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Residence L'heritage Hipólito Taine by Bluebay

3.0 star property

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Photo gallery for Residence L'heritage Hipólito Taine by Bluebay

Interior
In-room safe, desk, iron/ironing board, free WiFi
Private kitchen
Flat-screen TV
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
Hipólito Taine # 318, Col. Polanco, entre Calle Masarik y Horacio, Mexico City, CDMX, 11570
  • Place, Chapultepec Park
    ‪19 min walk‬
  • Place, Angel of Independence Monument
    ‪3 min drive‬
  • Place, Chapultepec Castle
    ‪6 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Room

7.2 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Bedrooms

Flat-screen TV

Double Room, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Studio Suite

Flat-screen TV

Studio Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Premium

In-room safe, desk, iron/ironing board, free WiFi

Suite Premium

  • 42 sq m
  • Sleeps 2

View all photos for Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Room Standard

7.0 out of 10
Good
(9 reviews)
  • 29 sq m
  • Sleeps 2

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Interior detail

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3.6 out of 5, Good, 382 reviews
The price is €64
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About this property

Residence L'heritage Hipólito Taine by Bluebay

Hotel with free breakfast, near Parque Zoologico de Chapultepec
This smoke-free hotel features a fitness centre, a snack bar/deli and tour/ticket assistance. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe.
Residence L'heritage Hipólito Taine by Bluebay offers 43 accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Residence L'heritage Hipólito Taine by Bluebay. During your stay, you're just a quick walk from Avenida Presidente Masaryk. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include a front desk safe, a lift and a water dispenser
  • On-site recreation includes a gym
  • 14 minutes by foot from Parque Zoologico de Chapultepec and a 2-minute drive from Chapultepec Park
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. A fitness centre, tour/ticket assistance, and a front desk safe are also featured at the business-friendly Residence L'heritage Hipólito Taine by Bluebay. Limited free parking is available on a first-come, first-served basis.

This 3-star Mexico City hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 11:00 AM.
Room service is available.

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Suites Hipólito Taine
Suites Hipólito Taine Aparthotel
Suites Hipólito Taine Aparthotel Mexico City
Suites Hipólito Taine Mexico City
Suites Hipólito Taine Residence L' Heritage Aparthotel
Suites Hipólito Taine Residence L' Heritage Mexico City
Suites Hipólito Taine Residence L' Heritage
Residence L´ Heritage Hipólito Taine BlueBay Aparthotel
Residence L´ Heritage Hipólito Taine BlueBay Mexico City
Residence L´ Heritage Hipólito Taine BlueBay
Suites Hipólito Taine by Residence L' Heritage
Suites Hipólito Taine by Resi

Residence L'heritage Hipólito Taine by Bluebay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 140 out of 425 reviews
Rating 8 - Good. 99 out of 425 reviews
Rating 6 - Okay. 84 out of 425 reviews
Rating 4 - Poor. 53 out of 425 reviews
Rating 2 - Terrible. 49 out of 425 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Free breakfast and a mini fitness area are great. The room was fine. Ok price.
Stayed 3 nights in Jun 2025

2/10 Terrible

Carlos

Business traveller
Paint was peeling of the bathroom walls. No hand soap, no air conditioner, loose floor tails, water pressure on the shower is non existent. On the good side, the free breakfast was acceptable.
Stayed 1 night in Jun 2025

2/10 Terrible

Jeanette

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Arreglen su techo y mucho ruido todo el tiempo
Stayed 2 nights in May 2025

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great plàce Valeria in the lobby, she is amazing and really professional. Great place
Stayed 5 nights in May 2025

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay

Our stay was horrible to another level. This property does not have air conditioning (they dont tell you until you are there). The inly ootion is to open the windows (87+ degrees) once you open the windows hundreds of mosquitoes get invited to your room to eat you alive. It is impossible to sleep with the heat and mosquito bites all night not stop. There is no one to give answers. The hotel is not pretty, lat of cleanliness, they just give two very bad towels. Do not try it
Stayed 2 nights in May 2025

10/10 Excellent

Hildemaro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Romina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio y en especial a las señoras que se preparan el desayuno muy amables y muy rica la comida.
Stayed 2 nights in Feb 2025

