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Bien Bac Hotel

4.5 star property

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Photo gallery for Bien Bac Hotel

Two single beds with matching headboards and footboards, a small table and chair, and a glass-topped desk with a chair.
Welcome to MAGBAO SPA, where guests can check in and relax in a serene waiting area with a comfortable seating area and a beautiful potted plant.
Enjoy a drink at the BIENBAC Bar, where a selection of beverages is available.
Relax in a comfortable seating area with a massage chair and sofa, surrounded by a large window and neutral-toned walls.
Relax by the pool with a glass of wine and a beautiful view.

Reviews

4.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast included
  • Parking included
  • Laundry

Explore the area

Map
Ðai Lo Hoa Binh, khu 4, Mong Cai,, Ðai Lo Hoa Binh, Mong Cai, Quang Ninh, 206859
  • Dongxing City Stadium
    ‪4 min drive‬
  • Van Linh Khanh Tu
    ‪11 min drive‬
  • Sa Vi Complex
    ‪18 min drive‬

Room options

Grand Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

Classic Double or Twin Room

  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

Deluxe Triple Room

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

Executive Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • City view
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Grand Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Executive Suite

  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2
  • 1 Queen Bed

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

About this property

Bien Bac Hotel

Luxury hotel with free breakfast and steam room
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a steam room and a coffee shop/cafe are on-site. Change of towels is available on request
Bien Bac Hotel offers 100 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a steam room.
Guests can pamper themselves by indulging in the on-site spa services. Services include body wraps, body scrubs and body treatments.
During your stay at Bien Bac Hotel, you'll be close to Dongxing City Stadium. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • Just a 4-minute drive from Dongxing City Stadium and 8 minutes from Van Linh Khanh Tu
Bien Bac Hotel offers its guests an outdoor pool and a steam room. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business centre on site. Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury Bien Bac Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Mong Cai hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Bien Bac Hotel has a restaurant on site.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Steam room

Family friendly

  • Free cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers

Spa

  • Body scrubs
  • Body wraps

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (119 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 400000.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 400000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Bien Bac Hotel Hotel
Bien Bac Hotel Mong Cai
Bien Bac Hotel Hotel Mong Cai

Bien Bac Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 2 out of 3 reviews

6.0/10

Cleanliness

4.0/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

sally

Disliked: Staff & service
Stayed 3 nights in Nov 2024

2/10 Terrible

sally

Travelled with family
Disliked: Staff & service, property conditions & facilities
My family and I stayed here for over a week. We booked two rooms. Overall the hotel it self is not bad but it’s definitely nicer in photos than in person. Staff here is very unwelcoming and they hardly smile or is friendly. I’ve said hi/thank you to them multiple times and they just stare are you and seemed annoyed. Most of the times they are sitting around on the sofa and on their phones. I’ve never been to a hotel and experienced that before. The breakfast buffet hardly has anything on the menu and the breakfast staff again is very unwelcoming. It’s like they don’t want to be there. The pool was closed and it looked very small. The gym is not bad. They say they have a sauna but they don’t. It’s a steam room. Housekeeping/spa staff seemed more friendly. When we checked out we were charged over 300k dong for staining their pillow and towel. Price seemed very ridiculous for a stain. Overall doesn’t seem any where close to 4 stars and they definitely need to work on their costumer service. (They don’t have service at all) I was told this is one of the nicest hotels in the area and is incredibly disappointed.
Stayed 4 nights in Nov 2024

8/10 Good

Karen

Liked: Staff & service
Stayed 2 nights in May 2024