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Four Points by Sheraton Galerias Monterrey

3.5 star property

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Photo gallery for Four Points by Sheraton Galerias Monterrey

Indoor pool
View from property
Lobby
Exterior
Deluxe Suite, 1 Bedroom | In-room safe, desk, laptop workspace, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Room service
  • Laundry
  • Breakfast available
  • Gym
  • Parking included

Explore the area

Map
Ave Insurgentes 3961, Col. Vista Hermosa, Monterrey, NL, 64640
  • Galerias Monterrey
    ‪1 min walk‬
  • Doctors Hospital
    ‪2 min walk‬
  • UANL School of Medicine
    ‪10 min walk‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | In-room safe, desk, laptop workspace, soundproofing

Deluxe Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Smoking

Deluxe Room, 2 Queen Beds, Smoking | In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 2 Queen Beds, Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, City View

Premium Room, 2 Queen Beds, City View | In-room safe, desk, laptop workspace, soundproofing

Premium Room, 2 Queen Beds, City View

  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Smoking

Superior Room, 2 Queen Beds, Smoking | In-room safe, desk, laptop workspace, soundproofing

Superior Room, 2 Queen Beds, Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Premium Suite, 1 Bedroom

  • City view
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Superior Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express Monterrey Galerias by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1222)
The price is €104
for 1 room
includes taxes & fees
12 Jun - 13 Jun
Holiday Inn Express Monterrey Galerias by IHG

About this property

Four Points by Sheraton Galerias Monterrey

Hotel with free parking, a short walk to Galerias Monterrey
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, concierge services and dry cleaning. Housekeeping is available on request.
Four Points by Sheraton Galerias Monterrey offers 209 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This Monterrey hotel provides complimentary wired and wireless Internet access.

Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Galerias Monterrey. During your stay, you're just a quick walk from Galerias Monterrey. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Galerias Monterrey and 10 minutes by car from Fundidora Park
Four Points by Sheraton Galerias Monterrey offers its guests an indoor pool and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. A 24-hour business centre and 5 meeting rooms are available. The business-friendly Four Points by Sheraton Galerias Monterrey also features concierge services, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3.5-star Monterrey hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Las Mananitas – This restaurant only serves breakfast.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MXN 220 for adults and MXN 220 for children

Restaurants on site

  • Las Mananitas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lever door handles
  • Lift (180 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2003
  • Communal living room
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 220 for adults and from MXN 220 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Four Points Galerias
Four Points Galerias Monterrey
Four Points Monterrey Galerias
Four Points Sheraton Galerias
Four Points Sheraton Galerias Hotel
Four Points Sheraton Galerias Hotel Monterrey
Four Points Sheraton Galerias Monterrey
Four Points Sheraton Monterrey
Monterrey Sheraton
Sheraton Four Points Monterrey
Four Points Sheraton Galerias Monterrey Hotel
4 Points By Sheraton Galerias Monterrey
Monterrey Four Points
Four Points By Sheraton Galerias Monterrey Hotel Monterrey
Sheraton Monterrey
Four Points Monterrey
Four Points by Sheraton Galerias Monterrey Hotel
Four Points by Sheraton Galerias Monterrey Monterrey
Four Points by Sheraton Galerias Monterrey Hotel Monterrey

Four Points by Sheraton Galerias Monterrey Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1002 reviews
Rating 8 - Good. 166 out of 1002 reviews
Rating 6 - Okay. 80 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. My only issue was the bathtub drain not working properly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Liliana

Stayed 1 night in Feb 2025

10/10 Excellent

Ricardo Rosero

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Nohemi R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are very nice ! Very professional and helpful ! All of them ! Thank you !
Stayed 15 nights in Dec 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, walkable to shopping and restaurants.
Stayed 5 nights in Dec 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. The problem that we found was in our room. The water from the shower spills off all over the bathroom every ltime, creating an unsafety and slippery condition. We were changed to another room and the problem was fixed. Good service and fast solution. Not an excellent room. BTY, you need to ask the receptionist if you need a microwave or fridge in the room. They are not in the rooms anymore.
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniela

Stayed 2 nights in Dec 2024

10/10 Excellent

betty

Stayed 1 night in Nov 2024

10/10 Excellent

Noemi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and comfortable room
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Dec 2024

10/10 Excellent

Salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was very professional.
Stayed 2 nights in Dec 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
close to the mall
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Stayed 2 nights in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Aimée

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Elegí este hotel motivada por su excelente calificación y, aunque el personal fue siempre muy atento y amable, la experiencia en general no cumplió con mis expectativas. Las instalaciones son algo antiguas, y la ubicación puede resultar incómoda, ya que está dentro de una plaza comercial. Esto hace que muchos Ubers se confundan y piensen que deben pagar el boleto de estacionamiento, lo cual los desanima de entrar al lobby para recogerte. En cuanto a las habitaciones, el aire acondicionado es bastante ruidoso y las televisiones son algo antiguas, con pocos canales y sin opción de smart TV. También extrañé un frigobar, que considero una comodidad básica, especialmente en un hotel de una cadena tan reconocida como Marriott. Las amenidades son mínimas: solo una botella de agua de 200 ml y lo esencial de baño. Si bien el servicio fue excelente, creo que la calificación en la app me generó expectativas que no se vieron reflejadas en mi estadía. Con un par de mejoras, la experiencia podría ser mucho más satisfactoria.
Stayed 3 nights in Nov 2024

10/10 Excellent

Paola Carolina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicacion
Stayed 1 night in Oct 2024

10/10 Excellent

Evelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Albertp

Stayed 1 night in Oct 2024

10/10 Excellent

Daniela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was always available, helpful and accommodating. Cleaning lady responded quickly to our request and was very helpful. Liked the ability to walk around the hotel, and it was easy to get to all of our destinations from the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
100/100 in all
Stayed 1 night in Aug 2024

10/10 Excellent

Carl, Friendswood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spaces and friendly faces!
Stayed 4 nights in Sep 2024

10/10 Excellent

EDGAR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, beautiful property and super friendly staff
Stayed 2 nights in Sep 2024

8/10 Good

Esteban Jonatan

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

average but good location

It was good, but the carpet wasnt clean and the furniture was old, also we found some papers for others customers, so its imortant to clean better
Stayed 2 nights in Sep 2024