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Aparthotel

UTOPIC Platón by ULIV

5.0 star property
VIP Access

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Photo gallery for UTOPIC Platón by ULIV

Rooftop terrace
Premier Apartment | Premium bedding, down duvets, in-room safe, individually decorated
Reception
Romantic Apartment | Living area | Smart TV, Netflix, streaming services
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Spa
  • Gym

Explore the area

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209 Platón Polanco II Sección, Mexico City, CDMX, 11530
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Antara Polanco
    ‪5 min walk‬
  • Place, Plaza Polanco
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Apartment

Deluxe Apartment | Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Premium bedding, down duvets, in-room safe, individually decorated

Luxury Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment | Premium bedding, down duvets, in-room safe, individually decorated

Exclusive Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Apartment

Executive Apartment | Living area | Smart TV, Netflix, streaming services

Executive Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Apartment

Family Apartment | Premium bedding, down duvets, in-room safe, individually decorated

Family Apartment

  • 9 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Sofa Beds

View all photos for Premier Apartment

Premier Apartment | Living area | Smart TV, Netflix, streaming services

Premier Apartment

  • 5 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Romantic Apartment

Romantic Apartment | Premium bedding, down duvets, in-room safe, individually decorated

Romantic Apartment

  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

UTOPIC Platón by ULIV

Along with a fitness centre, this aparthotel has a rooftop terrace and a hot tub. WiFi in public areas is free. Additionally, spa services and concierge services are on-site. Each apartment provides a Smart TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include free WiFi and Netflix.
UTOPIC Platón by ULIV offers 30 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Beds feature premium bedding. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, bathrobes and hairdryers.

This Mexico City aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Smart televisions come with digital channels and Netflix. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the aparthotel include a hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages. There are hot springs open between noon and 10:00 PM.
During your stay at UTOPIC Platón by ULIV, you're just a quick walk from Avenida Presidente Masaryk. Free WiFi in public areas, a gym and a rooftop terrace are available. This luxury aparthotel has 30 apartments over 7 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a dining area and a sitting area
  • Free Wi-Fi (speed: 50+ Mbps)
  • Amenities include a lift, a rooftop terrace and co-working space
  • On-site recreation includes hot springs and a gym
  • Just a 4-minute walk from Avenida Presidente Masaryk and a 2-minute drive from Paseo de la Reforma
UTOPIC Platón by ULIV offers its guests hot springs, a hot tub, and a fitness centre. Public spaces have free WiFi and wired Internet. A rooftop terrace, spa services, and concierge services are also featured at the luxury UTOPIC Platón by ULIV.

Smoking is allowed in designated areas at this 5-star Mexico City aparthotel.

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Hot spring
  • Hot springs open from noon - 10:00 PM
  • Hot springs water temperature - 38 ºC
  • Hot tub
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Dining

  • Dining table

Bedrooms

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Outdoor areas

  • Outdoor furniture
  • Rooftop terrace

Work spaces

  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift (119 centimetre wide door)
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe

Location highlights

  • In an entertainment district

Things to do

  • Billiards/pool table
  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 30 units
  • 7 floors
  • Art Deco architecture
  • Cleaning products are eco-friendly
  • Connecting units available
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 19 2026 to March 1 2026 (dates subject to change):
  • Hot tub

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from noon to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Utopic Platon By Uliv
UTOPIC Alurea by ULIV
UTOPIC Eclipse by ULIV
UTOPIC Platón by ULIV Aparthotel
UTOPIC Platón by ULIV Mexico City
UTOPIC Platón by ULIV Aparthotel Mexico City

UTOPIC Platón by ULIV Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 152 out of 195 reviews
Rating 8 - Good. 22 out of 195 reviews
Rating 6 - Okay. 8 out of 195 reviews
Rating 4 - Poor. 7 out of 195 reviews
Rating 2 - Terrible. 6 out of 195 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mathieu

Travelled with family
Liked: Amenities, property conditions & facilities
Kitchen was great!
Stayed 3 nights in Dec 2025

