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Aparthotel

ULIV Apartments Polanco

4.0 star property

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Aerial view
Premium Apartment with Balcony | Living area | 42-inch Smart TV with digital channels, TV
Fitness facility
Standard Apartment | Dining room
Superior Apartment | Individually decorated, individually furnished, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
539 Av. Ejército Nacional Mexicano, Granada, Mexico City, CDMX, 11520
  • Place, Avenida Presidente Masaryk
    ‪7 min walk‬
  • Place, Spanish Consulate General
    ‪9 min walk‬
  • Place, Antara Polanco
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪30 min drive‬

Room options

View all photos for Premium Apartment with Balcony

Premium Apartment with Balcony | Living area | 42-inch Smart TV with digital channels, TV

Premium Apartment with Balcony

  • 69 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Two-Bedroom Apartment with Balcony

Two-Bedroom Apartment with Balcony | Living area | 42-inch Smart TV with digital channels, TV

Two-Bedroom Apartment with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Apartment

Standard Apartment | Dining room

Standard Apartment

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment

Superior Apartment | Living area | 42-inch Smart TV with digital channels, TV

Superior Apartment

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Stylish Three-Bedroom Apartment

Stylish Three-Bedroom Apartment | Dining room

Stylish Three-Bedroom Apartment

  • 140 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Exclusive Three-Bedroom Apartment

Exclusive Three-Bedroom Apartment | Living area | 42-inch Smart TV with digital channels, TV

Exclusive Three-Bedroom Apartment

  • City view
  • 140 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

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About this property

ULIV Apartments Polanco

Aparthotel with free parking, 7-minute walk to Avenida Presidente Masaryk
Along with a fitness centre, this aparthotel has a rooftop terrace and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences, such as a coffee/tea maker and a dining table. Weekly housekeeping is available.
ULIV Apartments Polanco offers 64 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes dining tables. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 42-inch Smart televisions come with digital channels. Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.
Our customers tell us they can't get enough of ULIV Apartments Polanco's great location. During your stay, you're just a quick walk from Avenida Presidente Masaryk. Enjoy features like free WiFi in public areas and free self-parking, plus a gym. This upmarket aparthotel has 64 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a Smart TV and a full-sized fridge
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Avenida Presidente Masaryk and Antara Polanco
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. A business centre, meeting rooms, and coworking spaces are available. A fitness centre, a rooftop terrace, and spa services are also featured at ULIV Apartments Polanco. Self parking is free.

Smoking is allowed in designated areas at this 4-star Mexico City aparthotel.

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Family friendly

  • Children's games
  • Children's toys

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Dining table
  • Window screens

Entertainment

  • 42-inch Smart TV with digital channels

Outdoor areas

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Business centre
  • Coworking space
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Portable fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: USD 45 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Porter/bellhop
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a hospital
  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 64 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: USD 45 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 45 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number MIK191216BX2
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Uliv Ejercito
ULIV Polanco II
ULIV Luxe Apartment Polanco
ULIV Luxe Apartments Polanco
ULIV Apartments Polanco Aparthotel
ULIV Apartments Polanco Mexico City
ULIV Apartments Polanco Aparthotel Mexico City

ULIV Apartments Polanco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 201 out of 321 reviews
Rating 8 - Good. 71 out of 321 reviews
Rating 6 - Okay. 28 out of 321 reviews
Rating 4 - Poor. 5 out of 321 reviews
Rating 2 - Terrible. 16 out of 321 reviews

9.0/10

Cleanliness

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and friendly staff
Stayed 4 nights in Nov 2025

8/10 Good

philippe

Liked: Cleanliness, amenities
Room was clean with all the necessary tools. Staff was very nice and acomodating. It is noisy being in front of a big avenue but manageable.
Stayed 6 nights in Nov 2025

10/10 Excellent

Daf

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Es una zona que tiene todo, restaurantes, tiendas, ideal para poder caminar. Yo vine por trabajo y los espacios me funcionaron muy bien.
Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
En lo personal sentí que fue una estancia bastante tranquila y mi cama y baño estaban impecables :)
Stayed 1 night in Nov 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Muy agradable para poder estar con la familia si es que van acompañados. El trato por parte del staff siempre estuvo a la altura.
Stayed 1 night in Nov 2025

8/10 Good

John

Stayed 5 nights in Oct 2025

2/10 Terrible

José Eduardo

Stayed 2 nights in Oct 2025

10/10 Excellent

Hugo Antonio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had to buy a blender. There was none in there.
Stayed 28 nights in Aug 2025

8/10 Good

Marcos

Stayed 1 night in Sep 2025

8/10 Good

Marcos

Stayed 1 night in Sep 2025

6/10 Okay

Paul

Travelled with family
Disliked: Cleanliness

Disappointing in many ways - see comments above.

