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The Alest Hotel

4.5 star property

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Photo gallery for The Alest Hotel

Reception
Handrails in stairways
1 bedroom, premium bedding, free minibar, in-room safe
Meeting facility
Bicycling

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Spa
  • Bar
  • Air conditioning
  • Pet-friendly

Explore the area

View in a map
45 Eugenio Sue Polanco IV Sección, Mexico City, CDMX, 11550
  • Place, Avenida Presidente Masaryk
    ‪1 min walk‬
  • Place, Paseo de la Reforma
    ‪7 min walk‬
  • Place, Auditorio Nacional
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | 1 bedroom, premium bedding, free minibar, in-room safe

Superior Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Deluxe Suite

Grand Deluxe Suite | 1 bedroom, premium bedding, free minibar, in-room safe

Grand Deluxe Suite

  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

1 bedroom, premium bedding, free minibar, in-room safe

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Junior Suite

Designer toiletries, hair dryer, bathrobes, slippers

Deluxe Junior Suite

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room, 1 King Bed

Grand Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, free minibar, in-room safe

Grand Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Grand Deluxe Room, 2 Queen Beds

Grand Deluxe Room, 2 Queen Beds | 1 bedroom, premium bedding, free minibar, in-room safe

Grand Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Alest Hotel

Luxury hotel with free breakfast and free valet parking
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking and a free manager's reception. Additionally, coffee/tea in a common area, spa services and 24-hour room service are on-site. Change of towels is available on request
The Alest Hotel offers 20 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 23-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and free newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at The Alest Hotel. During your stay, you're just a quick walk from Paseo de la Reforma. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking
  • Enjoy international cuisine while dining at 45 Bar & Restaurante
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Paseo de la Reforma and Auditorio Nacional
  • Dogs welcome free of charge (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury The Alest Hotel. Valet parking is free.

Smoking is allowed in designated areas at this 4.5-star Mexico City hotel.

Guests are served a free continental breakfast daily from 8:00 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
45 Bar & Restaurante – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered valet parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • 45 Bar & Restaurante

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift (191 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 23-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

The Alest
The Alest Hotel Hotel
The Alest Hotel Mexico City
The Alest Hotel Hotel Mexico City

The Alest Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 275 out of 301 reviews
Rating 8 - Good. 16 out of 301 reviews
Rating 6 - Okay. 9 out of 301 reviews
Rating 4 - Poor. 0 out of 301 reviews
Rating 2 - Terrible. 1 out of 301 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

CECIL, LaCanada

Liked: Cleanliness, staff & service, property conditions & facilities
Staff really set those HotelCerart - they certainly delivered!
Stayed 1 night in Aug 2025

10/10 Excellent

melisaa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Beautiful big rooms. Fantastic location.
Stayed 5 nights in Jul 2025

10/10 Excellent

Constance

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The staff was amazing.
Stayed 6 nights in Jul 2025

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly. Delicious breakfast. Good location. Would upgrade room
Stayed 4 nights in May 2025

10/10 Excellent

Yashua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel, highly recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional Stay – Highly Recommend! We had an amazing experience at The Alest Hotel. The hospitality was top-notch—the staff was incredibly courteous and made us feel truly welcomed. Our room was luxurious, comfortable, and beautifully designed. The hotel’s restaurant and bar were a highlight—everything we ordered was delicious and thoughtfully prepared. The Alest is a stunning property in a great location. We can’t wait to come back!
Stayed 5 nights in Jul 2025

10/10 Excellent

Haji V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracious boutique hotel in the heart of Polanco

This was one of the nicest hotel stays we have ever had. Accommodations were beautiful and every member of staff went out their way to make sure we felt at home. From the amazing team at the front desk to the staff in the dining room to the bell staff and the house keeping staff all exhibited the highest levels of professionalism and service.
Stayed 5 nights in Jul 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very splendid , quaint, charming a vey hospitable staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lizandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best hotel service we have received in our life. Great location and attention to details.
Stayed 6 nights in Jun 2025

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at The Alest Hotel! From the moment I arrived, the staff went above and beyond to make me feel welcomed. It created such a calm and luxurious atmosphere, making it easy to relax and enjoy my stay. If you’re looking for a place that combines impeccable service with top-tier cleanliness, The Alest Hotel is the perfect choice. I can’t wait to return!
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Nan

Stayed 4 nights in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and great design. Maribel and all staff wonderful
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Excellent service!
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Klodiana

Stayed 1 night in May 2025

8/10 Good

CRISTINA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefer not to answer
Stayed 3 nights in Apr 2025

10/10 Excellent

Susanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and elegant property. Close to shops, walkable and convenient.
Stayed 6 nights in Apr 2025

10/10 Excellent

BRENDA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and good area
Stayed 1 night in Mar 2025

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Albert

Stayed 1 night in Apr 2025

10/10 Excellent

Ying, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The Alest is a beautiful hotel located in the best location of CDMX. The staff are really professional and friendly! The hotel is very clean with great amenities.
Stayed 4 nights in Apr 2025