews
Rating 2 - Terrible. 8 out of 474 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

McKenzie

Stayed 2 nights in Nov 2025

8/10 Good

Vahe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives; Central location as the Zócalo can be walked to within 15 minutes. Excellent staff who are willing to assist and enjoyed their gym with new equipment. Negatives; Very limited counter space to store belongings. Tiny trash cans that are practically useless. Noisy area with motorists honking their horns starting at 6am and loud motorcycles zooming by during sleep hours. Don’t get me started with the group that hangs out near the water fountains down the street. Drum beating until 11:00-11:30pm 3-4x a week.
Stayed 7 nights in Nov 2025

6/10 Okay

Benjamin

Stayed 4 nights in Nov 2025

10/10 Excellent

Shrikant

Stayed 1 night in Nov 2025

10/10 Excellent

Gloria B

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at reception and we enjoyed our breakfast and dinners at the Delia Bistro, the staff provided excellent service. The meals were delicious! Thank you for your hospitality.
Stayed 3 nights in Nov 2025

10/10 Excellent

Benita

Liked: Cleanliness, staff & service, amenities
Staff were very courteous and pleasant, location was good, room was clean and spacious.
Stayed 1 night in Nov 2025

4/10 Poor

Edward

Stayed 2 nights in Oct 2025

10/10 Excellent

Alan Hon Lun, Burnaby

Stayed 3 nights in Nov 2025

10/10 Excellent

Douglas, Hagerstown

Liked: Cleanliness, amenities, property conditions & facilities
this is a very nice hotel in a good local for touring centro historico. the staff is friendly and helpful. this was a wonderful experience
Stayed 6 nights in Oct 2025

10/10 Excellent

Rodolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super good and comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Katherine

Stayed 4 nights in Oct 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a busy district but easy to get around. The staff just beautiful and kind.
Stayed 1 night in Oct 2025

8/10 Good

Ka Yin

Liked: Staff & service, amenities
Located at old historic area, closed to the Metro Transport System station. You can ride 1 stop (15 mins) to the downtown & famous tourist spots i.e. Cathedral of CDMX, the plaza of revolution, Bellis of Arts & the Major Plaza of Maya archeological site.
Stayed 5 nights in Oct 2025

10/10 Excellent

Charles

Stayed 1 night in Oct 2025

10/10 Excellent

Raymon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out. Location is superb. So close to public transportation, walking distance to Historico Central Plaza. Pretty safe location too. Breakfast buffet is ok. Overall I will stay here again when I visit Mexico next time. Staff are very friendly and welcoming.
Stayed 3 nights in Oct 2025

4/10 Poor

Yun

Travelled with group
Liked: Cleanliness, staff & service
The room has a door connecting with next door. We can smell next door guest smoking in the night. We had a lunch at the restaurant in hotel lobby. The clams are not fresh.
Stayed 1 night in Oct 2025

2/10 Terrible

Caroline

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one of the most frustrating hotel experiences I’ve ever encountered. When the air conditioner in my room malfunctioned and no longer produced cold air (error code U9-01, the staff refused to let me switch rooms and even accused me of moving the air conditioner—which was absurd. After a long back-and-forth, I finally managed to negotiate a smaller room, only to find that the air conditioner in that one was also malfunctioning with the exact same error Code U9-01. The temperature in my room was 24°C / 75°F, far too warm to sleep comfortably. It wasn’t until I threatened to check out that they finally offered me a room with a working AC. Poor customer service, no accountability, and a lack of basic hospitality. I would not stay here again and cannot recommend this hotel to anyone expecting comfort or professionalism.
Stayed 5 nights in Oct 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean and modern. Good Amenities. Good Location very central and walkable to everything Staff were friendly and welcoming.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mahmoud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to El Zocalo and centric for further location. Take public transport when possible. Uber is a convenient option as well for groups
Stayed 5 nights in Sep 2025

10/10 Excellent

Charles Tan, Jersey City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean, quiet and sunny. There was a work desk, with table light and above the desk were electrical outlets and a USB C outlet that provides fast charging for a smartphone. The in-room safe was big enough to store a 16-inch laptop, so my 13-in one fit with plenty of space still. The location was perfect for me as the hotel is very near 2 metro lines and the MetroBus 4(Sur) bus stop. Staying here was a great way for me to explore the Centro Histórico from Alameda (west) to Santísima Trinidad (east), Republica de Venezuela (north) to Izazaga (south). I felt safe walking about in the daytime. This Novotel is a very good 4-star property.
Stayed 7 nights in Sep 2025

10/10 Excellent

Eric Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estadía, atención, habitación limpia y desayuno muy bueno
Stayed 7 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Close to public transportation. Hotel was clean and staff were friendly. Great location
Stayed 2 nights in Sep 2025

6/10 Okay

Moramay, Cathedral City

Travelled with family
Disliked: Property conditions & facilities
Need to clean chairs from the restaurant there are super dirty.
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Stayed 4 nights in Aug 2025

10/10 Excellent

Karla Montijo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025