Excellent staff. Space satisfactory. Apartment is tired and requires attention. No insect screens and no a/c. Blinds are not correct size and do not keep light out at night. Lounge requires black out blinds also as the light from Sam’s Club is exceptionally bright. Main bedroom only has 1 bedside lamp and 2nd bedroom has no bedside lamps and only 1 bedside table. Also only 1 power outlet and it was located on the other side of the room. Door handle on 2nd bathroom hanging off. Knob on washing machine or dryer missing. Seal on fridge door coming off. Kitchen countertop was dirty. No tissues. No kitchen towel for drying dishes. Main bathroom door doesn’t fully open. Finally the elevator was out of service and only told a couple of days before. We were on the 5th floor! My wife is 70, I am 79, so it was bad for us .
Stayed 3 nights in Sep 2025

10/10 Excellent

Arturo

Business traveller
Liked: Cleanliness, room comfort

El lugar perfecto, cómodo y excelente ubicación.

El lugar es muy lindo, espacioso y con todo lo que necesitas en tu estadía en Cdmx, tanto por trabajo como de turista. El personal super amable y la ubicación excelente.
Stayed 3 nights in Sep 2025

10/10 Excellent

Elvia

Liked: Cleanliness, room comfort
Todo limpio y ordenado. Solo no sabía que había cafetera, pero no tazas y me quedé con ganas de tomarme un café!
Stayed 1 night in Aug 2025

10/10 Excellent

Aarron Phleshia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked a three-bedroom apartment at ULIV because it was close to the Canadian embassy, where we had an appointment. My son and I arrived late, and since I had never been to Mexico City before, I wasn't sure what to expect. I must say that the apartment was very spacious and clean, and the staff were extremely helpful. I did encounter a minor situation when I got locked in the bathroom due to a faulty lock. However, the staff responded quickly and came equipped with tools to help me get out. When we were leaving, they arranged a taxi to the airport for my son and me, and they even covered the cost related to the bathroom incident. I thought it was very kind of the manager to do that. I would like to express my gratitude and highly recommend staying at ULIV in Polanco.
Stayed 2 nights in Jul 2025

8/10 Good

Fernanda

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay would order next year again thank you for an amazing stay
Stayed 1 night in Jul 2025

8/10 Good

Aura

Liked: Cleanliness, property conditions & facilities
Excellent location and beautiful apartment for a short stay. The stove doesn't work very well, even though I didn't use it that much, when I needed it, it didn't work. Other than that, it's a great place.
Stayed 4 nights in Jun 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My stay at the apartment was excellent. The facilities were comfortable and well-maintained, and the staff was exceptionally courteous and attentive. Although the hot water wasn’t working on the first day, the team responded promptly and resolved the issue efficiently. I truly appreciated their professionalism and care. As a suggestion, it would be great if more apartments were equipped with air conditioning, as it can get quite hot during the day in Mexico.
Stayed 3 nights in May 2025

10/10 Excellent

Jose

Travelled with family
Liked: Amenities, property conditions & facilities
property is excellent but the only things they need to work is in the shower for rooms 2 and 3,needs to be fix only hot water comes out and thats a problem this is apartment 101,other than that the front desk personnel,the concierge and everyone else excellent 👍

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
we honestly love the area and the apartment was great the front desk People the concierge and the cleanliness excellent 👌
Stayed 4 nights in Jun 2025

10/10 Excellent

Paulina

Stayed 1 night in May 2025

10/10 Excellent

Kyle

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
I liked the safe location and it the front desk made it feel very secure. The views were awesome and was perfect for our week stay.
Stayed 7 nights in May 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good property, only thing I would change are that the pillows are so big, that makes it a little bit uncomfortable to sleep without waking up.
Stayed 2 nights in May 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great location and excellent staff.
Stayed 3 nights in Apr 2025