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Galeria Plaza Monterrey

4.0 star property
VIP Access

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Photo gallery for Galeria Plaza Monterrey

Exterior
Bar (on property)
Minibar, desk, free WiFi
Rooftop terrace
Business centre

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Constitución 411, Col Centro, Monterrey, NL, 64000
  • Place, Auditorium Pabellón M
    ‪10 min walk‬
  • Place, Alameda
    ‪15 min walk‬
  • Place, Macroplaza
    ‪4 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe King Bed

View from room

Deluxe King Bed

9.2 out of 10
Wonderful
(35 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Beds

Minibar, desk, free WiFi

Deluxe Double Beds

9.2 out of 10
Wonderful
(23 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe King Bed Mountain View

Minibar, desk, free WiFi

Deluxe King Bed Mountain View

9.6 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Beds Mountain View

Minibar, desk, free WiFi

Deluxe Double Beds Mountain View

9.4 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Brisas Business Club King

Minibar, desk, free WiFi

Brisas Business Club King

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Brisas Business Club King Bed Mountain View

Minibar, desk, free WiFi

Brisas Business Club King Bed Mountain View

  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Brisas Business Club Double Beds

Minibar, desk, free WiFi

Brisas Business Club Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Brisas Business Club Double Beds Mountain View

Minibar, desk, free WiFi

Brisas Business Club Double Beds Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Galeria Plaza Monterrey

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking and spa services.
Galeria Plaza Monterrey offers 206 air-conditioned accommodations with minibars and complimentary bottles of water. 55-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Monterrey hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and hot stone massages.
Our customers tell us that they can't get enough of the helpful staff at Galeria Plaza Monterrey. During your stay, you're just a quick walk from Basilica Parroquia La Purisima. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • 9 minutes by foot from Auditorium Pabellón M and a 3-minute drive from Fashion Drive
Galeria Plaza Monterrey offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Galeria Plaza Monterrey. For a fee, parking is available.

This 4-star Monterrey hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
Galeria Plaza Monterrey has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 4 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Spa

  • Deep-tissue massages
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Guests who are citizens or residents of Mexico must present their valid Unique Population Registry Code (CURP) at check-in. Guests who residents or citizens of other countries must present a valid passport at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Galeria Plaza Monterrey

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Valet parking fee: USD 4 per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Galeria Plaza Monterrey Hotel
Galeria Plaza Monterrey Monterrey
Galeria Plaza Monterrey Hotel Monterrey

Galeria Plaza Monterrey Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1548 out of 2013 reviews
Rating 8 - Good. 278 out of 2013 reviews
Rating 6 - Okay. 87 out of 2013 reviews
Rating 4 - Poor. 40 out of 2013 reviews
Rating 2 - Terrible. 60 out of 2013 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Alberto

Stayed 2 nights in Feb 2026

10/10 Excellent

Eleazar Wenceslao

Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Feb 2026

6/10 Okay

JAIME JOSE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The facilities are excellent and the hotel is truly beautiful. The property is very well maintained and visually impressive. However, there is a significant issue: the hotel does not accept U.S. dollars. As an international traveler, this was quite inconvenient. During breakfast, I only had $50 and $100 bills and no local currency, so I was unable to leave a tip. After that, the servers’ attitude noticeably changed and the service became less attentive. There was another situation that was even more disappointing. On one occasion, my wife stayed at the hotel while I stepped out for work. She did not have the credit card with her at that moment and attempted to order room service. They refused to accept U.S. dollars and also refused to charge the order to the room for payment upon my return. As a result, I had to send her money through Uber just so she could pay. The lack of flexibility and understanding in that situation felt unnecessarily cold and unaccommodating. Additionally, the front desk staff came across as somewhat rigid and not particularly welcoming. Overall, the hotel has great potential, but guest service, flexibility, and a more accommodating approach toward international travelers would greatly improve the experience.
Stayed 5 nights in Feb 2026

8/10 Good

Claudia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Feb 2026

10/10 Excellent

AGUSTIN

Liked: Cleanliness, amenities, property conditions & facilities
Este hotel es el mejor hotel considerando costo/beneficio y su ubicación. El restaurante, en cuanto al servicio, mejoró notablemente en atención y rapidez comparado a mi última visita. Todavía puede mejorar, pero sin duda, es mucho mejor que las últimas veces.
Stayed 7 nights in Feb 2026

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities
Wonderful hotel! Clean, spacious and beautiful views of the city!
Stayed 1 night in Jan 2026

10/10 Excellent

Richard, Elk Grove Village

Ok
Stayed 3 nights in Feb 2026

10/10 Excellent

Anthony

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Great hotel! I would definitely recommend
Stayed 4 nights in Feb 2026

10/10 Excellent

Temis

Liked: Cleanliness, property conditions & facilities
Great hotel!
Stayed 5 nights in Feb 2026

10/10 Excellent

Sean

Stayed 3 nights in Feb 2026

8/10 Good

eteach

Liked: Cleanliness, amenities, property conditions & facilities
No doubt, the hotel itself is good. The check-in process was smooth, and the staff were generally polite and professional. However, my experience regarding the complimentary breakfast and free airport shuttle, as clearly stated on the Expedia platform, was very disappointing. When I went to the hotel restaurant for my complimentary breakfast, I was told that I was not entitled to it. This was very surprising and embarrassing. I was required to pay 800 Mexican pesos before I was allowed to eat. This situation made me feel uncomfortable and poorly treated. In addition, the free airport shuttle that was advertised was not provided, and I had to pay for an Uber to the airport myself. This was unexpected and unfair. I sincerely hope that either Expedia or the hotel will review this situation and provide a refund or appropriate compensation, as this was not the experience that was promised. Overall, it was a very sad and disappointing experience despite the hotel’s good facilities.
Stayed 1 night in Feb 2026

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
El hotel está súper limpio y su ubicación está muy accesible para diferentes puntos de la ciudad. Todo el personal muy amable y servicial. Sin dudar regresamos y lo recomiendo 100%
Stayed 2 nights in Feb 2026

10/10 Excellent

Sheyla

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Todo muy limpio personal muy amable buen lugar para hospedarse
Stayed 1 night in Feb 2026

10/10 Excellent

Elida Rosa

Stayed 1 night in Feb 2026

8/10 Good

Matthew

Stayed 3 nights in Feb 2026

10/10 Excellent

Jonathan

Excellent, just 1 thing that I observed,
Stayed 3 nights in Feb 2026

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities
Very nice hotel, location, food, Staff, price….
Stayed 6 nights in Feb 2026

10/10 Excellent

Guillermo, Caracas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Jan 2026

10/10 Excellent

Juan

Stayed 1 night in Feb 2026

10/10 Excellent

kachong

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, modern hotel. And the staff were nice and respectful.
Stayed 3 nights in Jan 2026

10/10 Excellent

jiantao

Stayed 1 night in Jan 2026

10/10 Excellent

Ling

Stayed 1 night in Nov 2025

10/10 Excellent

Christian

Stayed 1 night in Jan 2026

10/10 Excellent

Christian

Stayed 3 nights in Jan 2026

10/10 Excellent

Rosalind

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our server in the breakfast area Amri was excellent!! And Lupita did an excellent job cleaning our room daily❤️✅
Stayed 15 nights in Jan 2026