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Crowne Plaza Monterrey by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Monterrey by IHG

Indoor pool, pool loungers
Property video
Meeting facility
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000
  • Place, Auditorium Pabellón M
    ‪2 min walk‬
  • Place, Macroplaza
    ‪10 min walk‬
  • Place, Fundidora Park
    ‪4 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪28 min drive‬

Room options

View all photos for Premium Room

Premium bedding, down duvets, in-room safe, desk

Premium Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Club lounge access

Standard Room, 2 Queen Beds, Club lounge access | Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Club lounge access

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor)

Standard Room, 2 Queen Beds (Low Floor) | Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds (Low Floor)

9.6 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down duvets, in-room safe, desk

Presidential Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(86 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(160 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 1 King Bed, Club lounge access

Standard Room, 1 King Bed, Club lounge access | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Club lounge access

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

Standard Room, 1 King Bed (Low Floor) | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed (Low Floor)

8.4 out of 10
Very good
(23 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Monterrey by IHG

3 restaurants, an indoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Crowne Plaza Monterrey by IHG offers 403 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Monterrey by IHG. During your stay, you're just a quick walk from Auditorium Pabellón M. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Las Ventanas, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute walk from Auditorium Pabellón M and 11 minutes on foot from Macroplaza
Crowne Plaza Monterrey by IHG offers its guests a kids' pool, an indoor pool, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 12 meeting rooms. Event space at this hotel measures 893 square feet (83 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Monterrey by IHG. Limited free parking is available on a first-come, first-served basis.

This 4-star Monterrey hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to noon.
Las Ventanas – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
The Golf Experience – This theme restaurant specialises in Tex-Mex cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Lobby Bar – This bar specialises in international cuisine and only serves dinner. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 449 for adults and MXN 169 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Las Ventanas
  • Lobby Bar
  • The Golf Experience

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 893 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 13 January 2026 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 238 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 449 for adults and from MXN 169 for children
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: MXN 238 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Crowne Plaza Monterrey by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1140 out of 1737 reviews
Rating 8 - Good. 341 out of 1737 reviews
Rating 6 - Okay. 149 out of 1737 reviews
Rating 4 - Poor. 51 out of 1737 reviews
Rating 2 - Terrible. 56 out of 1737 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Jaime

Liked: Cleanliness, staff & service, amenities
I love it, service was great but i got a roon there because the pool and the pool was closed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ammy

Stayed 1 night in Jan 2026

10/10 Excellent

Ammy

Stayed 1 night in Jan 2026

10/10 Excellent

ANTONIO

Stayed 1 night in Jan 2026

10/10 Excellent

Consuelo, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast excellent.
Stayed 1 night in Jan 2026

10/10 Excellent

JUAN

Stayed 1 night in Jan 2026

4/10 Poor

miguel

Liked: Cleanliness
Disliked: Staff & service, amenities
Our last stay here we were charged extra for prediclosed family. Our booking was made for my wife and I along with my two boys but were only honored 2 breakfast for our room. I didnt appreciate being charged additional.
Stayed 1 night in Dec 2025

8/10 Good

miguel

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
I was surprised and a bit bothered that i was charged extra for my kids breakfast. We have stayed in this hotel previously and and have not had issues with our stay or with Breakfast... but during our last stay we were charged. Everyone was disclosed at time of.booking and it might be
Stayed 1 night in Dec 2025

10/10 Excellent

Julio

Stayed 2 nights in Jan 2026

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Super nice
Stayed 1 night in Dec 2025

10/10 Excellent

Maritz

Stayed 2 nights in Jan 2026

10/10 Excellent

Marcus, Hamilton

Liked: Cleanliness, property conditions & facilities
clean room and central location
Stayed 4 nights in Dec 2025

10/10 Excellent

Martin

Stayed 6 nights in Dec 2025

10/10 Excellent

Amanda

Stayed 1 night in Jan 2026

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2025

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel with big spaces and friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Carlos, EAGLE PASS

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo muy bien, 👏👏👏
Stayed 2 nights in Oct 2025

8/10 Good

Ana

Travelled with family
The room olds
Stayed 3 nights in Dec 2025

10/10 Excellent

nelly

Stayed 2 nights in Dec 2025

8/10 Good

Jannet

Stayed 1 night in Dec 2025

2/10 Terrible

Laura

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were expecting a better room in better condition or renovated, but unfortunately we got a very old room. Disappointed 👎
Stayed 4 nights in Dec 2025

10/10 Excellent

silvia

Liked: Cleanliness, staff & service, amenities
good
Stayed 2 nights in Dec 2025

10/10 Excellent

miguel

Stayed 1 night in Dec 2025

8/10 Good

daniel

Stayed 1 night in Dec 2025

8/10 Good

Karina

Stayed 1 night in Dec 2025