10/10 Excellent

NIDIA DENICE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and safe place.
Stayed 3 nights in Nov 2025

10/10 Excellent

Manuel

Stayed 3 nights in Nov 2025

10/10 Excellent

Jessy

Stayed 5 nights in Nov 2025

4/10 Poor

Claudia

No se obscurece bien la habitación y no
Stayed 1 night in Nov 2025

6/10 Okay

adam

Stayed 4 nights in Nov 2025

10/10 Excellent

Lizel

Liked: Cleanliness, amenities, property conditions & facilities
Buena estancia Limpieza Buen trato Limpio todo Recomiendo ampliamente
Stayed 3 nights in Nov 2025

8/10 Good

Robert

Wonderful staff,
Stayed 4 nights in Nov 2025

10/10 Excellent

carlos

Stayed 2 nights in Nov 2025

10/10 Excellent

Taylor

Liked: Cleanliness, amenities
The staff and room were fantastic!! very roomy, professional and easy to navigate. well located.
Stayed 1 night in Nov 2025

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, spacious and comfortable. The balcony had a nice view and was well kept. Staff was very friendly and attentive. Check-in process was very simple and easy. Jorge and Mariana helped us feel at home and made sure all of our needs were met. Highly recommend this hotel and will definitely be coming back!
Stayed 1 night in Nov 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, room comfort
What a fab hotel in a central part of Palenco. It provided so much space and comfort with so many thoughtful details. big favorites were the memory foam pillows, the robes and the Nespresso machine. A few minor considerations - the bathroom is quite small although completely functional. And the lighting for the mirror was not great for women to do makeup - a problem all over the world. The hotel is next to an atrium where children gather and are joyful but noisy, including until about 10pm at night. The staff are outstanding, friendly and super helpful. Especially the nightguard and Valeria the daytime staff person. In short, if we were coming again to CDMC we would absolutely choose this hotel again for the incredible comfort, ease, simplicty and good service.
Stayed 4 nights in Nov 2025

10/10 Excellent

Zindy, Sarasota

Stayed 2 nights in Oct 2025

10/10 Excellent

Kashif

Travelled with group
Liked: Cleanliness, room comfort
Very clean hotel and room
Stayed 3 nights in Oct 2025

4/10 Poor

Eduardo

Business traveller, Travelled with partner
Disliked: Amenities
Room was in the basment, poor light, no cozy. The bed mattress and pillows of poor quality and very hard. Seems place has about 4 people of staff doing nothing other than chating in reception area. No parking. Wont saty there again
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, room comfort
perfect location, very clean appartment!
Stayed 8 nights in Oct 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff! Very sweet and accommodating
Stayed 6 nights in Oct 2025

4/10 Poor

Fernando

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
While the communication with the property manager was good and provided good customer service, our experience was not what you’d expect at this price point. We had two different incidents with the water supply, 1st morning, there wasn’t hot water. My family and I had to just shower with cold water. We had to call maintenance and they realized that the water heater unit was turned off. Second day, there wasn’t water pressure. We were again in a hurry to leave and had to call maintenance once again to look into it. Moreover, the unit is split into two rooms and the diving wall is extremely thin. We were able to listen to entire conversations from the guests next door, which was even embarrassing at times that my children had to listen to them. Absolutely zero privacy from that standpoint and we could not rest given the situation. Needless to say, I would not recommend this property.
Low water pressure from the sink.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente opcion en Polanco, justo frente a palacio de hierro. Muy comodo y en una zona muy tranquila y segura, 100% recomendado.
Stayed 1 night in Oct 2025

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff is very nice and accommodating.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jaime, san pedro garza garcia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Cesar A

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Safe was broken, nobody to help. Check in was late because they were still cleaning. No parking for taxis in a very busy street.
Stayed 3 nights in Oct 2025

8/10 Good

Jasmine

Stayed 7 nights in Oct 2025

10/10 Excellent

Alejandro

Stayed 9 nights in Sep 2025