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SureStay by Best Western Miles City

2.5 star property

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Photo gallery for SureStay by Best Western Miles City

Reception
Fitness facility
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room, with Sofabed) | 1 bedroom, desk, laptop workspace, blackout curtains
Free daily full breakfast
Business centre

Popular amenities

  • Hot tub
  • Gym
  • Pool
  • Parking included
  • Pet-friendly
  • Air conditioning

Explore the area

Map
1015 S Haynes Avenue, Miles City, MT, 59301
  • Miles City Town & Country Club
    ‪12 min walk‬
  • Wibaux Park
    ‪13 min walk‬
  • Tongue River Winery
    ‪5 min drive‬
  • Miles City, MT (MLS-Miles City Municipal)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room, with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room, with Sofabed) | 1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room, with Sofabed)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Fairbridge Inn & Suites, Miles City

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, (1028)
The price is €106
for 1 room
includes taxes & fees
10 Aug - 11 Aug
Fairbridge Inn & Suites, Miles City

About this property

SureStay by Best Western Miles City

Hotel in Miles City with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a sauna. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and express check-in. Housekeeping is available on request.
SureStay by Best Western Miles City offers 53 accommodations with DVD players and coffee/tea makers. This accommodation offers separate dining areas. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and in-room massages can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay by Best Western Miles City. During your stay, you're just a quick walk from Holy Rosary Healthcare. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a business centre and a vending machine
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Holy Rosary Healthcare and Miles Community College
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
As a guest of SureStay by Best Western Miles City, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. Public spaces have free WiFi. There's an onsite business centre. Free breakfast is served daily. The business-friendly SureStay by Best Western Miles City also features a vending machine, express check-in, and express check-out. Free self parking is available.

This Miles City hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area

More

  • 5G smartphone data speed
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free limited smartphone calls
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Limited smartphone data usage
  • Printer
  • Separate sitting area
  • Smartphone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in fee: USD 50 for check-in between midnight and 7:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per day (maximum USD 350 per stay), plus a one-time cleaning fee of USD 25
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 20 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accommodation, per day
  • Cleaning deposit: USD 25 per day
  • A damage deposit of USD 25 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 350 per stay) plus a one-off USD 25 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between midnight and 7:00 AM
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western War Bonnet
Best Western War Bonnet Inn
Best Western War Bonnet Inn Miles City
Best Western War Bonnet Miles City
War Bonnet Inn
Miles City Best Western
Best War Bonnet Inn
Surestay By Best Miles City
Best Western War Bonnet Inn
SureStay by Best Western Miles City Hotel
SureStay by Best Western Miles City Miles City
SureStay by Best Western Miles City Hotel Miles City

SureStay by Best Western Miles City Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 53 reviews
Rating 8 - Good. 21 out of 53 reviews
Rating 6 - Okay. 10 out of 53 reviews
Rating 4 - Poor. 7 out of 53 reviews
Rating 2 - Terrible. 3 out of 53 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Kari

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Limited parking for trailers

We stayed in a suite which was spacious. Pretty clean but there was a lot of hair in the tub. The building is an old motel not a traditional hotel. Needs repairs. The door would stick and we had a hard time opening it from the inside and outside. The hair dryer stopped working while using it. The biggest issue was limited parking. We were hauling a trailer with three 4 wheelers and didn’t feel comfortable leaving them on a side street behind the building. Now I know to look at a google street view to make sure there’s plenty of parking. The woman at the front desk was great. She understood our concerns and allowed us to park in the front lot taking up a number of spots.
Stayed 1 night in Apr 2025

4/10 Poor

Carrie

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Do Not Recommend

The shower handles were not working properly. Only scolding hot water or freezing cold water came out of shower faucet. The bed was very uncomfortable. The bedding & towels did not smell clean. The floor in the bathroom was sticky. The blow dryer was so old it didn’t blow dry all of my hair, my hair isn’t very long or thick either.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Stayed 1 night in Apr 2025

10/10 Excellent

R S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Karra

Travelled with family, Travelled with group
Liked: Staff & service, amenities
What we needed and a great price!
Stayed 1 night in Apr 2025

8/10 Good

Demi

Liked: Staff & service, room comfort

Hot tub was not working! Great hotel

The front desk gal when we checked in was fantastic, the tv in the first room wasn’t working so she switched our room. The room was very spacious. Every person who worked there that we encountered was very nice. They didn’t offer housecleaning during the stay which for me is alright. The only reason I booked the hotel was because I wanted to use the hot tub, it is not working. It would’ve been great if I had known before booking but the stay was still good.
Stayed 3 nights in Apr 2025

4/10 Poor

Kent

Stayed 2 nights in Mar 2025

10/10 Excellent

ELENA D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked very late and there were no handicap rooms available so the staff members got me a shower chair that actually fit inside the shower. I was so grateful they were so good to me and what a terrific breakfast. I love the waffles…the real ones made with golden batter. This was a surprisingly excellent stay for the very inexpensive price I paid. I booked on Expedia .
Stayed 1 night in Mar 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good nights sleep

Good price, clean room, nice shower, comfy bed, plenty room to move around.
Stayed 1 night in Mar 2025

8/10 Good

Michel Arcand

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay here. Comfortable, clean room and very quiet area.
Stayed 1 night in Mar 2025

10/10 Excellent

Mathew

Stayed 3 nights in Mar 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Stephanie

Stayed 2 nights in Mar 2025