4/10 Poor

Catherine

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I have stayed here many times over the last several years. This time was totally different. Previous stays, the rooms were very clean, staff very friendly. This time the rooms were not very clean, only 2 towels and one had several holes in it. I was booked for 3 nights, after the first night they knocked on my door at 4pm asking why I hadn't checked out. Told them I was there for 3 nights not one, they proceeded to ask me for my reservation confirmation. After that they finally cleaned the room at 5pm. The front desk staff are not friendly, not once did they acknowledge me anytime I walked by them. Nobody there to help with luggage anymore. The only person who was friendly was Juana who is a lovely lady making breakfast on the patio. The location is fabulous but the hotel has gone downhill over the last year.
Stayed 3 nights in Mar 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Bien ubicada
Stayed 1 night in Apr 2025

2/10 Terrible

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room 504 with no A/C (Temperature at the time of entry 110°F, no jokes). We asked for a fan and they gave us an industrial one. So we had to decide between the scorching heat or the terrible noise. In resume; one of the most terrible nights I had in my life. I don’t know if all the rooms had no A/C , but now it’s the hottest month in Mexico City and if you are planning to spend a stay in this place, you have been warned. Also the room needs an urgent replacement of floor. There are some missing tiles in the floor which are dangerous at night if you don’t turn on the lights.
Stayed 1 night in Apr 2025

2/10 Terrible

Daniela, Coral gables

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They changed my reservation last minute to a different location and the room didn’t have AC, it was very hot at night and difficult to sleep. However the staff was very friendly and cooperative in everything, but I think they can improve in the room quality overall.
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Eliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the breakfast was excellent. You have to sleep with the windows open and it was so loud! There was people making loud noise until 3am and they started again at 7am, so even with white noise, I barely slept. Unless you can sleep through anything, I’d stay away.
Stayed 1 night in Mar 2025

6/10 Okay

Carolina

Liked: Cleanliness
First they moved me to another hotel because rooms issues. In this new hotel they offer a 7am breakfast, I went to the restaurant and they told me that the chefs has not arrived, so no breakfast. All restaurant around are closed. This is a big deal for me
Stayed 1 night in Mar 2025

8/10 Good

Carla

Liked: Staff & service
Disliked: Cleanliness
Bed sheets had holes and were dirty/stained
Stayed 1 night in Feb 2025

2/10 Terrible

Gabriel, Mexico Df

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me cambiaron de ubicacion y despues el cuarto que me dieron sin toallas y jabón y no hay teléfonos
Stayed 1 night in Jan 2025

10/10 Excellent

Francis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was fine. Very friendly staff
Stayed 2 nights in Jan 2025

8/10 Good

M

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Thank you
Stayed 1 night in Jan 2025

10/10 Excellent

Pedro Antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Jan 2025

6/10 Okay

Jennifer

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

eliana

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff/team, service, location, very comfortable and clean.
Stayed 6 nights in Oct 2024

2/10 Terrible

Julieta

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property denied me to use two rooms together even when I had booked TWO rooms. Then I was locked out in my room, I couldn’t get out!! The phone didn’t work, so I couldn’t call reception to ask them to come and open the door for me. I called from my cell phone and nobody answered, I had to leave a voicemail and sent chats through Expedia NOBODY could help me. By chance through the window I asked another guest to help me out and call reception. I was ready to call the police. Staff only came opened the door said phone wasn’t working and they would try to fix the tv. Obviously they did nothing! The receptionist also got locked in my room when trying to show me there was no issue with the door!! She had to call another employee. In summary, this property is poorly managed, locks don’t work, phone doesn’t work, tv doesn’t work, the room Locked poorly with many holes on the wall, I definitely would never recommend it to anyone. I requested to talk to a manager and I was always denied that to talk to someone. It was a very disappointing experience, Expedia should have higher standards for their customers and more accurate star ratings for their properties.
Stayed 1 night in Nov 2024

10/10 Excellent

susi

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Oct 2024

4/10 Poor

Marcellus

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Some of the rooms in the website doesn’t reflect the rooms. I got a room that did not have windows. The sink was clogged, the shower had drops of water, and the internet did not work. No doubts it was one of the most frustrating bedroom I had in all my trips.
Stayed 2 nights in Nov 2024