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The Alest Hotel

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Photo gallery for The Alest Hotel

Front of property
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Interior
Breakfast, lunch and dinner served
Bicycling

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
45 Eugenio Sue Polanco IV Sección, Mexico City, CDMX, 11550
  • Place, Avenida Presidente Masaryk
    ‪1 min walk‬
  • Place, Lincoln Park
    ‪2 min walk‬
  • Place, Paseo de la Reforma
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Grand Deluxe Suite

Grand Deluxe Suite | Premium bedding, free minibar, in-room safe, individually decorated

Grand Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Junior Suite

Designer toiletries, hair dryer, bathrobes, slippers

Deluxe Junior Suite

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Deluxe Room, 1 King Bed

Grand Deluxe Room, 1 King Bed | Premium bedding, free minibar, in-room safe, individually decorated

Grand Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Grand Deluxe Room, 2 Queen Beds

Grand Deluxe Room, 2 Queen Beds | Premium bedding, free minibar, in-room safe, individually decorated

Grand Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(12 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

The Alest Hotel

A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking and a free manager's reception. Additionally, coffee/tea in a common area, spa services and 24-hour room service are on-site. Change of towels is available on request
The Alest Hotel offers 20 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 23-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and free newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at The Alest Hotel. During your stay, you're just a quick walk from Auditorio Nacional. You'll find features such as free breakfast, free WiFi in public areas and free valet parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking
  • Enjoy international cuisine while dining at 45 Bar & Restaurante
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Avenida Presidente Masaryk and 9 minutes on foot from Auditorio Nacional
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and coworking spaces. Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury The Alest Hotel. Valet parking is free.

Smoking is allowed in designated areas at this 4.5-star Mexico City hotel.

Guests are served a free continental breakfast daily from 8:00 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
45 Bar & Restaurante – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • 45 Bar & Restaurante

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Coworking space
  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift (191 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 23-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 70 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Alest
The Alest Hotel Hotel
The Alest Hotel Mexico City
The Alest Hotel Hotel Mexico City

The Alest Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 314 out of 345 reviews
Rating 8 - Good. 21 out of 345 reviews
Rating 6 - Okay. 9 out of 345 reviews
Rating 4 - Poor. 0 out of 345 reviews
Rating 2 - Terrible. 1 out of 345 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

CRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Polanco, close to shops, cafes and restaurants
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
Friendly staff, very clean, great location!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood with tons of shops and restaurants. Hotel was quiet. Our room was spacious and beautifully appointed. Even the trash can was made of marble! Will definitely stay again and highly recommend this charming boutique hotel.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Mrugesh

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful! Amenities were amazing! The only thing I didn’t like is that there was no daylight as the room was on the inside with windows facing another room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. We loved our stay there. Would stay again!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

CRISTINA

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are amazing, very clean hotel. Limited in certain services but the service iverall has gotten better, i have been staying at The Alest since 2021/2022.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Katherine Sunghee

Great staff and service
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

luis

Liked: Cleanliness, amenities, property conditions & facilities
Boutique hotel, very good at details with friendly staff and excellent location
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very friendly staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Boutique Hotel, clean, quiet and safe
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Yashua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel, highly recommend!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Janeth

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Location was beautiful. Near multiple fancy restaurants and just three blocks away you had food stands that were clean and you could find anything you could think of. From gorditas, huaraches, sea food and even fresh juices. The hotel was clean, and perfect for those instagram photos. Personnel was professional, respectful and kind. Breakfast was limited but just what we needed. Will definitely be staying here again. IG @jaaaaaaaneth
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The staff was amazing.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel that pampers you.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities
Convenient property near all the shops and restaraunts in Polanco. The hotel is beautifully decorated and offers great service.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Joseph

Liked: Amenities
Awesome hotel in a fantastic location
Stayed 1 night in Mar 2025
Verified

8/10 Good

Nir

Liked: Cleanliness, staff & service, amenities
Great service, high end hotel. Very clean. Fantastic location. Only reason for the 4 star was that the bed was not very comfortable and the pillows were extremely hard.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

F-Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay while in Mexico City.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Very splendid , quaint, charming a vey hospitable staff.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

vance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience will stay again
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

CECIL

Liked: Cleanliness, staff & service, property conditions & facilities
Staff really set those HotelCerart - they certainly delivered!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Beautiful big rooms. Fantastic location.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and good area
Stayed 1 night in Mar 2025