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Aparthotel

COLLECTIONS by ULIV Palacio

5.0 star property
VIP Access

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Front of property
Premier Apartment | Premium bedding, in-room safe, individually decorated
Romantic Apartment | Living area | Smart TV, streaming services
Family Apartment | Dining room
Fitness facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Spa

Explore the area

View in a map
209 Platón Polanco II Sección, Mexico City, CDMX, 11530
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Antara Polanco
    ‪5 min walk‬
  • Place, Plaza Polanco
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Apartment

Deluxe Apartment | Premium bedding, in-room safe, individually decorated

Deluxe Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Apartment

Luxury Apartment | Premium bedding, in-room safe, individually decorated

Luxury Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Exclusive Apartment

Exclusive Apartment | Premium bedding, in-room safe, individually decorated

Exclusive Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Apartment

Executive Apartment | Premium bedding, in-room safe, individually decorated

Executive Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Apartment

Family Apartment | Premium bedding, in-room safe, individually decorated

Family Apartment

  • 9 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Premier Apartment

Premier Apartment | Living area | Smart TV, streaming services

Premier Apartment

  • 5 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Romantic Apartment

Romantic Apartment | Premium bedding, in-room safe, individually decorated

Romantic Apartment

  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

COLLECTIONS by ULIV Palacio

Along with a fitness centre, this aparthotel has a rooftop terrace and a hot tub. WiFi in public areas is free. Additionally, spa services and concierge services are on-site. Each apartment provides a Smart TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include free WiFi and premium bedding.
COLLECTIONS by ULIV Palacio offers 30 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Beds feature premium bedding. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, bathrobes and hairdryers.

This Mexico City aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Smart televisions come with digital channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the aparthotel include a hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages. There are hot springs open between noon and 10:00 PM.
During your stay at COLLECTIONS by ULIV Palacio, you're just a quick walk from Antara Polanco. Free WiFi in public areas, a gym and a rooftop terrace are available. This luxury aparthotel has 30 apartments over 7 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a dining area and a sitting area
  • Free Wi-Fi (speed: 50+ Mbps)
  • Amenities include a lift, a rooftop terrace and co-working space
  • On-site recreation includes hot springs and a gym
  • 8 minutes by foot from Antara Polanco and a 2-minute drive from Paseo de la Reforma
  • Pets welcome for a fee
COLLECTIONS by ULIV Palacio offers its guests hot springs, a hot tub, and a fitness centre. Public spaces have free WiFi and wired Internet. A rooftop terrace, spa services, and concierge services are also featured at the luxury COLLECTIONS by ULIV Palacio.

Smoking is allowed in designated areas at this 5-star Mexico City aparthotel.

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Hot spring
  • Hot springs open from noon - 10:00 PM
  • Hot springs water temperature - 38 ºC
  • Hot tub
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Dining

  • Dining table

Bedrooms

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • Smart TV with digital channels
  • Streaming services

Outdoor areas

  • Outdoor furniture
  • Rooftop terrace

Work spaces

  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Fee: USD 45 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • Lift (119 centimetre wide door)
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe

Location highlights

  • In an entertainment district

Things to do

  • Billiards/pool table
  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 30 units
  • 7 floors
  • Art Deco architecture
  • Connecting units available
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: USD 45 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 45 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from noon to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Utopic Platon By Uliv
UTOPIC Alurea by ULIV
UTOPIC Eclipse by ULIV
UTOPIC Platón by ULIV Aparthotel
UTOPIC Platón by ULIV Mexico City
UTOPIC Platón by ULIV Aparthotel Mexico City

COLLECTIONS by ULIV Palacio Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 169 out of 216 reviews
Rating 8 - Good. 26 out of 216 reviews
Rating 6 - Okay. 10 out of 216 reviews
Rating 4 - Poor. 6 out of 216 reviews
Rating 2 - Terrible. 5 out of 216 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Cristina

Liked: Cleanliness, amenities
Limpio , ubicación y servicio atento
Stayed 3 nights in Feb 2026

10/10 Excellent

Juan Pablo, Xalapa

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent: service, cleanliness, comfort.
Stayed 1 night in Feb 2026

8/10 Good

Liliane

Liked: Cleanliness, amenities
Staff was very friendly. The location was very good, across the street of a large department store. The apartment was clean and comfortable. The one thing that did bother me is that I could hear the neighbors when they talked as if they were in the same room with me and that apartment, despite having a heating system, was cold. That said, I would recommend it.
Stayed 4 nights in Jan 2026

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, amenities
Location, room and staff were absolutely great! Public parking is about 1/2 mile away. Street parking is very limited has to circle several times. Definitely would stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities
Great room
Stayed 6 nights in Jan 2026

10/10 Excellent

Rouzbeh

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 6 nights in Jan 2026

10/10 Excellent

Shehbaz

Travelled with family
Liked: Cleanliness, amenities
The room was clean and staff was very friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Shehbaz

Stayed 1 night in Jan 2026

10/10 Excellent

martin

Stayed 2 nights in Jan 2026

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness
Location is safe, it’s right across from a designer brand mall. But there’s not much else around worth walking to. There’s no keys! So you need to ring a doorbell every time you get back, sometimes it would take several minutes for security to come to the door. We had a balcony over looking the street and the noise was unbearable. I did not get good sleep- max 3-4 hrs a night due to noise level. Water didn’t get hot enough, elevator is small and slow, and no iron or blow dryer! Basic things that should be included were not. I wouldn’t recommend or stay again.
Stayed 5 nights in Dec 2025

10/10 Excellent

Sheetal, trinity

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place, clean...spacious, friendly and great safe location across the mall.
Stayed 6 nights in Dec 2025

10/10 Excellent

steve

Travelled with family
Liked: Cleanliness, room comfort
Great stay , the aparthotel has spacious rooms , very clean and centrally located
Stayed 4 nights in Jan 2026

10/10 Excellent

Arturo, Santa Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Great location with access to excellent restaurants and shopping areas. The ULIV format is very nice. Good staff as well.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lyne

Stayed 7 nights in Dec 2025

10/10 Excellent

Priya

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooms were clean, and spacious. Small bathroom, but that’s not too bad issue for over all comfortable stay! Very great location.
Stayed 5 nights in Dec 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Would definitely stay here again.
Stayed 5 nights in Dec 2025

10/10 Excellent

Mathieu

Travelled with family
Liked: Amenities, property conditions & facilities
Kitchen was great!
Stayed 3 nights in Dec 2025

10/10 Excellent

NIDIA DENICE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and safe place.
Stayed 3 nights in Nov 2025

10/10 Excellent

Manuel

Stayed 3 nights in Nov 2025

10/10 Excellent

Jessy

Stayed 5 nights in Nov 2025

4/10 Poor

Claudia

No se obscurece bien la habitación y no
Stayed 1 night in Nov 2025

6/10 Okay

adam

Stayed 4 nights in Nov 2025

10/10 Excellent

Lizel

Liked: Cleanliness, amenities, property conditions & facilities
Buena estancia Limpieza Buen trato Limpio todo Recomiendo ampliamente
Stayed 3 nights in Nov 2025

8/10 Good

Robert

Wonderful staff,
Stayed 4 nights in Nov 2025

10/10 Excellent

carlos

Stayed 2 nights in Nov 2025