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CHN Hotel Monterrey Santa Fe

3.0 star property

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Photo gallery for CHN Hotel Monterrey Santa Fe

Executive Room | In-room safe, desk, iron/ironing board, free WiFi
Lobby
Superior Room, 1 King Bed | Living room | 32-inch plasma TV with cable channels, TV
Interior
Daily cooked-to-order breakfast (MXN 100 per person)

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included
  • Laundry
  • Free WiFi

Explore the area

View in a map
Zacatepec No. 100, Col. Valle de Morelos, Monterrey, NL, 64180
  • Place, IMSS - Unidad Médica de Alta Especialidad No. 25
    ‪15 min walk‬
  • Place, UMAE Hospital of Cardiology
    ‪4 min drive‬
  • Place, Fundidora Park
    ‪10 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed

  • 10 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(13 reviews)
  • 10 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 10 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room

Executive Room | In-room safe, desk, iron/ironing board, free WiFi

Executive Room

  • 10 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

CHN Hotel Monterrey Santa Fe

Hotel with free parking, steps from Gran Parque Libertad
Along with a restaurant, this smoke-free hotel has a snack bar/deli and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
CHN Hotel Monterrey Santa Fe offers 36 air-conditioned accommodations with a safe and free toiletries. 32-inch plasma televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the helpful staff at CHN Hotel Monterrey Santa Fe. During your stay, you're just a quick walk from Gran Parque Libertad. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and convenience store
  • Steps from Gran Parque Libertad and a 3-minute drive from IMSS - Unidad Médica de Alta Especialidad No. 25
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at CHN Hotel Monterrey Santa Fe. Limited free parking is available on a first-come, first-served basis.

This 3-star Monterrey hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
CHN Hotel Monterrey Santa Fe has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: MXN 100 per person
  • A restaurant
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at CHN Hotel Monterrey Santa Fe

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 100.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 100 per person
  • Rollaway bed fee: MXN 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santa Fe Monterrey
Santa Fe Monterrey
CHN Hotel Santa Fe
CHN Monterrey Santa Fe
CHN Santa Fe
Chn Monterrey Santa Fe
CHN Hotel Monterrey Santa Fe Hotel
CHN Hotel Monterrey Santa Fe Monterrey
CHN Hotel Monterrey Santa Fe Hotel Monterrey

CHN Hotel Monterrey Santa Fe Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 189 out of 723 reviews
Rating 8 - Good. 250 out of 723 reviews
Rating 6 - Okay. 147 out of 723 reviews
Rating 4 - Poor. 62 out of 723 reviews
Rating 2 - Terrible. 75 out of 723 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Property conditions & facilities

Excellent hospitality but hotel needs repairs

The hospitality / customer service is excellent at all levels. The only downfall is that the hotel is in need of a lift/ repairs to make it a better experience.
Stayed 3 nights in Jun 2025

4/10 Poor

Alberto

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Moho en el baño, insectos en la habitación, excusado sin asiento. Creo eso es algo que pueden mejorar con un poco de esfuerzo.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Stayed 3 nights in May 2025

8/10 Good

Blanca

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not what I expected. Old furniture and old building. Bathroom had mold all over, no hot water.
Stayed 1 night in May 2025

6/10 Okay

Christian

Stayed 1 night in May 2025

6/10 Okay

GUSTAVO

Stayed 4 nights in May 2025

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn't like it because looks dirty
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Stayed 2 nights in Mar 2025

8/10 Good

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
Is good
Stayed 1 night in Mar 2025

10/10 Excellent

Emily

Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Nov 2024

6/10 Okay

Elva

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
bad area , and noisy at night time
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Stayed 3 nights in Oct 2024

10/10 Excellent

Janet

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great staying here very clean and the cleaning ladies are very nice
Stayed 4 nights in Sep 2024

2/10 Terrible

Leda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Gustavo

Well its not expensive, but it has very limited parking and not very nice neighborhood. But its very convenient for where i go to while in monterrey
Stayed 4 nights in Jul 2024

8/10 Good

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una opcion barata en la zona

El hotel está en estado aceptable pero tiene detalles de cortinas viejas, ropa de cama gastada y paredes despintadas. Aun asi está limpio y seguro, la atención del personal amable y atenta. La zona es insegura para camianr de noche así que hay que tener cuidado.
Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Angel Isaías Mexicano

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like the breakfast same thing everyday
Stayed 8 nights in Aug 2023

6/10 Okay

Jorge

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need more repairs
Stayed 1 night in Sep 2023

2/10 Terrible

isabel

Travelled with partner
Disliked: Amenities
The area around was insecure and very duty, no cold water just hot water in the sink, toilet didn’t have the seat. Please never offer this place to me
Stayed 2 nights in Aug 2023

2/10 Terrible

Linda

Disliked: Cleanliness
Dirty room, no toilet seat no water coming out of hot water tap, furniture battered up, poor patch job on holes in walls. Plastic on mattresses and no top sheets. Most disgusting room I have ever been in.never stay here again and wouldn't have stayed if it hadn't been prepaid and if we had time to find another hotel!
Stayed 1 night in Jul 2023